What Is The Magic Number?
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Last call cust couldn't log into /db 'cause the KEY didn't match. After nearly 30 min I discover that what she was reading as the upside-down (spanish style) "!" was actually what we call "the letter J". Now, that was after dragging her into typing in the correct address as was printed on the bill she had in her han...
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Hope that helps.
So, it looks like eventually phones will have hard drives. I can just hear the "the merger reformatted by drive" calls. But really, there's an upper limit on how big a screen can get, at least until we get those "roll-out" screens I saw on the Discovery channel.
And on a final random note, did anyone read about the thousand frogs that exploded in Germany? I'm surprised that no one has tried to like those to cell phones yet.
Aleq said:I've got a friend who sees his Tmobile associates get fired all the time for the same thing. According to him, they're supposed to control their calls to within a specified time requirement. I told him to read "1984" by Orson Welles.
Man, that's a harsh requirement--don't they just go by average call time or something? It's not a rep's fault that people hang up right as the call connects... Or like we get Spanish transfers all the time--takes about ten seconds "Rep greeting," "You speak Spanish?" "Please hold, I'll transfer you!" Boom, boom, boom... Unreasonable call metrics are the devil's work... 😈
elihuspeaks said:Makes you want to burn it all, huh? Burn it all!
My last job was like that. I was one of two people in my department that actually met the requirements. The sad thing was - my sales record was only so-so. I spent so much time trying to meet the requirements, that I ended up losing a lot of sales. The really good people all got canned in the end because their numbers were always so bad! LOL.
muchdrama said:Aleq said:I've got a friend who sees his Tmobile associates get fired all the time for the same thing. According to him, they're supposed to control their calls to within a specified time requirement. I told him to read "1984" by Orson Welles.
Man, that's a harsh requirement--don't they just go by average call time or something? It's not a rep's fault that people hang up right as the call connects... Or like we get Spanish transfers all the time--takes about ten seconds "Rep greeting," "You speak Spanish?" "Please hold, I'll transfer you!" Boom, boom, boom... Unreasonable call metrics are the devil's work... 😈
Well, the thing is that call metrics p...
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Aleq said:...muchdrama said:Aleq said:I've got a friend who sees his Tmobile associates get fired all the time for the same thing. According to him, they're supposed to control their calls to within a specified time requirement. I told him to read "1984" by Orson Welles.
Man, that's a harsh requirement--don't they just go by average call time or something? It's not a rep's fault that people hang up right as the call connects... Or like we get Spanish transfers all the time--takes about ten seconds "Rep greeting," "You speak Spanish?" "Please hold, I'll transfer you!" Boom, boom, boom... Unreasonable call metrics are the devil's work... 😈
Well, t
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muchdrama said:...Aleq said:muchdrama said:Aleq said:I've got a friend who sees his Tmobile associates get fired all the time for the same thing. According to him, they're supposed to control their calls to within a specified time requirement. I told him to read "1984" by O
Man, that's a harsh requirement--don't they just go by average call time or something? It's not a rep's fault that people hang up right as the call connects... Or like we get Spanish transfers all the time--takes about ten seconds "Rep greeting," "You speak Spanish?" "Please hold, I'll transfer you!" Boom, boom, boom... Unreasonable call metrics are the devil's work... 😈
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Aleq said:...muchdrama said:Aleq said:I've got a friend who sees his Tmobile associates get fired all the time for the same thing. According to him, they're supposed to control their calls to within a specified time requirement. I told him to read "1984" by Orson Welles.
Man, that's a harsh requirement--don't they just go by average call time or something? It's not a rep's fault that people hang up right as the call connects... Or like we get Spanish transfers all the time--takes about ten seconds "Rep greeting," "You speak Spanish?" "Please hold, I'll transfer you!" Boom, boom, boom... Unreasonable call metrics are the devil's work... 😈
Well, t
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i'm sorry, i thought i worke...
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