Worst Website Ever
Sprint has the worst website I have ever seen. I spent 15 minutes looking for phones. I called the customer service line while I was on the website they couldn't direct me to the phones. I am amazed that anyone can even be in business with such a confusing website. On the website there is one phone and you can't see anything else! Even on the "Other Phones" Tab there is only one phone! Wow. Its so amazing. Anyone know why it sucks so bad?
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I think you just answered your own post. W/ almost 46 million customers, strange that some of us have the brain power to navigate a website. IMO, they have one of the best carrier websites out there.
Remember, the pedal on the right makes you go, the one on the left makes you stop. Good luck!!
Remember, the pedal on the right makes you go, the one on the left makes you stop. Good luck!!
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funny...i always thought it was an easy website....maybe its user related... 😳
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Ok Let's take this step by step.
1. Type www.sprint.com
2. Click WIRELESS (business or personal) your choice.
3. Scroll a bit down where you see SHOP THE SPRINT/NEXTEL STORE ONLINE (pick Sprint or Nextel) again your choice.
4. Click PHONES
5. Type in your zip code.
6. Phones should appear available per your area.
If you are having problems I don't know what else to tell you.
Hope this helps!!!!
1. Type www.sprint.com
2. Click WIRELESS (business or personal) your choice.
3. Scroll a bit down where you see SHOP THE SPRINT/NEXTEL STORE ONLINE (pick Sprint or Nextel) again your choice.
4. Click PHONES
5. Type in your zip code.
6. Phones should appear available per your area.
If you are having problems I don't know what else to tell you.
Hope this helps!!!!
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Oh.......I was trying to be nice. It was really hard for me not to say something mean. Although he may need to rethink his screen name to something like imdumberthanyou
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LOL i was going to crack on the screen name but you beat me to it. get yourself a copy of "Internet and screennames for dummies"
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Im glad your name is cooler than me, cause youre definetly not smarter. Im shocked you can login to this site. Good Job! You're making huge strides.
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no kidding..........how did you happen across the Sprint carrier forum?
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I followed all of those steps (despite the rude remarks) and i ended up looking at landline phones! This is so amazing how bad this is. When I put in my zip code it gives me ONE phone. THe LG-PM 225. Where are all of the other phones? Maybe its because of my area. I live in a city of 600,000 plus. And even if I didnt why cant you see the phones? Maybe I will travel somewhere later and so I want to see the phones. The Customer Service rep just told me to go to a store. Great customer service guys.
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😳 For some reason I don't think this falls under lack of customer service. More along the lines of lack of knowledge of the world wide web. Leave customer service out of it.
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Honestly, on the home page-click wireless, then choose a side (sprint or nextel), then click-PHONES, type zip code(thats the 5 digit code the united states post office uses btw) and there are all the phones. This is not a hard process. If you called customer service because you don't know how to look at phones on a website, you should be directed to a store. They may have thought you were handicapped and needed assistance in person. 🤣
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The population of boise from the 2004 us census is 190,122. The pop. of caldwell id is 32,718. How does that add to 600,000?
🤣 http://factfinder.census.gov/servlet/SAFFPopu lation?_event=ChangeGeoContext&geo_id=16000US 1608830&_geoContext=01000US&_street=&_county= boise&_cityTown=boise&_state=04000US16&_zip=& _lang=en&_sse=on&ActiveGeoDiv=geoSelect&_useE V=&pctxt=fph&pgsl=010&_submenuId=p
🤣 http://factfinder.census.gov/servlet/SAFFPopu lation?_event=ChangeGeoContext&geo_id=16000US 1608830&_geoContext=01000US&_street=&_county= boise&_cityTown=boise&_state=04000US16&_zip=& _lang=en&_sse=on&ActiveGeoDiv=geoSelect&_useE V=&pctxt=fph&pgsl=010&_submenuId=p
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Isn't the LG PM225 a wireless phone?? And Why would Sprint mislead you by showing you phones in an area where service isn't likely to be acquired?????? Myself, I think that was a GOOD thing to show you know phones since service isn't existent or barely working (based on population) So you waste none of your time trying Sprint there.
