Unlock code, read its not what you think
Can someone that works for CIngular and that knows, please tell me how long it takes to get this code. I talked to someone in tech support a few days ago and they asked me some questions and then told me the code would be emailed to me. How long does this take?
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Customer care CAn get you the code....but you have had to fullfil your contract
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stephen5688 said:
Like I said someone that know please respond. 🙄
from what i have been told by a friend of mine who is a cingular rep, you have to be eligible to get the code first, which is either purchasing the phone at full retail (with proof), or fufill the full service agreement, or be active 90 days w/ no past due payments, etc etc etc, then it should take bout 5-7 business days
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That's how it "should" be, according to to the policy available on CSP. I, however, have never gotten them to send me one.
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Which is why I replied.... ANY CUSTOMER CARE REP CAAAAAAN GET THE CODE...it doesnt get emailed, snail mailed....its given IMMEDIATLEY.
Please dont assume I dont know what im talking about...thanks
Please dont assume I dont know what im talking about...thanks
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This is what SUCKS about Cingular everybody is not on the same page. Cause the CSR's I have talked to both said they dont have that infromation. And if you have it then please send it to me at nightbird36260@yahoo.com
the phone is a sony ericsson s710a
the phone is a sony ericsson s710a
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Well, your right...problem with big companies is that not everybody is on the same page...it happenes with EVERY compnay, and yes it sucks. before we get too carried away, you, like I said before will have had to fulfill your contract with Cingular in order to get the code.
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No No NO, I did not buy this phone from Cingular at a discounted price, I did not buy it from Cingular at all. So the contract should not matter.
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Ohhhhh, my apologies, I mis-read that. If you can prove you paid full price for the phone, fax over a reciept.
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this is what you get for buying it from ebay. noone should help you get the unlock code.
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http://www.legalnewswatch.com/news_362.html »
What? Are you a communist or something?
People can buy phones independently and have them locked without their knowledge by companies, but this is their fault?
How bout this. Lets say you take your car to a new mechanic. The mechanic does the same thing these companies are doing. Is that right?
Enjoy your kool-aid!
This is what you get for buying it from ebay. noone should help you get the unlock code.
What? Are you a communist or something?
People can buy phones independently and have them locked without their knowledge by companies, but this is their fault?
How bout this. Lets say you take your car to a new mechanic. The mechanic does the same thing these companies are doing. Is that right?
Enjoy your kool-aid!
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First of all Cellboob01, tone it down.This is not the 50's.
That being said customers have three choices in purchasing phones, 1:direct from the manufacturer, for a little over full retail value, unlocked, 2😁irect from the wireless carrier, locked and depending on the offer you take, locked for a certain period of time,then eligible to be unlocked or 3😛urchased from 3rd party sites like Ebay, Circuit city, best buy etc....
That being said, if you CHOOSE option 2 then you go into that decision knowing whats involved, you can't say well i took that option, and i don't agree with it, but i'll tke the offer for now.You still choose that option, and you wanna bitch about how unfair it is, good thats your right, just like its our right to ...
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That being said customers have three choices in purchasing phones, 1:direct from the manufacturer, for a little over full retail value, unlocked, 2😁irect from the wireless carrier, locked and depending on the offer you take, locked for a certain period of time,then eligible to be unlocked or 3😛urchased from 3rd party sites like Ebay, Circuit city, best buy etc....
That being said, if you CHOOSE option 2 then you go into that decision knowing whats involved, you can't say well i took that option, and i don't agree with it, but i'll tke the offer for now.You still choose that option, and you wanna bitch about how unfair it is, good thats your right, just like its our right to ...
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Sure. But you gotta see that, you didn't answer the question he asked.
The phone's bought from a third party and he wants to get it subsidy unlocked. As far as we're concerned the phone was sold at a discounted rate with no contractual obligation; the seller took the hit if any, not Cingular. The way Cingular does business, it's the same as buying full retail.
He can get his phone unlocked, simple as that. If he's in the east--north or south--all it takes is 1 Care rep calling their Tech Desk and reviewing the IMEI information and any other information (i.e., sales receipt). If he's in any other market, that tier 2 tech desk'll give him a call back.
(Nor is it "unfair" to subsidy lock phones. It's a way Americans do business to mono...
