oh they sure have raised the bar.. with increase in price on fam calling plans and with their customer complaints.. no service and plenty of arrogance.. I can't wait till my contract is up and I'm out.. OH how i'm waiting for that day!!
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Where you gonna go? T-Mobile is nice.
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Verizon.. tired of the rest ready for the best
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I was going to go to Verizon but I dont like any of their phones. Maybe when my Cingular contract is up Dec 28th they will have more, until then here I am.
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my boy works for verizon hes testing out samsung 970 and he had vx8100 both are pretty good. I like my rzr but service is TRASH!!
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well im one for smaller phones, hows the size of those two?
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i dont know the exact dimensions.. but 970 is slightly bigger than 8100.. but they both are EVDO-vcast enable, bluetooth, SD slot, pic/vid, AND 970 has 2.0 megapixel with optical zoom.. I think verizon has been listening to the complaints on phones and about to roll out with some cool phones.. and I've been waiting for that đ
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lpfan4vr said:
i dont know the exact dimensions.. but 970 is slightly bigger than 8100.. but they both are EVDO-vcast enable, bluetooth, SD slot, pic/vid, AND 970 has 2.0 megapixel with optical zoom.. I think verizon has been listening to the complaints on phones and about to roll out with some cool phones.. and I've been waiting for that đ
Is Verizon allowing full Bluetooth function now?
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yeah, I can really tell there listeing to the complaints. lol
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Buckock said:
yeah, I can really tell there listeing to the complaints. lol
They indeed are listening to the complaints. They have opened up bluetooth on the new E815 and VX8100 much more than it was on the V710. The only thing they don't enable with BT now is the OBEX, and the only reason they don't allow that is because they would be held in breach of contract with their BREW suppliers, thus costing VZW a ton of money.
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homeslice5484 said:
I was going to go to Verizon but I dont like any of their phones. Maybe when my Cingular contract is up Dec 28th they will have more, until then here I am.
I like cingular (V551) and I love my VZW phone too (E815) it's big yes! I like that, It's guy phone? yes, I love that, gotta love the screen on that moto E815. I have service with both. Why? I have too many friends on both, lol. for me it's cheaper to have two lines and use the M2M and IN calling.
To be honest, since I got my E815 (last wk when it came out) I'm using that one more. I love my 3G phone. EV-DO rocks!
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Too bad the E815 has been recalled already... đ˛
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moto is junk.. they alwayz have problems with their phones.. thats why my ins declined to insure razr
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dcaJul 13, 2005, 10:03 AM
More so because of theft...
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hence the concept of INSURANCE!!
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LOL thats not the reason why, its a higher end phone, just like a PalmTreo or Blackberry, lock/line doesnt cover them.
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another very knowledgeable cingular rep.. we are talking about R Z R not a pda or crackberries.. đ
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It is a high-end phone, that is why lock\line did not insure it. (Look at the original pricing for it.) There looks to be no change to that policy. When a decision is made to not insure a phone, that decision stands regardless of any other factors (such as a price reduction).
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verizons insures each and every phone including treo's blackberry pocket pcs ...all their high end phones too.. hmm
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Phone service providers do not insure any phones. Insurance is provided by a legal insurance company, in accordance with U.S. laws. That decision not to cover it was made by lockline, and they will not insure PDA phones, most smartphones, and certain other models determined to be a high liability risk. That is insurance as an industry: they are proffesional gamblers. The RAZR was put there as a high theft risk, nothing more.
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đ˛ đ˛
lpfan4vr,
you should really stop holding verizon's jock strap! you'll come crawling back to cingular when you get hit with a roaming charge, or when you think you're "IN" but are actually "OUT OF" network and you are charged for your mobile to mobile calls and your data usage!
h*ll, you probably only want to leave cingular because they wouldnt credit you for something that you didnt deserve credit for in the first place; or some profound request like that! đ
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âšī¸ I used to have Cingular. I had thier prepay service and I left because it got expensive. I have used T-Mobile since then.
My mom has Cingular and she has had a lot of trouble with them. Thier customer service has not been the best.
Switch to T-Mobile today! Better phones, better plans, better customer service.
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iloveMOTOV300 said:
âšī¸ I used to have Cingular. I had thier prepay service and I left because it got expensive. I have used T-Mobile since then.
