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SAMSUNG MOMENT PROBLEMS

acdaleco

Dec 22, 2009, 10:52 AM
I have had a Moment for about a month now. It keeps dropping calls. When talking on it, my chin keeps muting or opening apps. I have exchanged it, and the new one does the same thing. Is anyone else having these problems?
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rainbow_metals

Dec 22, 2009, 12:33 PM
well i think the part about your chin would be your problem alone but as far as the dropped calls, nope not had any issues.
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acdaleco

Dec 22, 2009, 2:06 PM
My chin should not activate anything. The screen should be dead when im talking and its up against my ear.
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Kayslay34

Dec 22, 2009, 2:12 PM
No its shouldn't, that would take a proximity sensor like the pre has... if your screen went dead when you talked you wouldn't be able to multitask with it if you have a person on speaker.... Its either A: your chin is huge B: you don't use your hands and squeeze your cheek to your shoulder C: Have the touch sensitivity to high on your phone.
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SprintGuy_23

Dec 23, 2009, 10:14 AM
I owned the Moment for about a month and the phone would constantly be put on mute because the proximity sensor wasn't working properly. I've also heard this from many others on different forums. Maybe it's just a setting that can be changed but that did happen to me on every call.
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boomer916

Jan 3, 2010, 2:10 PM
Never had the muting issues, but mine...

1. Software is EXTREMELY slow for all that supposed processing power.

2. Drops EVDO coverage all the time.

3. Drops calls

Just not very happy.
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TMOguy32

Jan 3, 2010, 2:13 PM
I bought the Moment on New Years Day because Radio Shack has it for $99. I hate it. It's a beautiful phone, but I roam, drop calls and my network (internet) always goes out. Never had that problem at all with Sprint over the past 9 years! Also, my face mutes the person I'm talking too alot. I'm taking it back to Radio Shack in about two hours and getting the Pre, it's on sale for $79! Your'e not doing anything wrong, I'm having these same problems and it's driving me crazy, plus the battery dies in about three hours, and yes, I've condiotioned the stupid thing!!!
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