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The phone's bought from a third party and he wants to get it subsidy unlocked. As far as we're concerned the phone was sold at a discounted rate with no contractual obligation; the seller took the hit if any, not Cingular. The way Cingular does business, it's the same as buying full retail.
He can get his phone unlocked, simple as that. If he's in the east--north or south--all it takes is 1 Care rep calling their Tech Desk and reviewing the IMEI information and any other information (i.e., sales receipt). If he's in any other market, that tier 2 tech desk'll give him a call back.
(Nor is it "unfair" to subsidy lock phones. It's a way Americans do business to mono...
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Echternacht said:...
Sure. But you gotta see that, you didn't answer the question he asked.
The phone's bought from a third party and he wants to get it subsidy unlocked. As far as we're concerned the phone was sold at a discounted rate with no contractual obligation; the seller took the hit if any, not Cingular. The way Cingular does business, it's the same as buying full retail.
He can get his phone unlocked, simple as that. If he's in the east--north or south--all it takes is 1 Care rep calling their Tech Desk and reviewing the IMEI information and any other information (i.e., sales receipt). If he's in any other market, that tier 2 tech desk'll give him a call back.
(Nor is it "unfair" to subsidy lock phones. It
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come on...if you want to unlock whatever fphone from whatever company, so goes to mexico and they will make it...... beleive me guys...if you cross the border and ask for a unlockd process you will be so happy to heard me... and you will pay a few dollars.... 😉 ;)
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Cellboob01 said:
http://www.legalnewswatch.com/news_362.html »This is what you get for buying it from ebay. noone should help you get the unlock code.
What? Are you a communist or something?
People can buy phones independently and have them locked without their knowledge by companies, but this is their fault?
How bout this. Lets say you take your car to a new mechanic. The mechanic does the same thing these companies are doing. Is that right?
Enjoy your kool-aid!
Let's say u buy a phone from ebay and the guy that runs the site never unlocked the phone.
Is it cingular's fault u went on ebay and bought the phone and its not set up right? NO NO NO NO NO NO!!!
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stephen5688 said:
No No NO, I did not buy this phone from Cingular at a discounted price, I did not buy it from Cingular at all. So the contract should not matter.
Calm down, i wil explain it to you and then respond from this.If you have a device that is a cingular branded phone, then to get it unlocked you must do the following: If you bought it direct from cingular ie: corp. store or from website or care, you have either paid Full Retail Price, or if with a discount then you must have had it on service for a minimum of 90 days continous service.
From what you say that eliminates that one, if you bought it used(Ebay, flea market, friend....) you will not be able to get it unlocked from Cingular unl...
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From my understanding, a sony ericcson phone does not just use a code to unlock. You also need to have a special "dongle", it's a cable that connects from a computer to the phone, and can send the appropriate information into it. You can actually find these cables, complete with computer software, for sale on Ebay.
You bought the phone through them, you should unlock it through them :-p
You bought the phone through them, you should unlock it through them :-p
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You're half right.
Any number of phones can use special software to change the programming and eliminate the carrier as a middle-man for unlocking.
Or you can punch in a code. There's no menu option for it. You just put the new sim card and then the code.
I unlocked one yesterday. It was fun.
Any number of phones can use special software to change the programming and eliminate the carrier as a middle-man for unlocking.
Or you can punch in a code. There's no menu option for it. You just put the new sim card and then the code.
I unlocked one yesterday. It was fun.
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That's amazing! I've had to contact T-Mobile Germany before to get unlock codes from them for a customer, and even with the time difference, it only took about two days. When I've contacted Motorola or Siemens in the past for unlock codes, it took them less than a day to get back to me, and T-Mobile USA usually takes only a day or too.
Sounds like someone doesn't like to give their unlock codes out . . . 🙂
Sounds like someone doesn't like to give their unlock codes out . . . 🙂
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Oh, its just the process... Lots of paperwork... The customer service rep fills out the form (or store rep) then they forward it up to someone else who finds out the code, who then emails that rep back, then the rep then emails or calls the customer back...
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I know . . .
It's just with everyone else (and particularly with European companies), you can call and akse for the unlock codes, and they call you back usually the next day and give you the code.
There are some legitimate reasons for wanting a phone unlocked, like buying prepaid service while travelling internationally, and many people do not realize that it will be such a hassle to get the codes and ask for them only a day or two before they leave . . .
