Total Equipment Protection Price Jump
ok, i was just wondering if im going to have to pay the extra dollar a month for the insurance on my phone? i got a letter in the mail informing me that the price is going up from $6.00 a month to $7.00 a month.. im not complaining or care to pay the extra dollar because i am happy with my service.. im just curious to know if im going to have to pay it because in the contract i signed it clearly states that my insurance is $6.00 a month.. or are they allowed to change the price on that?
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If you don't wanna pay it, call and cancel. As it states at the bottom of the letter. Paying the bill is your acceptance of this price change.
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yes, you will have to pay $7/month if you choose to keep TEP. the contract states that they can make changes to pricing, so long as they provide the customer with ample notification ahead of time. as Snang stated, if you pay the bill that has the $7-TEP charge on it, then legally, that states that you accept the charges. but like you said, its only a buck, not really a big deal.
-Landon
-Landon
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Is this like the txt messaging change a few months ago where you can opt out of your contract without a early term fee as long as you do it before you pay for the $7 TEP?
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Considering the fact that it was allowed for text messaging, I could not see how it would be not allowed be in this case.
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PCS Terms & Conditions, Jan. 16, 2007...
When You Don't Have To Pay An Early Termination Fee
You aren't responsible for paying an Early Termination Fee when terminating Services: (a) provided on a month-to-month basis; (b) consistent with our published trial period return policy; or (c) in response to a materially adverse change we make to the Agreement as described directly below.
Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time including, but not limited to, rates, charges, how we calculate charges, or your terms of Service
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Its highlited right there in scenario b.
TEP is not a core plan. You are not required to have it as part of your plan. If you threaten to cancel because TEP went up by a buck, you cannot get out of the ETF.
TEP does not require a Term Commitment. Therefore, no contractual terms apply to it.
TEP is not a core plan. You are not required to have it as part of your plan. If you threaten to cancel because TEP went up by a buck, you cannot get out of the ETF.
TEP does not require a Term Commitment. Therefore, no contractual terms apply to it.
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what he is saying neither did text messages. You didn't need them you can block them and they are not part of your CORE plan yet allot of people canceled!
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i feel confident in saying that the people that cancelled when SMS was increased, didnt give a damn that the price was going up. they were looking for a way out, and they found it. simple as that. most of them didnt even know what SMS is, let alone us it. they wanted to cancel, but they didnt want to have to pay the ETF. lucky them.
-RCR
-RCR
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What does it matter what their intentions where?
It doesn't!
Stop trying to force some sense of "acceptable" and "unacceptable" reasons for terminating a contract.
It's the consumer's choice, period!
It doesn't!
Stop trying to force some sense of "acceptable" and "unacceptable" reasons for terminating a contract.
It's the consumer's choice, period!
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It's not a matter of acceptable or unnacceptable...
Of course it's the consumer choice...
But then again ig the customer has the choice to have a contract with Sprint or just not have it and go month to month or better yet buy a prepaid phone...
Then don't sign it if you are gonna spend every day of it trying to get out of it...
Once again... when we talk about a material change on your contract we are talking about signing up a new one...
It's acceptable for you to cancel your contract...
The question here is why is it that you won't accept the fact that when you cancel it before it's over you are breaking it, therefore you will be charged...
Of course it's the consumer choice...
But then again ig the customer has the choice to have a contract with Sprint or just not have it and go month to month or better yet buy a prepaid phone...
Then don't sign it if you are gonna spend every day of it trying to get out of it...
Once again... when we talk about a material change on your contract we are talking about signing up a new one...
It's acceptable for you to cancel your contract...
The question here is why is it that you won't accept the fact that when you cancel it before it's over you are breaking it, therefore you will be charged...
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The question here is why is it that you won't accept the fact that when you cancel it before it's over you are breaking it, therefore you will be charged...
I don't, in cases where it's appropriate.
I do, in cases where the "interpretation" of the legal langauge (aka legalese) is used in a way that is violates the intention of the clause to begin with.
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Well...
For what you are saying here...
You read you contract...
Good for you...
The thing is...
If you read it you will see that cancelling a month to month service will not lead you to pay an EFT, but that those not mean that you can cancel the service without being cherged for it...
You can cancel the additional service without having to renew the contract or pay for the ETF... As simple as that... The TEP, text messaging, voice command or any other add-up that won't requiere you to renew the AA to be added can be canceled without braking the contract because they are not tied to it...
Hunny, but your plan is...
You can't cancel your contract and expect Sprint to tell you that it's fine...
Of course if the service can't be provi...
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For what you are saying here...
You read you contract...
Good for you...
The thing is...
If you read it you will see that cancelling a month to month service will not lead you to pay an EFT, but that those not mean that you can cancel the service without being cherged for it...
You can cancel the additional service without having to renew the contract or pay for the ETF... As simple as that... The TEP, text messaging, voice command or any other add-up that won't requiere you to renew the AA to be added can be canceled without braking the contract because they are not tied to it...
