Those same people whom you hold to such high esteem approved the buyout offer from Cingular.

AT&t wireless was a high revenue generating Carrier. but they were on the verge of bankruptcy. the fines for months on LNP problems. The amount of money spent to try to keep customers form canceling service. The fact the GSM overlay was not near finished on AT&T. AT&T wireless was a dying company when they we're bought out. Not to defend cingular's practices at all I work for Cingular I know about all the little games they play with employees. I heard in 06 there will be a lot of integrating some of AT&T appreciation tactics into cingular.

I will be very interested to hear which tactics will be used.

sangyup81 said:
I will be very interested to hear which tactics will be used.

I would hope they would incorporate the ones where they actually pay thier employees.

Well I certainly hope they do integrate A LOT of the AT&T appreciation tactics into the organization, or they are going to lose a lot of employees in the coming months. They aren't even going to have a chance to retain me.

We can all put puns on AT&T's leadership for approving the buyout, but I am quite certain they didn't know what kind of organization Cingular was. We can also say they were being fined heavily because of LNP issues, but those of you who are legacy orange didn't know what was going on; our company had invested millions in a useless billing system: Siebel. Then they weren't ready for LNP; there are always carriers lagging with something; we had our billing system crash for several weeks and then right around the corner...
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AT&T wireless generated more money than Cingular ever did that is a fact. AT&T wireless was the first carreir to launch 3g in the US. AT&T b2b team was the best in the industry. Cingular bought AT&T becuase they filled in cingular's gaps. I know a lot about what happened with the LNP because my brother in-law is legacy blue. I give AT&T a lot of credit they did some great things. They made a lot of money. The only thing that stopped AT&T from buying Cingular was AT&T. Cingular was in the red for a while in the early days of Cingular. If u think AT&T credited accounts the old Cingular back in 2001 was a mess. Cingular is goingto try to implement some of the appreciation plociies of AT&T. But that won't happen till next year after all the layo...
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YES!

yeah...I'm the ONLY person who thinks that. In my experience it was not uncommom to be on hold with AT&T customer service for up to an hour!!!!

Also, I owned quite a bit of AT&T stock so forgive my bitterness.

And I don't know where you live but At&T had terrible reception where I live and work. Like most people I don't do much other than live and work so that was annoying.

That's why you need to use your trial period and bring the phone where you use it most and see how it works.

It is your own fault if you pass your trial period and complain about reception.

AshDizzle said:

Their customer service sucked and so did their coverage in my area. What else really matters?

I'm pretty sure you are the only person that thinks that. It's a pretty well-known fact that AT&T customer service was top-notch. If I ever needed any help on anything the reps were right there to help me,

AT&T's customer service was why I left them 4 years ago. It was horrible. You had to threaten to leave them in order to be permitted to keep your unlimited off-peak minutes.