I had a call earlier this afternoon. This lady who walked and i quote "with my cane and my disability sticker in the car window" got mad at me because i couldn't waive the charge a payment location would charge her for paying her bill with Cash... or call a store and let them take the cash payment.. when i told her i couldn't do either... she escalated!!!! and i just got word from my friendly neighborhood LRS.. she tier 2 the call...
a girl sitting 2 seats away from me got this lady first but the battery on her phone died and had to call back.. lucky me 😈