On line dealers vs ATT on line, or ATT retail walk in...
Once my appetite got whetted for a V600 (3 actually), I decided to finally leave Sprint and try out Cingular or ATT.
There were some pretty good deals on the carrier web sites ($150/phone after rebates), but I am tired of waiting for them to come back, and I'm not paying $600 - $900 for three phones.
Now that I have been cruising around on the web, I have found many better deals, such as $0 with rebates, $100 (buy.com), etc. All seem to be affiliates of Inphonic. Other bonuses include 1 year commitments, and in some cases, free or deeply discounted accessories.
The only drawback I can see is the $36 activation fee (for 3 phones - $108 ), vs free on AT&T's web site. Still - even at the best carrier direct prices I've seen, that's...
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There were some pretty good deals on the carrier web sites ($150/phone after rebates), but I am tired of waiting for them to come back, and I'm not paying $600 - $900 for three phones.
Now that I have been cruising around on the web, I have found many better deals, such as $0 with rebates, $100 (buy.com), etc. All seem to be affiliates of Inphonic. Other bonuses include 1 year commitments, and in some cases, free or deeply discounted accessories.
The only drawback I can see is the $36 activation fee (for 3 phones - $108 ), vs free on AT&T's web site. Still - even at the best carrier direct prices I've seen, that's...
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at&twireless, like everybody else is doing again, has recently stopped waiving the activation fee on the 2 yr contracts.
7:00pm n&w is available on the local and national plans $60 or higher with a 2 yr contract.
if you have a problem with the phone, you have to go back to the point of sale. if you have a problem with your service then call customer care (unless you bought the phone over the phone from at&t wireless directly, then you call sales support for the first 30 days and care after the first 30 days).
7:00pm n&w is available on the local and national plans $60 or higher with a 2 yr contract.
if you have a problem with the phone, you have to go back to the point of sale. if you have a problem with your service then call customer care (unless you bought the phone over the phone from at&t wireless directly, then you call sales support for the first 30 days and care after the first 30 days).
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Yeah, thanks! - I saw that I overlooked the early N&W start times being dependant upon 2 year committment. Considering the value of a 7 PM start, it's worth the committment, provided Cingular carries on the tradition, and especially if they eventually extend the mobile to mobile to include Cingular users.
So - I guess the question is, given the savings, is there really a reason to buy from AT&T? Basically, I guess the answer is no?
So - I guess the question is, given the savings, is there really a reason to buy from AT&T? Basically, I guess the answer is no?
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Hey there....
There are several things you want to be careful of. Make sure to find whether or not the indirect dealer will require you to sign a separate agreement with them as well as the agreement with AWS.
They may require that you stay with your carrier for 6 months (or more) or else forfeit $$$ to them. Some indirects do this to ensure that they get their commissions, which usually arrive within a six month period. If a customer cancels before that period, they get no commission. Even if you cancel within the 30-day buyer's remorse period, I have seen some indirects charge customer's $$$ because they didn't fulfill the agreement they signed with the dealer. Of course, with AWS, you pay no cancellation fee if you cancel within...
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There are several things you want to be careful of. Make sure to find whether or not the indirect dealer will require you to sign a separate agreement with them as well as the agreement with AWS.
They may require that you stay with your carrier for 6 months (or more) or else forfeit $$$ to them. Some indirects do this to ensure that they get their commissions, which usually arrive within a six month period. If a customer cancels before that period, they get no commission. Even if you cancel within the 30-day buyer's remorse period, I have seen some indirects charge customer's $$$ because they didn't fulfill the agreement they signed with the dealer. Of course, with AWS, you pay no cancellation fee if you cancel within...
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I would always be careful of the indirect online dealers... if you have a problem, suddenly they won't seem so helpful. The "free accessories" that they send you are the cheapest crap they can find, I promise you. Also, the prices they quote you are often AFTER the carrier's mail-in rebate, which isn't so bad, but also after their OWN mail-in rebate, which very often never shows up. I'm not familiar with the website you quoted, but Amazon.com is terrible about this from what customers tell me. If you buy from some online indirect dealer, don't expect a local dealer to be too enthusiastic about helping you out when the website ignores you. As for buying online directly from ATTWS, be aware that when you do that, you are automatically con...
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I agree with everything said, except one.
I work in regular customer care and help web customers all the time. Now, if you're referring to orders placed online and such, you're right. But for regular customer care issues (rate plan changes, etc), I help those customer's all the time.
Perhaps I misunderstood what you were saying???
I work in regular customer care and help web customers all the time. Now, if you're referring to orders placed online and such, you're right. But for regular customer care issues (rate plan changes, etc), I help those customer's all the time.
Perhaps I misunderstood what you were saying???
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I'll take your word for it... I manage an indirect store where we sold Cell One, and now AWS is taking the territory over. I've been going through various training seminars, and the regional manager told us that this was a good way to encourage people to buy from us rather than online. She said that once someone starts an order online, then they are an online customer and have to handle their issues through the online channel. I thought that meant all Customer Care issues for as long as they were with the carrier, but she could have meant just problems with getting the account set up initially.
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I would definitely check them on that. Because if they meant that the customer would be an online customer for 'everything' then that is false information - and we all know how bad misinformation can be.
Absolutely we'd like for them to handle their questions online, but that does not mean they cannot call customer care.
Good luck to you...
Absolutely we'd like for them to handle their questions online, but that does not mean they cannot call customer care.
Good luck to you...
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Well let me tell you what I have gleaned in my search for a new phone...
I have been wanting a new nokia/sony w/bluetooth since december. I emailed just-talk.com as they seem to have pretty good prices and all the newest phones. My question was about warranty and replacements...the response I got from them was that they, just-talk, would take care of me for the first month then I'd have to call the mfr if it was a phone issue. The said that replacement insurance was not available as it is through the carriers. I have yet to buy...As much as I hate waiting...It seems so much safer to wait for the actual carriers to get the phone...unless you are one of those out there that seem to get a new phone every few months...Me...I've had my T2...
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I have been wanting a new nokia/sony w/bluetooth since december. I emailed just-talk.com as they seem to have pretty good prices and all the newest phones. My question was about warranty and replacements...the response I got from them was that they, just-talk, would take care of me for the first month then I'd have to call the mfr if it was a phone issue. The said that replacement insurance was not available as it is through the carriers. I have yet to buy...As much as I hate waiting...It seems so much safer to wait for the actual carriers to get the phone...unless you are one of those out there that seem to get a new phone every few months...Me...I've had my T2...
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