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in partial defense of imcoolerthanyou, a few months ago when i tried to find the phones on the website (yes i navigated correctly) it said that there was service in my area but it wouldn't pull up any phones or plans & it said something about visiting a store (i was able to see some if i listed the zip for kck).however, NOW with my zip it will show the available phones. i think it was just that sprint was still working on getting the new site up & running after the merger.
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not really...this is my escape from the torture of incompetent callers....
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Stinkular does suck............great nickname......fits well with my "T Aint Mobile" and "Nex Dont tell"
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It is interesting how the assumption is with the user and not any other possible factors. For one I own a company that has a website and I know how to use one. Second, put in this zip code and see what you get. 83607 That is what I thought, one phone.
THank you,
THank you,
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First off, I really doubt caldwell, idaho (wherever that is) has 600,000 people. Secondly, it says explicitly that there is no coverage when you put in that zip code. Where you get that it shows one phone is beyond me. And if you are so persistant to see what phones sprint has, even though you couldn't have sprint if you wanted, why not look at this website you are posting on. It has all of the new phones sprint offers. 😳 So, Im really sorry for your employees, its quite obvious you think inside a very small box.
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queensyankee said:
First off, I really doubt caldwell, idaho (wherever that is) has 600,000 people. Secondly, it says explicitly that there is no coverage when you put in that zip code. Where you get that it shows one phone is beyond me. And if you are so persistant to see what phones sprint has, even though you couldn't have sprint if you wanted, why not look at this website you are posting on. It has all of the new phones sprint offers. 😳 So, Im really sorry for your employees, its quite obvious you think inside a very small box.
As much as I would like to support the bashing of "imcoolerthanyou", you mis-read the message it gives...
"Sprint currently offers service in the 83607 area. CLICK > ...
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yea, I see its like that now. When I tried earlier it said it didnt offer service there. Oh well, I still think he is full of it. I pretty sure theres not 600,000 people in idaho overall. 😈
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Caldwell is the county seat of Canyon County, IdahoGR6. As of the 2000 census Caldwell had a total population of 25,967 (2003 estimate: 31,041).
http://en.wikipedia.org/wiki/Caldwell,_Idaho »
Probably true...
Idaho state Population: 1,293,953; 39th, 12/00
http://www.50states.com/idaho.htm »
So you were close
http://en.wikipedia.org/wiki/Caldwell,_Idaho »
Probably true...
Idaho state Population: 1,293,953; 39th, 12/00
http://www.50states.com/idaho.htm »
So you were close
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The message you are getting is because you live in a market no ran by sprint. All cellular companies help start off service in an area by gaining an affliate market company. Alamosa is one shuck market. Alamosa ran stores for sprint an over 15 states in order to build up sprint service. Now sprint has bought back alamosa as the customer base has grown. Your market is in the same kind of setup. You are under an affliate which means that the plans and service they offer are the same as sprints, but the plans and phones are chosen by that company. This is why your sprint site states to can customer care or, go to a store so that you can find the offers that are for your area.
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Not completely true...
I live in a formerly owned Alamosa territory. The website hasn't changed at all, and I now because I used to live in Vegas and Salt Lake, and the site was no different between here and those two places.
Not sure why the site is acting up like it is for that area.
I live in a formerly owned Alamosa territory. The website hasn't changed at all, and I now because I used to live in Vegas and Salt Lake, and the site was no different between here and those two places.
Not sure why the site is acting up like it is for that area.
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Not all markets chose to run only plans and information they approve. Lets take the West Texas Market as an example. Up until the first of this month Alamosa ran the web site for this area, therefore when you typed in the Zip it directed you to a web site other that sprint that has information on the area. As you were saying not all markets do this. Amarillo, Texas is in the west texas market, but zip codes for that area are not redirected, due to all plans being offered in that market. Its a very hard thing to track, the difference between markets, that is why Sprint is currently buying back all there secondary markets. This way one plan workers everywhere.
