For those of us who spend all day on PhoneScoop...
What do you do all day other than this? Do you work for the company directly, a 3rd party dealer or something totally different. What exactly do you do?
I work as a customer service rep for a music company. I am also the electronic communications specialist, meaning that I handle all communications regarding customers orders placed online, via email. Also, I handle all processing of online orders. It doesnt sound important, but I am the only one who knows how to do it. I had to actually train someone how to do it for a week when I took my vacation.
We have over 10,000 active customers weekly, but only require 3 customer service reps. Convergys takes all of our orders.
I work as a customer service rep for a music company. I am also the electronic communications specialist, meaning that I handle all communications regarding customers orders placed online, via email. Also, I handle all processing of online orders. It doesnt sound important, but I am the only one who knows how to do it. I had to actually train someone how to do it for a week when I took my vacation.
We have over 10,000 active customers weekly, but only require 3 customer service reps. Convergys takes all of our orders.
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lead communciations specialist at a company owned retail store....former legacy blue 🙂
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Correction said:
I'm a Customer Service Rep for Cingular Blue TDMA side 🙂
I loved when i did TDMA, Axys is AWEsome.Before all the plans and promitons became expired on TDMA, you can have a customer call in and change the plan and backdate to the begin of the billing cycle, and depending on whether you like the customer or not, it would work out in your benefit 😈 😈 😈
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ive worked cusotmer care for about a 1 1/2
(orange side) now im getting ready to move to tech
(orange side) now im getting ready to move to tech
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I'm a customer care rep for "Cingular blue" our legacy customers, who have not yet migrated over to the orange side of the fence.
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Blue Add-A-Line sales/support rep.
Formerly was also a Divested Blue MArket sales/support rep (until said markets were sold)
Formerly was also a Divested Blue MArket sales/support rep (until said markets were sold)
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Cross trained blue/orange nbo rep. I was originally on blue, but they trained me for orange so I could be part of the orange tiger team. every now and then they put me on the phones helping blue customers.
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Haha yeah it all started way back when I got my first phone which was the StarTac 7868w...*sniff* I miss that phone...
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uNt0uChAbLe said:
I miss that phone...
Goodness NO!!! My first phone was a Nokia 2190. It was built to last though. I dropped it in a toilet & it still works to this day!
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mmcnier said:uNt0uChAbLe said:
I miss that phone...
Goodness NO!!! My first phone was a Nokia 2190. It was built to last though. I dropped it in a toilet & it still works to this day!
Phones that were built to LAST? Wow, what a dinosaur! 😛 😉
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LilShorty said:mmcnier said:uNt0uChAbLe said:
I miss that phone...
Goodness NO!!! My first phone was a Nokia 2190. It was built to last though. I dropped it in a toilet & it still works to this day!
Phones that were built to LAST? Wow, what a dinosaur! 😛 😉
Actually, I am only 22 😛
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It definately has its perks. But also has its boring times when all the projects you have are formatting text and no designing... 🙄 ...thats why I spend so much time on here...well thats not the only reason but its not my fault we have DSL and Im an internet and phone junkie
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Aleq said:Or "Son of Satan".
Customer care rep for TMobile, otherwise known as a phoneclone! 😛
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muchdrama said:Aleq said:Or "Son of Satan".
Customer care rep for TMobile, otherwise known as a phoneclone! 😛
Aww, you say the nicest things... putz! 😛
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Aleq said:That was for the "donkey polisher" thingee.muchdrama said:Aleq said:Or "Son of Satan".
Customer care rep for TMobile, otherwise known as a phoneclone! 😛
Aww, you say the nicest things... putz! 😛
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Orange Telesales Agent for the new call center in Syracuse, New York.
but so far this week, i just keep getting customer care calls....
xoxo
p.s. i think i had that same nokia and i backed up over it with my car and it still worked. that thing was a battle tank!
but so far this week, i just keep getting customer care calls....
xoxo
p.s. i think i had that same nokia and i backed up over it with my car and it still worked. that thing was a battle tank!
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I work for Securitas which is the largest private security company in the world. We offer many different types of services such as K9, cahs handling, armed services, government services and so on, in the US and worldwide.
We're contracted by small corporations and large ones alike. We're even contracted by several phone carriers like Nextel and even Cingular. Other contracts more notable contracts are Lockheed Martin and General Motors.
On top of which, we're also contracted to do high profile events such as the Oscars, Emmys, Word Series, World Cup, and so on.
I myself work on a contract for Office Depot, in Carol Stream, IL.
We're contracted by small corporations and large ones alike. We're even contracted by several phone carriers like Nextel and even Cingular. Other contracts more notable contracts are Lockheed Martin and General Motors.