My mom has Cingular and she has had a lot of trouble with them. Thier customer service has not been the best.
Switch to T-Mobile today! Better phones, better plans, better customer service.
a company could have the best customer service in the world, but if the phones don't work it's just pretty-smelling sh...crap đ
the fact is, Cingular has the largest voice and data network in America. Our phones work in more places. I'd have to say that T-mobile doesn't have better phones - they have different variations on the phones Cingular has . (or will...
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but they insure the sony ericson s710a đ đ
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Yes, they do. That's been discussed before.
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Why you guys hating on Cingular so hard. If you are unhappy just go ahead and cancel.
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NO SH!T you wana waive my etf big guy?
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Depends on why you are canceling. It depends on if you have allowed Cingular to troubleshoot your drop call and service issues. If you just want out of your contract because you believe Verizon is a better carrier. But if you have not allowed us to try to help you then pay your ETF and go to Verizon.
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HAHAHAHAHA ROFLMAO i have absolutely NO service.. i was fine before the merge and then one day NOTHING.. but my friends with verizon.. they can use the phone even in my basement sometimes.. BUT i do make calls when i'm not home.. but whenever I call customer service.. I get the same balony run over/passin the ball and end up just hanging up the phone coz either i'm too tired from being on hold or simplydontgiveafcuk
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service at home I mean
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What state do you live in.
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Just curious, what month did this start happening in?
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LinkJul 13, 2005, 11:01 PM
You using the old TDAM AWS system or Cingular's GSM system? I hear that exact response to the TDMA network. I can only guess that you call it the Cingular network just to put blame on the company you are so desperate to get away from.
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lpfan4vr said:
Verizon.. tired of the rest ready for the best
ROFL....OMGWTF...ROFLMAO....your kidding me right??? VERIZON??? Yeah, verizon may be more willing to kiss your @$$, but as far as everything else goes, kiss your cell phone life good bye.
I hope you enjoy extending your contract for a year every time you want to do a rate plan change. Due to this fact, I hope you enjoy NEVER being able to get out of contract with them because they keep finding excuses to extend your contract.
I hope you enjoy using your MINUTES for internet usage.
I hope you enjoy having crappy sub-par low technology phones.
I hope you enjoy having phones with crippled features so verizon can charge you to use the...
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Jldnr77 said:
lpfan4vr said:
Verizon.. tired of the rest ready for the best
ROFL....OMGWTF...ROFLMAO....your kidding me right??? VERIZON??? Yeah, verizon may be more willing to kiss your @$$, but as far as everything else goes, kiss your cell phone life good bye.
I hope you enjoy extending your contract for a year every time you want to do a rate plan change. Due to this fact, I hope you enjoy NEVER being able to get out of contract with them because they keep finding excuses to extend your contract.
I hope you enjoy using your MINUTES for internet usage.
I hope you enjoy having crappy sub-par low technology phones.
I hope you enjoy having phones with crippled features so
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keep laughing.. thats why I hate cingular coz the employees make the company look even idiotic.. I USE MY PHONE TO MAKE AND RECEIVE CALLS.. thats what cell "PHONES" are for.. atleast primarily you dumb *unt..
"ROFL....OMGWTF...ROFLMAO....your kidding me right??? VERIZON??? Yeah, verizon may be more willing to kiss your @$$, but as far as everything else goes, kiss your cell phone life good bye. "
no i'm not kidding you.. verizon has better and more reliable service than my stupid cingular service.. and what everything are you talking about? they have the best customer service and they have technicians in the store not in some call center who talk to me like I dont know anything about cell phones..
"I hope you enjoy extending you...
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What angers me the most about some people on here is all the generalizations, just b/c cingular was the worst for you doesn't mean its the worst for everyone, every person has different needs/uses for phones, I too have tried every provider and Cingular is the best for me....if its not for you, then maybe Verizon will be better, kudos to you and i hope your experience is better than what you have experienced with Cingular, but good god, enough with the ranting and raving đ
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Yeah I agree I was with sprint for two years. They had their perks but they did not meet my needs. Now I'm with T mobile and I'm happy!!
