Is anyone else having issues with Sprint TV on a BB?
I have a blackberry curve 8330 and everytime I try to access Sprint TV I get an error message that states:
The servers certificate could not be trusted, Do you wish to continue?
I can try to press continue all I want and the error just keeps popping up. I had a customer try to access this feature on her Pearl and she was getting the same treatment. Then I contacted Tech Support and went through the whole deleting the program and reinstalling, editing permisssions, and soft reset. None of which have corrected the issue. I sorta think that what the error is telling me is that Sprint has let their certificate expire, but not totally sure. Any ideas/advice? Thanks
The servers certificate could not be trusted, Do you wish to continue?
I can try to press continue all I want and the error just keeps popping up. I had a customer try to access this feature on her Pearl and she was getting the same treatment. Then I contacted Tech Support and went through the whole deleting the program and reinstalling, editing permisssions, and soft reset. None of which have corrected the issue. I sorta think that what the error is telling me is that Sprint has let their certificate expire, but not totally sure. Any ideas/advice? Thanks
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ATTGuyNY said:
I have a blackberry curve 8330 and everytime I try to access Sprint TV I get an error message that states:
The servers certificate could not be trusted, Do you wish to continue?
I can try to press continue all I want and the error just keeps popping up. I had a customer try to access this feature on her Pearl and she was getting the same treatment. Then I contacted Tech Support and went through the whole deleting the program and reinstalling, editing permissions, and soft reset. None of which have corrected the issue. I sorta think that what the error is telling me is that Sprint has let their certificate expire, but not totally sure. Any ideas/advice? Thanks
Had a similar proble ...
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Go to options, advanced options, and finally applications. Highlight Sprint TV, hit the menu button and you should see edit permission, or something along those lines. Change all the choices to allow. Hope that helps.
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that does not fix the issue. this is not the permissions that is the issue. its the trusted certificate. the only way to fix this is to wipe the device. its an OS issue.
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