My store sells both T-Mobile and Cingular, and I can tell you from personal experience that Cingular does lose customers over this point. T-Mobile is very lenient about giving out their unlock codes, and people who travel internationally a lot like that. I've never had a charge...
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It's just with everyone else (and particularly with European companies), you can call and akse for the unlock codes, and they call you back usually the next day and give you the code.
There are some legitimate reasons for wanting a phone unlocked, like buying prepaid service while travelling internationally, and many people do not realize that it will be such a hassle to get the codes and ask for them only a day or two before they leave . . .
My store sells both T-Mobile and Cingular, and I can tell you from personal experience that Cingular does lose customers over this point. T-Mobile is very lenient about giving out their unlock codes, and people who travel internationally a lot like that. I've never had a charge...
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elihuspeaks
Personally, I would like to see the US move more toward a system like what European carriers use - buy the phone that you really like, and then get service from the carrier you like without contract. It's a little more expensive up front - but there's not opportunity for a 'bait and switch' once you've signed the contract.
i agree with you. everyone would be happy and we wouldn't have to mess with contracts anymore. No More ETF'S. that would be great 😁
Personally, I would like to see the US move more toward a system like what European carriers use - buy the phone that you really like, and then get service from the carrier you like without contract. It's a little more expensive up front - but there's not opportunity for a 'bait and switch' once you've signed the contract.
i agree with you. everyone would be happy and we wouldn't have to mess with contracts anymore. No More ETF'S. that would be great 😁
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Problem is no one wants to pay more for their equipment. The carriers won't see a substantial cost difference because they don't have any revenue certainty to base a price drop.
Plus, US rates are still among the lowest in the world.
Plus, US rates are still among the lowest in the world.
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Yeah . . . I realize that. It was more just wishful thinking than anything.
The rates are cheaper in Europe though - particularly because many companies only charge you for outgoing calls. Also, the retail on the phones is less in Europe (though generally still more than the subsidized price here in the States).
The rates are cheaper in Europe though - particularly because many companies only charge you for outgoing calls. Also, the retail on the phones is less in Europe (though generally still more than the subsidized price here in the States).
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Although I do not have the article to back it, I read that the US has the lowest overal rates based on a 2003 study released in 2004. I believe it was in RCR magazine.
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What about when people do pay more their equipment and/or buy it seperately from carriers only to have the phone locked without their knowledge?
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They ask for the code and get it. There is a process that, if followed, will allow them their code.
Oh, I don't have it in writing for you to see, sorry. Just gotta trust me.
Oh wait, you don't trust anyone who doesn't carry the item in writing.
Oh, I don't have it in writing for you to see, sorry. Just gotta trust me.
Oh wait, you don't trust anyone who doesn't carry the item in writing.
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The really funny thing is that when a TMo customer calls to get a previously Cingular phone unlocked, it still only takes 24 hours or less. So TMo customers can get Cingular phones unlocked faster than Cingular customers can get their own unlocked. There has to a way to make money on this somehow... 🤣
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Tech Support accepts subsidy unlock requests from Customer Care for qualifying customers. Requests sent directly from a customer to Tech are not accepted.
There are only five basic valid qualifying conditions:
1) The handset was purchased at the full retail price.
2) The handset was purchased at a discounted (subsidized) price during activation or an upgrade, and the contract period is complete or the account cancelled and an ETF has been paid.
3) The handset was purchased at a discounted (subsidized) price and the contract period is not complete but the customer has qualified for and has an International Roaming feature on their account which is in good standing and has been active for 90 continuous days.
4) The handset ...
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There are only five basic valid qualifying conditions:
1) The handset was purchased at the full retail price.
2) The handset was purchased at a discounted (subsidized) price during activation or an upgrade, and the contract period is complete or the account cancelled and an ETF has been paid.
3) The handset was purchased at a discounted (subsidized) price and the contract period is not complete but the customer has qualified for and has an International Roaming feature on their account which is in good standing and has been active for 90 continuous days.
4) The handset ...
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disturbed1 said:
where's this policy written up? Out of curiosity
CSP tool, under search,type in subsidy unlock code, there it gives you full protocals of it.
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http://www.legalnewswatch.com/news_362.html »
For those who may have missed this nested nugget of information.
For those who may have missed this nested nugget of information.
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Cellboob01 said:
http://www.legalnewswatch.com/news_362.html »
For those who may have missed this nested nugget of information.