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i'm just stating the facts.. read the full post fool.. just because you love your beloved cingular doesn't make it better for everyone else.. I do agree everyone has their own needs.. and to me its my service.. what good is a phone if I can't receive calls in my house? And cingular doesn't seem to think its a valid nuf reason to waive my etf.. maybe one of these guys in here should be in my shoes and see why I'm so upset
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Verizon wouldn't either, considering their CEO's stance on the matter. (See elsewhere in this thread.)
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đ¤Ŗ đ¤Ŗ
I knew it!!!! he's mad at cingular because they wont waive his early term fee because his boy has ran GAME on him to get him to switch! oh. let me guess he is the one that will be setting your service up too, right?? SUCKER! đ¤Ŗ đ¤Ŗ
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My beloved cingular,...ha ha, anyways, i had the same issue with verizon, had horrible coverage where i was ( midwest area ) and did they waive my ETF? hell no, nor did i ask them to, i signed the contract and so did you, thats life, if this is the worst that ever happens to you count yourself lucky.
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Did you read the contract dork? CINGULAR does not guarantee the ability to make and receive calls indoors. You have thirty days to finfd out if your particular brand of phone works indoors or not. My V551 gets full bars in my basement. But oh well if you went past your thirty days then yes you owe an etf.
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I totally agree!
Why can't people understand the logic behind not everything works the same for everyone? It's such a simple concept!
There are just so many people out there with a holier-than-thou attitude that THEIR opinion is the right one.
It's sickening.
And on that note, don't generalize a company for what one person says on a forum. I mean, My God, man! It's a forum! On the internet! A place where everybody and their dog has an opinion and a chance to voice it. Hate the person, not who they're representing.
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WOw why so angry? You should try to relax and go to Verizon and have fun with VCAST. I would waive your ETF but I think you need to pay it.
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Verizon deserves this guy. It's clear he is classless and will eventually curse them out.
(Especially when he figures out Verizon crippled the BT he seems not to be aware of to squeeze a few more dollars out of him).
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lol HAHA frog your calling ME classless when its your company and your fellow co-workers who are not understanding my problem.. SO far its beeing cingular trying to squeeze a few more dollars out of me.. but thats gonna end in 2 months when I'm gone.. don't worry verizon appreciates my $50+ business then cingular. as far as BT goes.. I can't even receive a call in my house let alone use a bt device to answer it đ¤Ŗ đ¤Ŗ hmm đ and with verizon I'll atleast make and receive calls
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Not according to Verizon's CEO. Remember, he feels you shouldn't be able to use your phone in your house...
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$50+ business? is that 1 line or multiple?
i love when people claim that their $50 every month is worth giving up the world over. i have customers who pay in excess of $400 per month for say 3 lines (businesses, etc.) THOSE are customers worth keeping and keeping happy.
This guy sounds like in a year he'll be complaining about something Verizon did to wrong him. (no credit for airtime charges since he was off network), smaller M2M area than T-mobile's OVERALL network đ , etc.)
i get one of these guys every couple of months and they usually are complaining about other stuff as well (taxes, weather conditions, price of lettuce going up). We let them go. they are not worth dragging down customer satisfaction scores because THEY ...
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obviously you work for cingular coz you didn't read the whole post and jumped to conclusions.. no wonder you work for cingular.. well I know by now cingular doesn't appreciate my $50+ business.. otherwise they would have done something for me.. but obviously they dont .. whats so pathetic is that verizon doesn't just have service in my house but is also a vcast area.. CINGULAR doesnt even has service in my area.. how bad.. cingulars customer service sucks.. calling plans suck.. employees are unknowledgeable and ignorant.. maybe its worthed to pay the etf and switch which btw cingular will waive coz according there website I should have service.. and i dont.. SO FALSE ADVERTISING.. but guess what girls.. i'm gonna port either when 8100 is lau...
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so why don't you call cingular(1-800-331-0500) and cancel your service
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cingular will not waive it since they DO have coverage in your area, only your phone doesnt work in your house. EVERY comapanys' TOS state they do NOT guarantee coverage in all areas. The paperwork you signed says the following:
"Service is not available at all times in all places. Coverage maps are available at www.cingular.com and are subject to the additional limitations described there. There are gaps in coverage within the service areas shown on coverage maps, which, by their nature, are only approximations of actual coverage. I accept Cingular's service with these limitations"
so that means no waiving of the ETF for you.
by the way if you have 2 months left and you live in FL, GA, SC, NC, KY, MS, LA, AL, NY, or parts on IN or ...