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imcoolerthanyou said:
It is interesting how the assumption is with the user and not any other possible factors. For one I own a company that has a website and I know how to use one. Second, put in this zip code and see what you get. 83607 That is what I thought, one phone.
THank you,
🤣 Plug in 48768 and see what happens. Sprint says they have service in that area....you know, "Fair and Flexible", "No roaming" etc.
They'll even send you the phones. Problem is, they don't work without roaming. I racked up a $300+ roaming charge and many hours of frustration with their "customer no-service" and tech idiots.
Fortunately I got out in 13 days. They did cancel the roaming charges.
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🤣
Plug in 48768 and see what happens. Sprint says they have service in that area....you know, "Fair and Flexible", "No roaming" etc.
They'll even send you the phones of your choice....well, a few of them anyway. Problem is, they don't work without roaming. I racked up a $300+ roaming charge and many hours of frustration with their "customer no-service" and tech idiots.
Fortunately I got out in 13 days. They did cancel the roaming charges.
Beware of Sprint's "No roaming" policy.
Plug in 48768 and see what happens. Sprint says they have service in that area....you know, "Fair and Flexible", "No roaming" etc.
They'll even send you the phones of your choice....well, a few of them anyway. Problem is, they don't work without roaming. I racked up a $300+ roaming charge and many hours of frustration with their "customer no-service" and tech idiots.
Fortunately I got out in 13 days. They did cancel the roaming charges.
Beware of Sprint's "No roaming" policy.
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OK cooler, lets see........hmmmmm....I went to Sprint.com and on the home page under WIRELESS, about the middle of the page a tad to the left, it says: Find the phones, plans and features that fit who you are". and from there its pretty self explanatory. Have a feeling service isn't available in your area mainly because of population.
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It is amazing that I am right about the website and everyone is still so rude about it. First of all Caldwell is outside of Boise which does have 500,000 - 600,000 people in the area. Second there are sprint stores all over the place. So now we see that I do know how to use a website and that the website says there is coverage there (which there is) and that the website does not show phones. So back to the original statement the website is poor. Sorry guys, and from this experience it looks like Sprint employees are just as bad as the website.
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Youre attempt to ligitimize your original post is hillarious. What about seeing the phones on this site? No response for that? Sprint employees arent bad, they dont like you cause you front. You have t-mobile (aka trash mobile) right? keep it, and go eat a potato 🤣
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you can see phones on the site.. just go to the wireless section and go to either sprint's side or nextel's side..
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i actually think its one of the easiest sites to navigate, purchase, browse products from their businesses; such as wireless (business and consumer), nextel and sprint, long distance, and others.
i think it is quite easy.. if you dont know anything they have a nice feature that you can either email customer care or actually talk to them online.
i think it is quite easy.. if you dont know anything they have a nice feature that you can either email customer care or actually talk to them online.
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Thanks,
Thats all I needed. I was just checking to make sure that the website doesn't show phones. And now I know that it doesn't despite the coverage. Im sure the website works fine in other areas but it definitely does NOT work here in Boise. Thanks for all the assumptions about my inability to work a computer and website.
Thats all I needed. I was just checking to make sure that the website doesn't show phones. And now I know that it doesn't despite the coverage. Im sure the website works fine in other areas but it definitely does NOT work here in Boise. Thanks for all the assumptions about my inability to work a computer and website.
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Oh No! I've fallen into the retard bin and I'm not sure I'll be able to get out! Everyone who still was rude after realizing that the website doesn't work for Boise (i live in Boise, population of the valley 500,000+ by the way), is STUPID! Cooler than you is kind of a dumb name, but he never asked for help in locating sprint phones, only made mention of the fact that the website doesn't direct to phones. I tried it out myself, 2 phones. I clicked every freaking link to phones on the website, and that's right...2 phones. If anyone else responds in a negative way to this post, they need to get a life, and go defeat dragon warrior for nintendo again since that is the only thing they have probably ever accomplished. PS for the record, the...
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well, when you have not a great area with only 600k people sprint wont spend the money there which includes rolling out phones and plans. thus; they only have 1 or 2 phones and 1 or 2 plans..
in other words; they dont care about places like boise.
in other words; they dont care about places like boise.