Any jerkoff, with too much time on his hands can file a suit, the bottom line is that people have choices in life, to turn left or turn right, to work or not to work, to have a cell phone or not, to sign up carrier A or carrier B.
Life is full of choices, you don't get to say well i want to be with carrier A, but carrier B got nicer phones, but i'll take the phone with carrier B,then use it with carrier A.
Thats part of why they phones get locked, 2 carriers may carry it, one lowers it price for a new service, while the other does, you don't say i want your discount, but so...
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Choices huh?
Essentially, I disagree. You buy a piece of property, that is your property. The phones are not being leased, but purchased.
Something else you mention caught my attention though.
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Essentially, I disagree. You buy a piece of property, that is your property. The phones are not being leased, but purchased.
Something else you mention caught my attention though.
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Any jerkoff, with too much time on his hands can file a suit, the bottom line is that people have choices in life, to turn left or turn right, to work or not to work, to have a cell phone or not, to sign up carrier A or carrier B.
Perhaps then you could explain
Cingular Wireless has said that it would pay $5.11 million in back wages to 25,351 customer service employees to settle government charges that it violated federal overtime laws. Cingular, which didn't admit liability, ag
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Draxa said:
Then feel free to buy your property at full price.
Exactly, you can buy the phone from different offerings, direct from the manufacturer, from the carrier, from third party vendors like best buy or Ebay.
Each offer made comes with their own terms, you have choices, you don't like those choices well thats too damn bad.Grow up for pete's sake.
You make choices, you live with those decisions, its that simple.
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Cellboob has made it clear that taking responsibility for ones choices is not as important as making others responsible for your choices.
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texaswireless said:
Cellboob has made it clear that taking responsibility for ones choices is not as important as making others responsible for your choices.
Tell me about it, i already had 4 escalations tonight, who feel we should unlock the att phones, no atter what.I asked them did you know it was locked when you were buying it, he told me yes, but his friend told him if he called in enough we'd give it to him to stop calling in, when i tolld him,we'd bar him fro harrassing care reps before giving that code out.
Well he said he should be able to buy it unlocked, and when i refered him to the manufacturer, he told ,e they charge more cuz its unlocked, and he says we should discount them and sell unloc...
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Some people refuse to believe we sell them something below cost AND think the free phone is just that, no cost at all. But it was free, why do I need to pay for another when I dropped it in water?
All my receipts show the TRUE retail price, not just the no contract price, so they get a real idea how much they are actually saving.
If people bought phones like car stereos maybe some might start understanding. All I can do is educate those who walk in my door.
I try with others but they end up calling me a liar and degrade my business practices (or my neighbor, 50-50 chance he is right).
All my receipts show the TRUE retail price, not just the no contract price, so they get a real idea how much they are actually saving.
If people bought phones like car stereos maybe some might start understanding. All I can do is educate those who walk in my door.
I try with others but they end up calling me a liar and degrade my business practices (or my neighbor, 50-50 chance he is right).
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Maybe american carriers should do what my Carrier does (fido), And show the entire retail price on the bill with a subtraction for the discount, leaving the actual cost to the consumer. Makes your realize the equipment is worth something when they show a cost of $300
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Your arguement has no merit.First of all, you go into the offer knowing up front that we as carriers lock them, knowing that you have the option to buy it under the terms the carrier is making that offer or don't, you don't have to take the companies offer, there are other venues and carriers of which you can purchase a device.
By you know going into it that the company has them locked to their service, and you go into the deal knowing, you can't feign afterwards "thats not fair, i don't like it" well who told you had to take the offer, no one put a gun to your head, you have other options.
Thats like using your example, that a ford dealership sells a car for $4000.00 and another ford dealer sells that $3000.00 if you sign a 2 year l...
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By you know going into it that the company has them locked to their service, and you go into the deal knowing, you can't feign afterwards "thats not fair, i don't like it" well who told you had to take the offer, no one put a gun to your head, you have other options.
Thats like using your example, that a ford dealership sells a car for $4000.00 and another ford dealer sells that $3000.00 if you sign a 2 year l...
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http://www.consumerwatchdog.org/corporate/rp/rp00433 ... »
If you read the filing, you will see that much of what you claim, the filing claims to be untrue.
So it should be a simple matter for the courts to decide if that is indeed the case.
If you read the filing, you will see that much of what you claim, the filing claims to be untrue.
So it should be a simple matter for the courts to decide if that is indeed the case.