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I love how customers scream "false advertising" whenever they don't see any other way out. That's such crap...leave the lawyering to the lawyers. As for crappy customer service and ignorant, idiotic reps...you're gonna find some of those in every company.
And News Flash: Your $50 bill every month doesn't actually make Cingular that much money! It's not like they get to keep the whole $50 is it?
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lpfan4vr said:
obviously you work for cingular coz you didn't read the whole post and jumped to conclusions.. no wonder you work for cingular.. well I know by now cingular doesn't appreciate my $50+ business.. otherwise they would have done something for me.. but obviously they dont .. whats so pathetic is that verizon doesn't just have service in my house but is also a vcast area.. CINGULAR doesnt even has service in my area.. how bad.. cingulars customer service sucks.. calling plans suck.. employees are unknowledgeable and ignorant.. maybe its worthed to pay the etf and switch which btw cingular will waive coz according there website I should have service.. and i dont.. SO FALSE ADVERTISING.. but guess what girls.. i'm
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LinkJul 14, 2005, 5:06 PM
People he is a rep just trying to pass the time, anybody who isn't at work now would be wasting their life and time here in the forums making complaints against a company that is number one in all major company standings.
If he has a problem with Cingular, then he can live with that and move on. Personally, he is just trying to get a flame war going and has succeeded. Mr. lpfan4vr, sorry you got bad reception in your basement, sorry you had to start a flame war with us too prove a point, but please leave this out of these forums. The owner has warned people SEVERAL times and may start banning users or deleting posts.
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keep laughing cause obviously you and cingular are ignorant enough to realize they are digging a hole for themselves and YOU the employee are helping them me and atleast 2 of my other friends are switching as soon as our contracts is up..
I've done my homework on this.. and are you this knowlegble about cingular.. coz WOW you gave me some great inside stuff on verizon
and shoota you ignorant prik my boy does works for verizon and he has been working for them for 2+ years.. and its not that i'm switching coz of him.. I've had EVERY carrier and honestly cingular is the worst.. I would say my sprint was the best so far.
lol i love messing with angry people.. geezz its too easy đ and i know we lost a couple of customers gu...
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But EVERYONE says they're going somewhere else when they don't get EVERYTHING they want.
Wasn't it a Verizon big-wig that said that people can't expect their cell phones to work indoors? (Or was it Sprint? I don't remember.)
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People think that when they go elsewhere they're going to get something better.
It's always greener on the other side.
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ANOTHER very touching post by shoota.. umm yes i'm angry and yes cingular did loose a few MILLION customers after the merger.. but cingular is blinding its employees from the truth.. no wonder they need to raise prices on the family share.. coz they are HURTING.. and mike.. i dont want anything and everything.. I dont think u read my post.. I JUST NEED THE PHONE TO WORK IN MY HOUSE.. which you could consider everything for me.. and YES verizon can deliver that EVERYTHING cause cingular has failed me and a lot of people i know miserably..
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lol i love it how everyone is swtiching over to verizon becasue yes right now they do have the best xervice becasue they only have 1 and only have had 1 network, ( which is getting very old) i canont wait to see what happens when verizon relaise they need to upgrade there network and everyone is like
" i should have known better"
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OH NO! you are brilliant.. upgrading the network to GSM? HAHHAHAHAHA oh ok where cloning is easy... I DONT SEE a PTT/VCAST/EVDO roll out from cingular.. Maybe cingular can do all that when they are done saving all the customers they have.. untill then they are rasing the bar... HAHAHAHAHA cingular crappy you made my day.. HAHAHAHHAHAHA ROFL
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đŗ Ok let me get this straight. You think you hve the right to come in here and cut people down, due to the fact that you are upset with cingular. Ok great, you and cingular have your issues. You started this thread, and now it's gotten to the point that you are not only complaining useless complaints against cingular, but you are personally attacking people for the great suggestions they are giving you. From what I have heard so far, you are either not old enough to own a wireless device or not mature enough to own one. I honestly think option number two is the real answer. You keep saying that you are going to Verizon. Suck it up man, if your that unhappy pay your ETF. Frankly, if I was verizon, hell, I wouldn't want you to be my c...
