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Sprint thinks its a big boy now

Cellenator

Dec 28, 2006, 2:16 PM
Another bad move IMO

Sprint Pulls the Plug on Fair & Flexible



Written by Christopher Price
Thursday, 28 December 2006
In internal documents, sent from sources, Sprint appears to be ready to discontinue their highly-promoted Fair & Flexible plans. The "no huge overage" plans will be discontinued in the middle of next month. Read more for a complete list of changes to Sprint's plan lineup.

Also, Nextel data and messaging goes cheap. In Come the Power Packs

Sprint will replace Fair & Flexible next month with Sprint Power Packs. Power Packs, on both Individual and Family plans, are aimed at matching Cingular and Verizon's current offerings. Currently Fair & Flexible offers significant advantage in overages. However...
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snang

Dec 28, 2006, 10:07 PM
Why is it that I work at Sprint (directly for Sprint, corporate location), and a change like this that is supposedly only 1 month away has not been relayed to their employees?

I call bullshit. This would not benefit the company in any way, shape, or form.
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ArmySF

Dec 28, 2006, 11:22 PM
POWER UP! 🤣 🤣 🤣 🤣
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mobile_trojan

Dec 29, 2006, 1:27 AM
unfortunately it is true. i saw almost this exact same document (i work in a callcenter) about a week ago, and also thought it stupid.

i was actually under the impression that it was to begin as a surprise on the first. i guess not, or it changed.

its unfortunate, and im sure we will all be explining this for sprint in the near future.
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River_City_Ransom

Dec 29, 2006, 8:07 AM
indeed, it is true. bold move? yes. but i believe this is exactly what Sprint needs to be able to compete price-wise with the other major carriers. same minutes, same price, more features. personally, im excited about the new plans.
in fact, i think i may be training people in my call center on the new plans sometime in early January.....
-RCR
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vzw-csr21

Dec 28, 2006, 11:07 PM
what is the source of this article?

If this is true it is a pretty bold move.
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vzw-csr21

Dec 28, 2006, 11:12 PM
nevermind i found it.....www.phonenews.com
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jrfdsf

Dec 29, 2006, 12:01 AM
Sprint will still also have free incoming. This is much better than fair and flexible. I've always said fair and flexible is as its name implies "fair", not great. Free incoming is the best competition to rollover out there.

I figured they would eventually dump F&F because no one really was very interested in it anyway. F&F doesn't save your minutes, it merely costs you less to use more, which is no competition to rollover, which allows you to keep unused minutes from month to month or not charging your minutes on incoming calls (great for professional people).
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soldier_monkey

Dec 29, 2006, 5:18 AM
i think this is would be the third time they've changed their price plans in the past year already.
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romeowhiskey

Dec 29, 2006, 2:52 PM
yup, and as a customer care rep, they keep shooting themselves in the foot every time they do it too
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Azraelalpha

Dec 30, 2006, 9:04 PM
that means a whole new swarm of angry customers complaining about bad education and misleading information on these plans as well (i certainly do not enjoy that, being a CS rep myself)
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Cellenator

Dec 30, 2006, 10:50 PM
I bet sprint hits 4% churn this quarter
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Sprint Guy James

Jan 3, 2007, 9:17 PM
Why? People would leave Sprint to go jump on the same plans offered by VZW or Cingular? Hardly.
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Cellenator

Jan 3, 2007, 9:46 PM
Sure they would- and do sprint has a sub par network and customer service, more ppl are leaving sprint then signing up, only one cheering are the few fanboys are here LOL funny stuff
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wombough

Jan 3, 2007, 10:03 PM
I don't car who people go with. Verizon great. Sprint great. Cingular great. Tmobile fine. They all have great networks for voice. Some have better data then others. Verizon cingular and sprint are the top 3 for data. Sprint is leading this area. There is no debate about it. Sub par network is you talking out of the wrong hole!
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