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Cellboob01 said:
http://www.consumerwatchdog.org/corporate/rp/rp00433 ... »
If you read the filing, you will see that much of what you claim, the filing claims to be untrue.
So it should be a simple matter for the courts to decide if that is indeed the case.
People have been trying for years, you clearly Celboob live up to your name, those same people tried 15 years ago, to get analog phones, unrestricted to be used by different carriers, 10 years ago for digital phones, 7 years ago, Digital Multi Network phones, 4 years ago with Gait phones, and now with GSM phones, they didn't win then, they won't win now, and they won't when they file with the next generation of phones.
Same crap different pile t...
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He's right. Formerly living in CA and doing this for 13 years I have seen the same argument filed over and over.
"Those who crow the most often eat the most Crow!" - Great and Wise Phil Jackson
Crow when they win, until then know your history.
"Those who crow the most often eat the most Crow!" - Great and Wise Phil Jackson
Crow when they win, until then know your history.
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Sniff, sniff, sob.
I am so happy. Cellboob managed to bring us together, former enemies no allies against the follish one.
I love you Austin316 😢
I am so happy. Cellboob managed to bring us together, former enemies no allies against the follish one.
I love you Austin316 😢
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cellboob you are exactly whats wrong with the US....you are so lawsuit hungry that you dont pay any attention to little things like facts. Everytime you discuss an issue on here, you talk about suing!!!! Well here's an idea for you, GO SPILL COFFEE ON YOURSELF AT MCDONALDS, SUE THEM, AND LEAVE CINGULAR ALONE
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Way to go!!!!! cellboob is a good example of a "Dumb American" It is my opinion that cellboob is a tit head 😲
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I think we should all spill coffee on ourselves and sue mcdonalds.
I hate mcdonalds.
I hate mcdonalds.
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you know i read that whole damn complaint and the dumb ass lawyer left a very important part out it ! "seamless swapping of carriers with the same handsets seamless"
direct quote from the lawsuit this is incorrect it will provide to be very problematic as tmobile does not have the 850 band with their service so if someone switched from tmo to cingular and took their tmo phone SORRY NO SERVICE ? and if they did get service it would be of of mostly tmos network so after 90 days of that we would let them go anyway !
Also if a customer wanted to use the data features would not be able to without getting each specific carriers internet settings ! so this would not be seamless at ALL! so why don't you read the crap you post and maybe GET A CLUE ...
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direct quote from the lawsuit this is incorrect it will provide to be very problematic as tmobile does not have the 850 band with their service so if someone switched from tmo to cingular and took their tmo phone SORRY NO SERVICE ? and if they did get service it would be of of mostly tmos network so after 90 days of that we would let them go anyway !
Also if a customer wanted to use the data features would not be able to without getting each specific carriers internet settings ! so this would not be seamless at ALL! so why don't you read the crap you post and maybe GET A CLUE ...
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Hmmm, so you attempt to counter a claim that thousands of frivilous lawsuits are filed in each state per year with a proof of ONE decision in which the defendant was clearly at fault. How come you only like to show one side of things. How about all the $$ unfounded lawsuits cost taxpayers each year? How about the number of lawsuits dismissed because they were based on unfounded, frivilous complaints yet the business owner has spent money that cannot be recovered to protect his family.
Cingular has already resolved this issue, and so has T-Mobile. You can get an unlock code if you a) pay full price or b) fulfill your agreement which entitled you to said discount.
Do you drive your wife nuts like this as well, or just us?
BTW, I c...
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Cingular has already resolved this issue, and so has T-Mobile. You can get an unlock code if you a) pay full price or b) fulfill your agreement which entitled you to said discount.
Do you drive your wife nuts like this as well, or just us?
BTW, I c...
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WOW everyone here is missing the point I did not take a discount from Cingular on the phone. I bought it off of eBay, called Sony Ericsson to get unlocked and they said only CIngular had the code. This phone should not have anything to do with Cingular since I did not get it from them, its not like I asked them to unlock one of the two V400 that did come from them. This is not another bitching customer, I bought the phone to use with another provider and Cingular should give me the damn code. Its not like I am leaving Cingular, well not yet anyways. That may change if they don't give me the code 🙄
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Sadly there is a policy that we are required in situations like this, and it has been laid out. If you can prove that the phone was purchased at full price,then go ahead and send it in, and you can get it unlocked. If you are unable to get it unlocked through cingular, you can always try contacting a third party company that specializes in unlocking phones. Or, as I mentioned previously, think of investing in one of the dongles used to unlock Sony Ericcson phones. Then you can unlock all the phones you want.