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An educated customer is the best customer đ
An ignorant customer... Good riddance!
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Me2Jul 13, 2005, 1:44 PM
The only thing I have to say is you can't pass judgement on the entire company just because you had a bad experience with a cingular rep or 2. We are not all that way. I work extremely hard to help my customers and make sure that they understand things before they leave the store. I also send them home with business cards just in case they need some more help. Rather than clog up the q at care, I help the customer here with everything that I can, and then IF i have to, I call care for the customer while they are here in the store. Simplymarcus is right, if you don't let us troubleshoot and try and figure out what is wrong with the service/phone, and you just want to leave the company because your fed up and dont want our help, then you pay ...
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but you are personally attacking people for the great suggestions they are giving you
Hahaha classic.
What great suggestions? Pay the etf? Or the snide comments in reference to Verizon's service?
Perhaps the greatest suggestion was the exhibition of Cingular reps propensity to insult and devalue a customer - thus encouraging him to go elsewhere.
You people really make me laugh sometimes.
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thankx plooky.. yeah they do make me laugh. and now that I'm thinking.. I was never p/o'd at SPCS or my nextel.. they all worked in my house.. cept nextel.. but even then I could use the ptt and that was fine..
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What stae do you live in?
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He's trying to help you. That's what he does.
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oh sherlock holmes I asked for his edress - email address đ
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You are trying to make me act ******ish. I am trying to not cuss you out. I was going to waive your ETF but f*** u now. bye b**** bye.
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LOL HAHAHAHAHA eat a big fat sausage and goto sleep
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LinkJul 14, 2005, 12:55 AM
Well sorry you are having problems with service. Please not that not all service providers can have towers close enough to your house to give you service. If you really want the phone to work in the house, try a signal booster.
Try using the home phone while there and not use your minutes up. When I am at home I do not use my phone because I only got it to be contacted while AWAY from my home. I save so much usage and my phone has longer battery life because of it. đ
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đ I work for CINGULAR for my own selfish reasons and don't really care about the companies REPUTATION, RATE OF PENETRATION, RETURN OF OPERATIONS, OR REVENUE INTENSITY so I don't mind telling you to pissoff. đ
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lordrevan05 said:
đ I work for CINGULAR for my own selfish reasons and don't really care about the companies REPUTATION, RATE OF PENETRATION, RETURN OF OPERATIONS, OR REVENUE INTENSITY so I don't mind telling you to pissoff. đ
hahaha nice
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Here's what the Verizon CEO thinks about your plight:
"Why in the world would you think your (cell) phone would work in your house?" he asked. "The customer has come to expect so much. They want it to work in the elevator, they want it to work in the basement."
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
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They do seel signal boosters ya know...
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đ¤Ŗ
If those sticker signal boosters actually wored we all wouldn't need facplates as I bet they woul dbe all covered.
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themike314 said:
Here's what the Verizon CEO thinks about your plight:
"Why in the world would you think your (cell) phone would work in your house?" he asked. "The customer has come to expect so much. They want it to work in the elevator, they want it to work in the basement."
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
What does this have to do with anything? Do you have any idea who Ivan Seidenberg is? I'll give you one clue, NOT the CEO of Verizon Wireless.
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turbodeuce said:
Do you have any idea who Ivan Seidenberg is? I'll give you one clue, NOT the CEO of Verizon Wireless.
2 things:
1. He never said Verizon Wireless - his original post said "Verizon".
2. He IS the CEO of Verizon, which is the PARENT company to VZW (along with Vodaphone). So he trumps Dennis Strigl IMO
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How many other companies you know NOT charge roaming charges? yes there are companies that state no roaming, BUT read the fine print... ON NETWORK ROAMING... go off network...hello .79 a minute. Id rather have less mins than romaing. Cry a river....
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Isn't the no roaming fees in part due to Cingular not having the ability to roam in alot of areas other carriers could/may?
I should think there are customers willing to pay extra for the ability to use their phone in areas they would otherwise not be able to.
Of course - I guess rollover minutes are great too - and not just an indication that your on a plan that is too large.
Gotta love the spin.
