Got a ? for reps about a upgrade.
Ok I upgraded my wive's phone online last week to a treo 680 since her razor was doa. Well I go today online to see if I have another line eldigable for upgrade and appeared I did so then upgraded and paid the discounted price agian for myself. Well I got to looking at my recepit from the other phone(wives) and they appear to be the same phone #. Is this going to be a problem or is it AT&T fault for not having it unavilable to upgrade online?
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Depends on whether they actually upgraded it or not. You could have a SIM issue where they deactivated your V3 SIM and then the 680 SIM as well. As a store rep I have no pity for you, hopefully they don't screw it up for you too bad but that's what happens when you have a computer do it for you. Our biggest competition is our own companies website.
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EXcingularslave said:
Ok I upgraded my wive's phone online last week to a treo 680 since her razor was doa. Well I go today online to see if I have another line eldigable for upgrade and appeared I did so then upgraded and paid the discounted price agian for myself. Well I got to looking at my recepit from the other phone(wives) and they appear to be the same phone #. Is this going to be a problem or is it AT&T fault for not having it unavilable to upgrade online?
just use the phone as is for whatever number you want. just put your current sim card in the phone you get and let it be.
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Maybe you should contact your sales rep and find out. OOooops I forgot you bought it online good luck.
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lol damn didnt think I would get so much backlash over a ? I guess sales numbers are down for some ppl. Sessh
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