32,000 Bill anyone?
ok this one is kinda bad but funny a lady calls in with a 32,000 bill give or take and was not upset but laughing becuse she though this was some big mistake looked at bill and it was ALL data charges looked in our tech systems to see what it could have been and her son had taken the phone and hooked it up to the labtop and DL lord of the rings the 4 HOUR MOVIE first i have no clue how long this prob took and adv her the charges were vaild and she went on to say she was going to sue and i told her that was fine but pirating (bad spell) movies was about a 100,000 fine she droped the phone and started beating the kid before the phone even hung up it was crazy
p.s i cant spell so deal with it
p.s i cant spell so deal with it
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AWS TECH said:
that was about a year ago when i was a care rep
Dude we had that show in our center last year,are you based out if the Halifax center?
I know when i was there, we had that call in our center as well, as well when i was there, I had almost identical call,cept it was spiderman movie, it was $18000 in usage at 3 cents per kb, she wanted it all credited, she escalated to tier II Resolutions who offered her the Maximum Goodwill credit in her Adjustment Advisory tool $40.00.She hit the roof, never got the credit, and she asked how she was gonna pay it, they offered her to do it by credit card!
The was the best time before the death of attws- and the birth of "trust and adjust"
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That's why you shouldn't give things to your kids. Toss them outside and tell them to be back when the street lights come on.
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Yeah. Listening to some of these people go on about how their kids NEED their phones, I have to wonder how we ever made it to adulthood without mobile technology. 🙄
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not_in_halifax said:I didn't have a mobile till I was 31. 😳
Yeah. Listening to some of these people go on about how their kids NEED their phones, I have to wonder how we ever made it to adulthood without mobile technology. 🙄
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This may sound bad, but my kid would no longer breathe. At least in jail I won't have to worry about paying 32,000 dollars.
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BigRob said:Damn straight. My parents beat me and look how I turned out: A maladjusted prick who doesn't let anyone slide...oh, wait...that's bad.
This may sound bad, but my kid would no longer breathe. At least in jail I won't have to worry about paying 32,000 dollars.
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This reminds of an acct I saw well over a year ago, cust had called and said she planed to do some roaming and wanted a paln to cover her, rep sujusted the DOR stating that "it covers everywhere", thats exactly what was in the notes, cust then spent the next month and a half in spain did not get first bill and only called in after she second when she got home, bills were for over 16000 for first and over 5000 for second bill, shall we say she was not pleased
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waitaminit. wasn't DOR a TDMA only plan? how could she have used that in Spain? Or am I forgetting something?
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