Home  ›  Carriers  ›

AT&T

Info & Phones News Forum  

all discussions

show all 37 replies

To the people of at&t

Drunk

Dec 20, 2008, 1:33 PM
I just want to tell you my little story about at&t.
One day I thought to myself, "maybe I'll try at&t" so I got a prepaid phone and tried them out. I never got text messages. I called it in and they told me it was my fault. I yelled at them and they patched me in to someone else. I told them my problem and they said tough. So I thought maybe they just had a bad day. I tried later and the lady that could actually speak english got me a free text package but it didn't fix the problem. I thought I would keep giving at&t a chance. They took over a local company that used unlocked phones in my area. The people there have been lying to them saying that their unlocked phones will no longer work and that they need to switch their plans asap.
I did...
(continues)
...
Sigma1570

Dec 20, 2008, 2:27 PM
No one cares about you. Especially with that unorganized mess of a rant. What were you even trying to accomplish.
...
Drunk

Dec 20, 2008, 6:06 PM
Shut up, better yet shut up ya'll
...
Sigma1570

Dec 20, 2008, 6:19 PM
words words words
...
Drunk

Dec 20, 2008, 6:45 PM
cause you got nothing to say, my dog will get you in the back while at&t gets you in the front
...
Sigma1570

Dec 20, 2008, 6:52 PM
๐Ÿคฃ Whatever kid.
...
jojo2020

Jan 8, 2009, 1:53 PM
theres alot more out there just like you man this is the main reason att has the worst retention rate in the industry hope t mobile is going good for you if not try out U.S. Cellular gurranteed you are happy with them they have exceptional customer service and thats what it sounds like you want also they give you 30 days to try them out
...
Guy Montag

Jan 8, 2009, 2:52 PM
I love how you recommend a podunct service like US Cellular over AT&T. Isn't US Cellular being purchased by one of the big three? ๐Ÿคจ
...
crackberry

Jan 9, 2009, 1:12 PM
jojo2020 said:
this is the main reason att has the worst retention rate in the industry

actually at&t has the second lowest churn behind verizon.
...
Hombre07

Dec 20, 2008, 3:35 PM
It's pretty sad when you fail at complaining ๐Ÿ™„
...
Drunk

Dec 20, 2008, 6:06 PM
pretty sad when you don't shut up and don't know anything
...
Hombre07

Dec 21, 2008, 1:07 AM
2 + 2 = 4

Hombre FTW ๐Ÿ˜
...
Webb

Jan 7, 2009, 9:09 PM
Drunk said:
pretty sad when you don't shut up and don't know anything


So, you did this to piss off the AT&T fanboys, but appear to have gotten far more pissed off about a single sentence than anyone has over your entire diatribe? ๐Ÿคจ
...
the_eraser

Dec 20, 2008, 7:25 PM
LMAO! who do you think is going to believe this? unlocking a prepaid phone? I'm not saying you didn't do it. The fact that you did it, just worries me.
...
RobbieJnn

Dec 23, 2008, 1:41 PM
i was thinking the same thing, why in gods name would you ever want to unlock a go-phone?


go-phone support has to be one of the worst customer service jobs there is, you have to deal with people all day that believe their always right and pay the least amount because their credit is already in the ****ter minus a few exceptions.
...
ccareatatt

Dec 20, 2008, 7:37 PM
We dont hang up on people. I have a hard time believing this. We would have released it if it was noted.
...
Anxiovert

Dec 21, 2008, 10:09 AM
Yes, some AT&T reps actually hang up on people. I was hung up on Friday. I was talking to this CSR who had on idea how to fix my bill. We were on the phone for 34 mins. All of a sudden she said I'm sorry and hung up on me. I, needless to say, was furious!
AT&T needs to hold these reps accountable! I had to call back and explain myself all over again. I told this to the rep who I talked to afterwards and she said she couldn't tell who she was, because she didn't put any notes on the account.
I know how AT&T's billing systems work because I worked for Cingular. They should change it as in whenever you pull up an account, you create an inquiry, and this inquiry stays open under your name until you put a note on the account. This will prevent...
(continues)
...
texaswireless

Dec 21, 2008, 1:40 PM
Anytime someone pulls up an account at a store it creates a note.
...
ccareatatt

Dec 21, 2008, 6:09 PM
It does now. They can find out who talked to you.
...
Anxiovert