On top of which, we're also contracted to do high profile events such as the Oscars, Emmys, Word Series, World Cup, and so on.
I myself work on a contract for Office Depot, in Carol Stream, IL.
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I used to work for Securitas 🙂
Sweet lazy job.... pay sucked 🙂
Was the Night gaurd for a downtown office building in Edmonton, Canada.
I was such a bad security gaurd. Not that I recieved any training to speak of.
Sweet lazy job.... pay sucked 🙂
Was the Night gaurd for a downtown office building in Edmonton, Canada.
I was such a bad security gaurd. Not that I recieved any training to speak of.
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And hence, another phone junky. Hero, does anything exciting ever happen at your job?
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There's been stuff here and there, I wouldnt necessarily call it all exciting though.
A few years back we had a huge trash fire. I constantly catch employees stealing. (it's not a retail location but a warehouse). It amazes me how people risk losing their jobs by stealing things they could afford.
Employees fighting in the cafeteria is fairly typical, sometimes it's not so bad but other times it gets very aggressive. On one occasion I got cut with a box cutter down my arm and needed stitches and another time I got stabbed with a box cutter trying to stop the fights.
Now, having these 2 experiences I've decided to toss out my companys policy when it comes to dealing with hostile situations such as that. Even though I wasnt the ta...
(continues)
A few years back we had a huge trash fire. I constantly catch employees stealing. (it's not a retail location but a warehouse). It amazes me how people risk losing their jobs by stealing things they could afford.
Employees fighting in the cafeteria is fairly typical, sometimes it's not so bad but other times it gets very aggressive. On one occasion I got cut with a box cutter down my arm and needed stitches and another time I got stabbed with a box cutter trying to stop the fights.
Now, having these 2 experiences I've decided to toss out my companys policy when it comes to dealing with hostile situations such as that. Even though I wasnt the ta...
(continues)
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I would not be able to do that. I am such a wuss. Bravo to you though. Hope you get compensated appropriately for it.
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Thanks much!
I'm not the type to give up too quickly, I guess I'm stubborn and persistant when it comes to certain things.
I'm not the type to give up too quickly, I guess I'm stubborn and persistant when it comes to certain things.
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I am like that too... but if my job asked me to do what you do, I would quit! Actually i am probably going to quit anyway. This place is the duldroms & I want more $$$. Plus my boyfriend & I have opposite shifts... That sucks!
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I hear ya on that on the oppoiste shifts. I work a night-shift so it makes it kind of hard for my girlfriend and I to spend time together. And my weekends consist of Wednesday and Thrusday night.
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So you work all night in a warehouse & spend all day on here & other websites? I would be soooo bored. Thank god for DVR
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Not exactly. I can choose to go to a different work site anytime I want, but I'm happy where I am.
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Senior level computer engineering student at Mississippi State University. Also part time as an undergraduate reasearch associate at the Center for Advanced Vehicular Systems at MSU.
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mmcnier said:By day I'm a Circuit ...
What do you do all day other than this? Do you work for the company directly, a 3rd party dealer or something totally different. What exactly do you do?
I work as a customer service rep for a music company. I am also the electronic communications specialist, meaning that I handle all communications regarding customers orders placed online, via email. Also, I handle all processing of online orders. It doesnt sound important, but I am the only one who knows how to do it. I had to actually train someone how to do it for a week when I took my vacation.
We have over 10,000 active customers weekly, but only require 3 customer service reps. Convergys takes all of our orders.
(continues)
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muchdrama said:...mmcnier said:
What do you do all day other than this? Do you work for the company directly, a 3rd party dealer or something totally different. What exactly do you do?
I work as a customer service rep for a music company. I am also the electronic communications specialist, meaning that I handle all communications regarding customers orders placed online, via email. Also, I handle all processing of online orders. It doesnt sound important, but I am the only one who knows how to do it. I had to actually train someone how to do it for a week when I took my vacation.
We have over 10,000 active customers weekly, but only require 3 customer service reps. Convergys takes all of our order
(continues)
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Aleq said:...muchdrama said:mmcnier said:
What do you do all day other than this? Do you work for the company directly, a 3rd party dealer or something totally different. What exactly do you do?
I work as a customer service rep for a music company. I am also the electronic communications specialist, meaning that I handle all communications regarding customers orders placed online, via email. Also, I handle all processing of online orders. It doesnt sound important, but I am the only one who knows how to do it. I had to actually train someone how to do it for a week when I took my vacation.
We have over 10,000 active customers weekly, but only require 3 customer service reps. C
(continues)
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I am in the Blue/Orange warranty resolution department.Soon to be the Agent Support Desk.When customers are mad they yell at my colleagues and myself.
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