Hunny, but your plan is...
You can't cancel your contract and expect Sprint to tell you that it's fine...
Of course if the service can't be provi...
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nope. reason being, is that changing the rate of SMS was defined as a "material change". TEP is 100% optional, and therefore changing the price of the service does not void the terms & conditions of the contract.
-RCR
-RCR
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You have the option to send or not send text messages.
You have the option to insure or not insure your phone.
How are these different now?
How is a 16.6% rate increase not a "material change"?
You have the option to insure or not insure your phone.
How are these different now?
How is a 16.6% rate increase not a "material change"?
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MATERIAL CHANGE: A change in the affairs of a company that is expected to have a significant effect on the market value of its securities
the SMS hike was a 50% increase, compared to the 16.6% hike for TEP. while that isnt anything to be scoffed at, it is only $1 more per customer, per month. however, the SMS price change bumped SMS messages up to $.15 a piece. using a service for the default rate as high as $.15/message, its easy for customers to incur an extra $10, $20, even $50 on thier bills every month, just in text usage.
i just dont see Sprint allowing this one to pass as something that gives customers an out on the contract. but, we'll see.
-RCR
the SMS hike was a 50% increase, compared to the 16.6% hike for TEP. while that isnt anything to be scoffed at, it is only $1 more per customer, per month. however, the SMS price change bumped SMS messages up to $.15 a piece. using a service for the default rate as high as $.15/message, its easy for customers to incur an extra $10, $20, even $50 on thier bills every month, just in text usage.
i just dont see Sprint allowing this one to pass as something that gives customers an out on the contract. but, we'll see.
-RCR
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Actually to be honest, it is not up to Sprint to set the prices of the insurance. They work with the insurance company to set the prices. Therefore it is techinically not a Sprint option so therefore Sprint is not breaking it's terms of services. If your car insurance company increases it's rates is the dealership from whom you are paying your monthly payments to going to let you out of paying off your car??????? I don't think so.
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Gotta love circular logic and bad analogies.
When you pay the insurance, who are you paying the money to? Sprint.
Who sells the service with their products? Sprint.
The fact that Sprint has contracted another party to perform the services on its behalf is irrelevant.
When you pay the insurance, who are you paying the money to? Sprint.
Who sells the service with their products? Sprint.
The fact that Sprint has contracted another party to perform the services on its behalf is irrelevant.
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It clearly states on the notification that if you do not wish to continue to be covered under TEP to call and they will remove it. Otherwise, pay the bill and all is fine.
There is no breach of contract. This is not a material change. The cost of the 100% optional add-on service is going up $1/mo. Get over it.
There is no breach of contract. This is not a material change. The cost of the 100% optional add-on service is going up $1/mo. Get over it.
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the money actually goes to the insurance company cell phone companys just sell it themselves because they know nobody would go out and sign up for insurance on their phone on their own. and since many people lose there phone the insurance company has to make enough money to stay in business therefore they raise the prices. and insurance by law can not be discounted. which is why employees too must pay the extra dollar a month if you want a solution to your problem. cancel your insurance and if you lose the phone you can pay full price. and then wish you paid the extra 1 WHOLE DOLLAR A MONTH. you might as well get over it because im sure the other companies insurance rates are going to go up soon enough because we are not the only company tha...
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That adds up to a whole $12 a year!!
I just had a flashback to when I worked for SprintPCS. I had a customer who was upset b/c she was told her plan would be, like 39.99/mo and she was getting billed 40. When I said it was just a penny, she said, "Well, in a year that adds up to...!" When she paused for an extended period of time, I prompted her with, "12 cents." Not sure if she thought a year was longer or what, but she ended up getting off the phone w/ a credit of a whopping $.12.
I just had a flashback to when I worked for SprintPCS. I had a customer who was upset b/c she was told her plan would be, like 39.99/mo and she was getting billed 40. When I said it was just a penny, she said, "Well, in a year that adds up to...!" When she paused for an extended period of time, I prompted her with, "12 cents." Not sure if she thought a year was longer or what, but she ended up getting off the phone w/ a credit of a whopping $.12.
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im not whining or complaining here, as i clearly stated in the original post i am very happy with my service and do not mind paying the extra dollar a month for my TEP.. i was just wondering if my TEP was going to stay at $6 a month or change.. and to lil shorty, i had a lady come in last night complaining about a 15 cent text she didnt send
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We all have had those clients...
But to answer your question yes...
Your TEP will go up...
This has happened for the last 3 years already...
it was $4dlls ERP, then $5dlls TEP, then $6 TEP + ESRP... And now it's $7dlls... It happens every year at the beggining of it...
But to answer your question yes...
Your TEP will go up...
This has happened for the last 3 years already...
it was $4dlls ERP, then $5dlls TEP, then $6 TEP + ESRP... And now it's $7dlls... It happens every year at the beggining of it...
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