Dec 21, 2008, 11:49 PM
I asked the rep I talked to after her, and she said she didn't notate the account. I thought she'd put something like: "call dropped" But she didn't. Maybe because when she asked what was a good number to call if we got disconnected I said: don't worry, I never drop calls!
...
Webb

Jan 7, 2009, 9:52 PM
When I worked customer care, it was trackable, if not in the bill system then in the phone statistics. Reps who got funny ideas and started releasing calls inappropriately didn't get away with it for long before being written up or terminated.
...
ivoryman

Dec 22, 2008, 12:37 PM
at&t hung up on me once, but for the most part they are prety good. Every company has a few buttholes.
...
IamTheGodfather

Dec 21, 2008, 3:41 PM
this thread truly represents the people of ATT, look at the maturiy and concern shown here.

No wonder why your customer service and retail experiences are the worst in the industry.
...
ccareatatt

Dec 21, 2008, 6:12 PM
Excuse me? It definitely does not represent how I do MY JOB. If the person trully did do that then they should be fired. They wont be because they are protected by a union though.
...
taoareyou

Dec 21, 2008, 6:34 PM
This guy Drunk is just a troll seeking attention. Click on his name, check his other posts.

Ifyou think you can even begin to judge a company by the way people on an Internet forum respond to an obvious troll then you would have to conclude that all companies provide equally dismal service.

This is not the official AT&T customer support forum. And Drunk, is just some guy entertaining himself by trying to get people to argue with him.
...
Drunk

Dec 21, 2008, 7:54 PM
Why the hell do you call me a troll? You judging me on this stupid forum is pretty hypercritical, it's not even the same as me telling people my experience with at&t. What did I do to you? Really? I made an attack on at&t because they suck, they have screwed people in my area a ton. I'm going to make a stupid judgment like you just did and say you are one of at&t's costumer service people, just because of they way you act. Is that fair?
...
taoareyou

Dec 21, 2008, 8:07 PM
Actually, I, as well as probably many of the people here read other forums, such as the Lounge. Where you blathered on at length the other day trying to say something, anything to get a rise out of people.

by Drunk Yesterday, 5:44 PM

Listen, I don't care about none of ya'll and I could care less. I dare you to say something back, just try to make me mad. I don't care! I hate you all and think ya'll suck.
Wake up people! Phonescoop is not real! Phonescoop is of the Devil and ya'll be misbehaving now cause ya'll know you ain't no fool when it comes to crap on the net such as yourselves. Everyone shut up! Everyone!
Piss on an ant hill and hope that the ants are phonescoop users.
Amen


https://www.phone »...
(continues)
...
bwag717

Dec 21, 2008, 9:40 PM
just report this guy to the moderator and be done with him.
...
texaswireless

Dec 22, 2008, 1:51 AM
The mods here have such an extensive history of keeping trolls in line.
...
durkadurkha

Dec 27, 2008, 2:48 PM
troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll troll ***!
...
jrfdsf

Dec 24, 2008, 10:07 AM
IamTheGodfather said:
this thread truly represents the people of ATT, look at the maturiy and concern shown here.

No wonder why your customer service and retail experiences are the worst in the industry.


The maturity and concern of the people here? ๐Ÿ˜•

When somebody comes onto a forum to rant and spew, NOBODY should ever take them seriously. These guys don't get paid enough money to listen to garbage like this from someone who is rude, inconsiderate, and obviously not seeking resolution to his problem.
...
Drunk

Dec 27, 2008, 12:25 PM
huh? how was I rude? I tell people my story and all the followers of ATT get pissed, I wasn't rude I'm still trying to fix it.
...
longsleeves

Dec 22, 2008, 11:52 AM
I"m afraid your story rings false.
...
Drunk

Dec 23, 2008, 12:33 PM
Oh yeah that's right, because you were there.... no you just can't accept that at&t makes mistakes.
...
CrZyDrVr

Dec 23, 2008, 1:10 PM
Dude... You are so lame... Im sorry you just need a life and need to go some where else with your complaints... No one cares. Every company has cust problems...
...
SKullKapa

Dec 24, 2008, 10:28 AM
why would you lie and type all that ๐Ÿคฃ ๐Ÿคฃ ๐Ÿคฃ
...
Drunk

Dec 27, 2008, 12:29 PM
oh yeah I must have lied because Att is the next best thing to god and makes no mistakes, my bad
...
attverizonslave

Dec 24, 2008, 9:11 PM
you must have been drunk when you called. as your name would suggest
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2019 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.