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Why does it matter how much I paid for it, since I did not buy it from Cingular?
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if you have a proof of purchase, then whats the big deal with following our policies....you know they are in place for a reason
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Because it none of Cingulars DAMN business how much or how little I paid for the phone. It did not come from them. 👿
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well then no unlock code for you....
If its a cingular fon, and locked to cingular, then maybe you should've checked into what would've been required before you bought it
If its a cingular fon, and locked to cingular, then maybe you should've checked into what would've been required before you bought it
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I can get the phone unlocked, that not a problem, but I will have to pay for it. and why should I have to pay someone else when the cellular compnay that I am with Cingular can do it for free. I mean if I have to pay a third party for something my own carrier should do for me for free, well maybe I just need to find a better provider. 😉
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Heh.. to be honest with you, I don't think cingular actually cares if people cancel service. Or, so It seems to me as a rep.
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So if you didn't buy the phone from us and you don't intend to use the phone with us then why should we provide you with the unlock code?
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Because you are the only one who has the code. And I am a Cingular customer, I am just not going to use this phone with Cingular. I use Nokia 6230 that is unlocked on my Cingular account.
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Still, why would we want to unlock the phone so you can use it with another provider? Why would we willingly say here you go, now you can use this phone with whoever you want. Doesn't make sense to me
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this is why
I can get the phone unlocked, that not a problem, but I will have to pay for it. and why should I have to pay someone else when the cellular compnay that I am with Cingular can do it for free. I mean if I have to pay a third party for something my own carrier should do for me for free, well maybe I just need to find a better provider.
I can get the phone unlocked, that not a problem, but I will have to pay for it. and why should I have to pay someone else when the cellular compnay that I am with Cingular can do it for free. I mean if I have to pay a third party for something my own carrier should do for me for free, well maybe I just need to find a better provider.
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You have a Cingular account but you want us to unlock another phone so you can use it with some other carrier. Business sense? I think not!!! Cingular is the best provider, why do you think we are #1?
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well then if cingular is your provider and we should do this for you for free then you should 1) follow the policy and realize that it doesnt matter how much you b!tch and whine about it, unless the policy is followed, your request will not be fulfilled OR 2) just activate the damn fon with cingular
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Really does Cingular have service in Germany? With out pay international roaming. I did not think so. I bought the phone for the GREAT camera it had and to use the phone with T-Mobile Deutschland for a month this summer. THATS WHY!!!
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so fax a proof of purchase as full price, which you are required to do, and we'll give you the code.....i dont see why you're still arguing about this,
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Because I did not buy the damn phone from Cingular! What if I won it on eBay for five dollars. What if I paid nothing for it. Since I did not buy it from Cingular its not any of there business what I paid.
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I'm sorry you feel that way, though that may be your opinion, unfortunately that is not the policy
Customers have a variety of reasons for request a subsidy unlock code.
There are only five basic valid qualifying conditions:*
1.The handset was purchased at the full retail price.
2.The handset was purchased at a discounted (subsidized) price during activation or an upgrade, and the contract period is complete or the account cancelled and an ETF has been paid.
3.The handset was purchased at a discounted (subsidized) price and the contract period is not complete but the customer has qualified for and has an International Roaming feature on their account which is in good standing and has been active for 90 continuous days.
4.The hand...
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Customers have a variety of reasons for request a subsidy unlock code.
There are only five basic valid qualifying conditions:*
1.The handset was purchased at the full retail price.
2.The handset was purchased at a discounted (subsidized) price during activation or an upgrade, and the contract period is complete or the account cancelled and an ETF has been paid.
3.The handset was purchased at a discounted (subsidized) price and the contract period is not complete but the customer has qualified for and has an International Roaming feature on their account which is in good standing and has been active for 90 continuous days.
4.The hand...
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Hell I have been a customer for years. And like I said Cingular should not worry about the price I paid. It did not come from them.
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okay well you hold your position on that and see how fast you get your unlock code 😛
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stephen5688 said:
Hell I have been a customer for years. And like I said Cingular should not worry about the price I paid. It did not come from them.
you know stephen we have heard you whine and moan, and piss and bitch. I am gonna lay it out in the simplest terms possible, so hopefully you may finally have this sink in or go away,whatever does the trick.
