Sprint to move forward with job cuts following VSP
The philosophy has to be that a company never went out of business because it took too many costs out. A company goes out of business because you didn’t take enough costs out. As you take co...
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Sprint May Close Up to 20 Call Centers, Cutting Costs (Update2)
By Amy Thomson
Dec. 9 (Bloomberg) -- Sprint Nextel Corp., the U.S. wireless carrier ranked the worst in customer satisfaction for two years running, may close as many as 20 call centers in 2009 as Chief Executive Officer Dan Hesse seeks to fight off the recession.
Calls about bills and handsets probably will drop 20 percent in 2009, the same as this year, amid service improvements, Chief Service Officer Bob Johnson said in an interview yesterday. Sprint simplified billing and directed more people to online help sites, so fewer centers are needed, he said.
The moves would cut the number of ...
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Saint.Patrick said:
The store I work in is classified as a "A" level one and produces roughly a third of our DM's numbers for our ARD's region so I'm pretty sure my team and I are safe.
Good to know your job is safe for now.