just a thought
Ive been wanting to discuss this for some time now. I dont understand why in the beginning "we" were not forcing customers to switch to cingular, yet everyday that goes by it seems like something has changed and the only way to get anywhere and to resolve an issue with equipment or rateplan is to migrate a customer to cingular. I feel that this is really unecessary and if cingular really wanted to do this the right way and I am sure that there is a way to do this...legacy should have the ability to use "cingular" branded phones on their legacy plans. I imagine it wouldnt be that difficult to chnage some system settings to allow this. Also what I would is expire all the existing legacy plans (aws and cingular) and anyone wanting to join aws o...
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The thing customers have to realize is that if they went to AT&T GSM (which is what would have been forced eventually anyways because AT&T was likely to go that route) They would not be able to keep the same plan either. The thing Cingular is doing is good. Making no promotions so Customers cant call in and be like, 'My mom got 300000 additional minutes, she is on the 39.99 local plan and so am i. Why can i not have that many minute'. Cingular are making all plans the same so we dont have issues like that. Its a good plan.
The thing to remember is that technology is bound to change and that is exactly what is happening..
The thing to remember is that technology is bound to change and that is exactly what is happening..
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The manufacturer puts a chip or number or SOMETHING into the phone that prevents it from working in other companies computers. This is done as a win/win situation with the manufacturer and companies as the manufacturer gets to produce MORE phones and make more bling bling, and wireless companies can lock customers into contracts more because Mr. Customer can't replace his broken phone with a phone he had fro a year from T-Mobile. It is unfair to the customer BUT it's not fair to the company that it gives major discounts on phones to customers and they go and activate another companies phone. Besides there is a work around to, it's called unlocking the phone, it's something I heard of happening, I don't know how to do this myself and havn't l...
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With AT&T you could not unlck a phone. however after speaking with a Cingular Rep, they do have the ability. If a customer requires the phone to be unlocked they contact Cingular and the REP will shoot an e-mail off to the division that can unlock the phone. It then takes about a week. This is what i am told anyways.
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First of all, I dont think it would be worth the extra money that it would require to go out and physically reprogram the entire network. There are too many differences between the AT&T TDMA network and the Cingular GSM network. Companies just cant afford to spend the money trying to make old phones work on a new network. Its kind of like trying to put a VHS tape in a DVD player.
Also, the manufacturers put what they call an SOC chip into their phones to make them work on only one particular network; sure this generates alot of extra money for both the manufacturers and the carriers. But this prevents network contamination. Lets use the Motorola V180 for example. Both of the 2 large GSM carriers in the US offer this phone. But with T-Mobil...
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Also, the manufacturers put what they call an SOC chip into their phones to make them work on only one particular network; sure this generates alot of extra money for both the manufacturers and the carriers. But this prevents network contamination. Lets use the Motorola V180 for example. Both of the 2 large GSM carriers in the US offer this phone. But with T-Mobil...
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