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I don't think that's completely accurate. My understanding of the whole 'roaming charge' situation is that the GSM carriers in the US have typically had very good relationships. Because of this, they have been fairly reasonable about what they charge to use each others' networks for roaming coverage. Because of this, even though GSM carriers don't make money or even lose money when customers roam, the cost is not so bad that they need to pass that onto the customer.
In fact, in some areas (like California), T-Mobile and Cingular actually had jointly-built and jointlu-operated networks until just recently . . . no 'spin' in that. đ
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And the current Nation plans, the only way you'll be billed 'roaming' is if you leave the US.
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I understand that CINGULAR and TMOBILE recently ended their roaming partnership.
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Man Pooky Bear, you are on a roll.
Considering usage research industry wide shows customer minute needs vary month to month I figured you would have already know that instead of taking a jab.
Second, Cingular can roam onto MOST GSM networks nationwide. I saw MOST because you like to be technical and I don't know every roaming agreement in every region of the country. For example here in TX customers can use T-Mobile, Dobson, Western Wireless, Plateau Wireless, Caprock Wireless, etc. for no extra cost. If a alternate GSM provider offers additional coverage (I am talking additional MSA or RSA coverage, not just more towers in your home market) then usually Cingular has set up a roaming agreement with said company.
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I work for a smaller regional carrier - we're tiny - but we pride ourselves on having better coverage locally than the "big guys" because of course, we're local.
Genius marketing plan - but none-the-less, deceptive. One day, a Cingular customer's phone reads "Cingular Extended" - the next day, it reads "Cingular" - with a marketing campaign that leads customers to believe they're launching a ton of new towers. Friends of mine who have Cingular comment to me "It's awesome - they're really doing a lot to improve my service. They just put up a new tower near my work - see, I have 5 bars now" - they had 5 bars roaming on my network the day before, but they don't know that.
Devil's Advocate - I understand that Cingular does a very good job ...
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Cingular has been putting up new towers nonstop since their launch of GSM a few years back. Nothing, not even the merge with AT&T has slowed their progress. If you search the press releases on Cingular's website in the regional section, they have news articles about how many new towers in what locations of each state they are putting up, when they are putting them up, how much they are spending on putting up the new towers, and even completion dates of when the towers are finished.
Don't try and say that Cingular is launching a campaign to fool their customers into thinking they are putting up new towers all the time, because they aren't fooling anybody. It is true that Cingular is consatantly putting up additional towers to their netw...
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And don't try and make it out as thought Cingular is the only company that misrepresents their OWN coverage
Oh - so other carriers do it - so it's ok for everyone to do it... how ... admirable?
The wireless industry is just screaming for government regulation.
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DDAJul 25, 2005, 9:42 AM
Da comrade, all buisnesses should be under government regulation. We all know every industry in the US, no the world has less than totaly honest practices. The US Government should take over the world and regulate EVERY industry.
As the government is so much more honest that the buisnesess they try and regulate.
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Then who watches the watchmen?
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repCBJul 25, 2005, 10:40 AM
For those of you here who are unhappy with Cingular's service and plan on leaving to go to Verizon, T-Mobile, etc, I say go for it, and I mean this in the most unsarcastic way possible.
Even though I work for the company, I'm not necessarily the most supportive or loyal (I prefer Cricket myself). However, from what I've heard from friends and family who use Cingular, the network is pretty good. This is, of course, outside of the cheerleading for Cingular from management, and the jeering of Cingular from customers who call in.
I've dealt with several customers who call in to cancel to switch to another provider, and out of all customers I've cancelled, I'd say around 50-60% end up coming back within a month. I'm not saying this is true...
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I think all of the above rants and comparisions between Cingular and Verizon, T-Mobile and Sprint boil down to a central theme. Each carrier has its advantages and disadvantages, some which may outweigh one to the other and each person has to decide what matters the most to them. I spent the past 5 years with Sprint and absolutely loved it. What made me switch to Cingular was the fact that after 3 contract changes to increase my minutes I was still going over my minutes every month. Yes, for all the other Sprint lovers out there, I know I could do the Fair and Flexible plan, but my 1100 minutes would still cost an extra $5/mo under that plan and I didn't want to have additionally pay when I did go over as well. When I analyzed my bill I...
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