The reason that we require proof of purchase,no matter who you bought it from is real.Let's say you are a piece of trash slimeball, who robbed someone and want to unlock the phone to use on your service.Well why should we let a thug profit from a unlocked device.
Let me guess, you aren't a thug, you're a nice guy who bought a phone from Ebay or fr...
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So Cingular will activate and let me use the phone with them with out proof of purchase they just want unlock it, I see they don't care if it was stolen as long as they are the ones making a few bucks. What I am trying to tell you is the day the phone got here I called Cingular with the IMEI number and told them I just got this phone off of eBay and would be using it in place of my Nokia6230 for a while to see if I like it and they said ok. They NEVER said well we need some sort of proof that you did not still the phone. 🙄
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Either your spell check is messed up or you really can't type. Mispelled words are one thing, entire words out of context is brutal to read man.
Slow down please and form a coherant sentance.
Slow down please and form a coherant sentance.
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stephen5688 said:
Hell I have been a customer for years. And like I said Cingular should not worry about the price I paid. It did not come from them.
Policy is blind to how long you've been a customer. Meet one of the criteria.
Don't buy a locked phone if you want an unlocked phone.
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why would we give you a code that you did not buy from us! what does that have to do with us ? nothing so we are not required to give you anything and we wont so go like most people on ebay and pay to have it unlocked !
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Look, the handset was purchased at some point from Cingular distribution, hence it being locked by Cingular.
The seller on ebay should be the one you need to complain to, not Cingular. If you would show proof of where the ebay seller aquired it you will get somewhere. The problem is he might have bought it at a discount and then cancelled service and/or is keeping his same equipment (I did the same thing with my wife's line, upgraded and got the phone via a discount, but we still use her original handset). Either way, at some point Cingular needs to verify it was not sold at subsidized pricing. Did the seller advertise the handset as unlocked or locked? Considering it is an option when listing a cell phone I'll bet one or the other w...
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The seller on ebay should be the one you need to complain to, not Cingular. If you would show proof of where the ebay seller aquired it you will get somewhere. The problem is he might have bought it at a discount and then cancelled service and/or is keeping his same equipment (I did the same thing with my wife's line, upgraded and got the phone via a discount, but we still use her original handset). Either way, at some point Cingular needs to verify it was not sold at subsidized pricing. Did the seller advertise the handset as unlocked or locked? Considering it is an option when listing a cell phone I'll bet one or the other w...
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you dont even know what that suit was about but being a rep that was compensated let me tell you !myself and alot of other reps would log in to our computers earlier than our shift was scheduled to do work or mostly read emails and the union filed a complaint . it was not cingulars fault they had no control of what 1000 reps were doing when it came to logging into a computer without logging in to the timekeeping system so get your **** straight and just leave already you are very annoying and have way too much time on your hands
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So what you are syaing is that you and your union screwed Cingular? Sweet! I guess they'll make it up by raising the cost of their products.
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you know what *uck you pal take your crap to another forum ! personally I'm tired of your smart ass responses to my remarks ...
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Cellboob01 said:...
Choices huh?
Essentially, I disagree. You buy a piece of property, that is your property. The phones are not being leased, but purchased.
Something else you mention caught my attention though.
Any jerkoff, with too much time on his hands can file a suit, the bottom line is that people have choices in life, to turn left or turn right, to work or not to work, to have a cell phone or not, to sign up carrier A or carrier B.
Perhaps then you could explain
Cingular Wireless has said that it would pay $5.11 million in back wages to 25,351 customer service employees to settle government charges that it violated federal overtime laws. Cingu
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I've gotta side with boob here. If you buy it, you should be able to use it the way you want to. The discount is an incentive to get you to sign a contract with that carrier (that's where the real money is). Then a consumer would pay the penalty if he/she breaks the contract. None of this has anything to do with how you use the phone long term. And I can't believe that any of you are foolish enough to believe that those huge prices are even vaguely related to the actual cost of the phone. Ha! You've all been suckered too!!! This is just like the automobile industry. The cost that the dealer tells you he pays is nowhere near the real cost he/she pays. There are rebates, incentives and marketing dollars available from the mfrs.
The dark secre...
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The dark secre...
