Cingular or Verizon - Central NJ
Cingular has no customer service. They have people to answer the phone but they do nothing, not even record a complaint. For example, my bill is adding incorrectly for a few dollars to their favor. IT/IS got blamed for it, no refund and she would not make a note of the error. The website has a convenient circular feature that when trying to e-mail them it makes you log in, then when clicking on e-mail it returns to the log-in screen. She made no note of that.
At Verizon the customer service people are empowered. I am in my 7 days of testing Cingular and will be moving back to Verizon. Cingular will hold my phone number hostage and I will gladly lose it.
Don't do Cingular.
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😛 sorry couldn't help myself 🤣 🤣 😛
For first hand experience trust Jackie. 🙂
TenuredVZWrep said:
Here's a link that will show coverage for your area. I don't see any no service areas anywhere near you like Cingular has. I speak with customers from your area on a regular basis and receive no complaints. If reliability is of concern, Verizon Wireless definitely has the most reliable nationwide network. http://www.verizonwireless.com/b2c/CoverageLo catorController?requesttype=NEWREQUEST
???
He already has Verizon... and if you would've read the thread you would've also read that we don't have any no service areas within twenty five miles of him either. I would've said fifty miles, but that puts you out to sea and I'm not about to say we have coverage there.
ralph_on_me said:...TenuredVZWrep said:
Here's a link that will show coverage for your area. I don't see any no service areas anywhere near you like Cingular has. I speak with customers from your area on a regular basis and receive no complaints. If reliability is of concern, Verizon Wireless definitely has the most reliable nationwide network. http://www.verizonwireless.com/b2c/CoverageLo catorController?requesttype=NEWREQUEST
???
He already has Verizon... and if you would've read the thread you would've also read that we don't have any no service areas within twenty five miles of him either. I would've said fifty miles, but that puts you out to sea and I'm not about to say we have cove
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It looks like service goes down to around medium in the less populated areas. All the "villes" and "towns" are high coverage and I see no "no service" areas in a 25 mile area around your zip code. It looks like your closest store is Atlantic Wireless in Morganville, likely an agent but not all are unkind.
by ralph_on_me
Thanks for the help, but the Cingular rep said there _IS_ good service by saying "no 'no' service", which is a double negative.
He used the 25 mile area radius because Cingular reps have access to _DETAILED_ mapping software with actual signal gradients, not just the big orange map that they have for the peons.
Verizon, on the other hand, has the big red map, and no ground level signal statistics for public or private use (well, maybe to the field techs, but I never got the opportunity to ask one).
Verizon's best coverage is slowly becoming a myth.
Re: Cingular or Verizon - Central NJ
by ralph_on_me Friday, 11:46 AM
It looks like service goes down to around medium in the less populated areas. All the "villes" and "towns" are high coverage and I see no "no service" areas in a 25 mile area around your zip code. It looks like your closest store is Atlantic Wireless in Morganville, likely an agent but not all are unkind.
For first hand experience trust Jackie.
end quote
when he says "I see no "No Service" areas within 25 miles. It's a double negitive and bad grammer. This statement however means "The customer will have service within 25 miles of their home."
auntjemima said:
Cingular sucks. It is bad service, bad customer service, and they lie to thier customers. It would be a mistake to go to them. I dont know how bad Verizon it, for all I know it coud be worse, but Cingular is horrible, dont switch to them, whatever you do.
Now Honey Chile - if you ain't got nuthin nice to say don't say nuthin at all. And by the way, these pancakes are getting dry - can ye pass me somma that delicious syrup-a-yours?