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Yeah Dragon Warrior...you know....the Warrior...that's the dragon...come on everyone knows about that
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what are you talking about?
they show plenty of phones lol..
however, when a population for 600k is there, sprint/nextel wont go there. its that simple.. they want an roic on their money. there is an affiliate there it seems like and they only put 1 phone there and one plan.. no point of spending money there when the opportunity isnt there.
they show plenty of phones lol..
however, when a population for 600k is there, sprint/nextel wont go there. its that simple.. they want an roic on their money. there is an affiliate there it seems like and they only put 1 phone there and one plan.. no point of spending money there when the opportunity isnt there.
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You are right about the affiliate. Our zip code did the same thing when we were an affiliate. It actually did not show any phones just directed the customer to a 800 number or to the nearest store location.
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If you are going to reply to this you might need to read the previous post. There are Sprint/Nextel stores everywhere here. It is a big market. It has been in the top fastest growing cities for the last few years. There is coverage everywhere. I was just wondering why there are no phones on the site. THe fact is there is one. That is it. The site doesn't reflect the zip code. It is a mistake. The site is inaccurate. Get over it.
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you live in a affiliate market...it say sprint on the store because that is the brand name....
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there arnt sprint or nextel stores everywhere there, becuase as many people are trying to explain to you; you are in an affiliate area. that is why there is only 1-2 phones available and 1-2 plans instead of the phone and rate plan availability in regular markets..
if it is a mistake, let sprint/nextel know and they will fix it..
you are the only one who thinks that is the case..
get over it? i think perhaps you should and if you have so much hate towards this company, then leave and go some where else.
this is what you said; "When I put in my zip code it gives me ONE phone. THe LG-PM 225. Where are all of the other phones? Maybe its because of my area. I live in a city of 600,000 plus." perhaps you should actually listen to...
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if it is a mistake, let sprint/nextel know and they will fix it..
you are the only one who thinks that is the case..
get over it? i think perhaps you should and if you have so much hate towards this company, then leave and go some where else.
this is what you said; "When I put in my zip code it gives me ONE phone. THe LG-PM 225. Where are all of the other phones? Maybe its because of my area. I live in a city of 600,000 plus." perhaps you should actually listen to...
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or it could be that it has not been updated or somethin. I live in COlumbus,GA and for a few months the sprint site didnt EVEN HAVE ANY phones for my zipcode, and there are at least 3 stores in the Columbus City area. That has recently been fixed, just have patience or DRIVE to the store and see thier selection
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I wonder if your area is/was under an affiliate market. My area used to be under the Alamosa PCS market and when I log on the website to look at phones it directs me to some other website to view the phones/set-up service. It probably has something to do with the merger and affiliate markets but I can't be sure. Someone who has access should look up Boise and see what market that is/was.
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Thank you.
The last few posts have had rational explanaions for the problem. Thats all I wanted
Thank you
The last few posts have had rational explanaions for the problem. Thats all I wanted
Thank you
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imcoolerthanyou said:
Thank you.
The last few posts have had rational explanaions for the problem. Thats all I wanted
Thank you
I wouldnt let them talk to you like that cooler. come over to verizon we will take good care of you. muahha 🙂
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VERIZON!!!!!! ALRIGHT WOOT WOOT WOOT...oh wait..i used my roomates verizon bill as toilet paper last night :-D
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What?? good care?? sure, you have polite cust care people, but (1) plans are more expensive and (2) taxes in our market run 7-26% of your plan!!
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I agree, I definitelly loved the old website, this one on top of being confusing it messes up every other minute, times out too quickly also. I just hate it.
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Obviously a case of Operator Error, must be new to the Web or something. Remember to put your pants on one leg at a time please so you don't hurt yourself! 🤣 🤣
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no he likes tmobiles site better....and btw, if you didnt know, boise idaho now has 2 million people living there, and caldwell has 1.2 million. just ask him yourself 🤣
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theres more hairs on my a$$ then that! haha idaho isnt all that populated, pretty good place if ya want to play out in the fields
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