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Have you ever sold cars? What dealers sell them for is EXTREMELY close to what they pay for them. The manufacturer then pays the dealer what my manager calls a "back end" (he used to sell them). They make their money off that and off the financing.
You're given a discounted phone because you sign a contract, not as incentive TO sign. If you buy a new car, you don't own it until you've paid it off. If you get a phone under contract, you don't own it until you've paid off the ETF or fulfilled your contracted obligations.
If you want the "freedom" to jump ship between carriers then just buy a few phones at full price, and not sign under anyone. You can jump to a new provider every month if you want to, and keep the best deals rollin...
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You're given a discounted phone because you sign a contract, not as incentive TO sign. If you buy a new car, you don't own it until you've paid it off. If you get a phone under contract, you don't own it until you've paid off the ETF or fulfilled your contracted obligations.
If you want the "freedom" to jump ship between carriers then just buy a few phones at full price, and not sign under anyone. You can jump to a new provider every month if you want to, and keep the best deals rollin...
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Dude, they don't sell cars for "extremely close to what they pay for them". A car dealership would be out of business in a month if that were the case. If you, and the general public only knew. Why do you think you can negotiate thousands of dollars off on a car's price (uh, didn't think of that). Huge amounts of money going back and forth between the phone mfrs and the service providers, oh yeah. The discounted phones are an INCENTIVE, plain and simple. If they weren't, the sales wouldn't be so prevalent. Look, listen, get real.....
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You're so off base it's not worth discussion. Work as a buyer, then post intelligently.
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Let us all know when you've graduated from puberty and gotten a job besides answering a phone. There, I just ralphed on you.....
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http://www.safecarguide.com/gui/neg/holdback.htm »
Your wrong.
Essentially,
They are just being nice and giving you a deal huh?
Knowledge is power.
Your wrong.
Essentially,
The dealer can stand to collect more if dealer cash (a rebate) is offered by the manufacturer on the car you are considering.
They are just being nice and giving you a deal huh?
Knowledge is power.
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Auto dealers, as a general statement, make more money off the financing, dealer holdback and service than they do on the actual upfront margin of the vehicle sold.
Why don't you instead reference edmunds.com.
What do you anyways? Jack of all trades, master of none? You have answer, albeit not always accurate or even relevant, for everything.
Why don't you instead reference edmunds.com.
What do you anyways? Jack of all trades, master of none? You have answer, albeit not always accurate or even relevant, for everything.
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df2breathe said:...
I've gotta side with boob here. If you buy it, you should be able to use it the way you want to. The discount is an incentive to get you to sign a contract with that carrier (that's where the real money is). Then a consumer would pay the penalty if he/she breaks the contract. None of this has anything to do with how you use the phone long term. And I can't believe that any of you are foolish enough to believe that those huge prices are even vaguely related to the actual cost of the phone. Ha! You've all been suckered too!!! This is just like the automobile industry. The cost that the dealer tells you he pays is nowhere near the real cost he/she pays. There are rebates, incentives and marketing dollars ava
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Cingular WILL provide the unlock code - IF the customer is eligible for it. Don't expect to buy a phone as ANY discount and get the unlock code the same day. Cingular has gotten burned too many times by folks who start new service with a two-year contract, get an expensive phone for next to nothing, and leave the country. You get Nokia to give us the phones for free, then we'll talk!
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I remember searching online for a website that would unlock the phones for 5$. There was an article in New York Times saying that the site was totally legit and legal. I had suggested it to a lot of customers (I work for ATT and they don't provide the unlock code under ANY circumstance, not even tsd).
I can't remember what the website is, and I'm at a computer which can't access most websites, but I remember searching google for 3g unlock codes, or gsm unlock codes... A customer had told me about it.
Now I'm not even allowed to suggest to look online, so after I hang up with a cust, I send them a tm to let them know what to search for in google. If they don't have the internet, then they're on their own.
I can't remember what the website is, and I'm at a computer which can't access most websites, but I remember searching google for 3g unlock codes, or gsm unlock codes... A customer had told me about it.
Now I'm not even allowed to suggest to look online, so after I hang up with a cust, I send them a tm to let them know what to search for in google. If they don't have the internet, then they're on their own.
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http://forum.gsmhosting.com/vbb/forumdisplay.php?f=88 »
If you go here, I think it's free.
You can request the code right through the forum.
If you go here, I think it's free.
You can request the code right through the forum.
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