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SERO Question

MicroToaster

Nov 30, 2007, 8:33 PM
Can you get services with a SERO plan? Cause Im going to be signing up with Sprint within a few days and just found out about the SERO plan and I went on the website and when I got to the part where you add on services, they were not there. I want to add on the Ultimate Pack. Should I call the number?
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Sprint E-care

Nov 30, 2007, 8:53 PM
You can only add that after the SERO plan is set up as we have to disable the stanard power vision that is set up with the device in able to add another $25 service.
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MicroToaster

Dec 1, 2007, 1:53 PM
How soon can I add it? Is there a fee? And who do I deal with because the people at my local sprint shop didn't even know what SERO was.
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MissSLM07

Dec 3, 2007, 1:00 PM
Huh? You must not have gone to a corporate store.
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independentjoe

Dec 1, 2007, 2:01 PM
Why is it not just a five or ten dollar charge to add it on if you already have Power Vision with the Sero plan?

What you describe sounds like paying for the base Power Vision twice. You pay once with your original SERO plan rate and again for the $25 service you add back on.
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MissSLM07

Dec 3, 2007, 12:58 PM
Oh dear god... ๐Ÿ™„
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independentjoe

Dec 3, 2007, 3:34 PM
Would you answer my question instead of not answering it please?
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Sprint E-care

Dec 3, 2007, 6:21 PM
Because Sprint is not going to do it you want the special abilities of the Ultimate power vision you have to pay the full $25.

Sero only comes with standard power vision which is equivilant to the $15 pack.
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independentjoe

Dec 4, 2007, 5:24 PM
I don't think you understand what I was saying.

Sprint may not allow you to add the ultimate vision without charging you $25, but that does not exclude the fact that you are essentially paying twice for the standard service.

If a SERO plan comes with the standard Power Vision, you can assume the cost of that is included in the rate.

Let's use the 30 rate plan as example.

Now let us add the $25 for the Ultimate Vision pack for a total of $55.

You have paid once with the $30 rate plan, and again with the cost for the ultimate pack at $25.

So how is that not paying for the same standard Power Vision twice again?

Additionally, why does Sprint ask customers to pay for the same service twice?
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Sprint E-care

Dec 4, 2007, 6:56 PM
its paying for the bonuses the ultimate pack have, we do not have those bonuses Seroized for discounts so you would have to suck it up if you want those things the Ultimate pack has.
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independentjoe

Dec 4, 2007, 7:10 PM
Understood, but you have to admit that fundamentally you are paying for the same service twice.
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snang

Dec 4, 2007, 7:25 PM
Vision service with SERO is free. You're paying for the minutes and the discounted phone, etc.
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independentjoe

Dec 5, 2007, 4:29 PM

Vision service with SERO is free. You're paying for the minutes and the discounted phone, etc.


Please tell me that you do not actually believe this.

Simply put, TANSTAAFL.
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T-Zag

Dec 5, 2007, 4:44 PM
Please tell me you do believe that. The SERO plan just with minutes is already a discounted plan.

The Normal plan plan for $29.99 will only net 200 minutes without M2M and nights don't start until 9:00 pm.

SERO gets you 500 minutes M2M night starting at 7:00 pm plus unlimited text and data. To get all of that ona normal Sprint plan you would have to pay $65.00 dollars a month and you would still be short 50 minutes.

So your telling me you want more on top of that already great discount. Man you're greedy and Ungrateful!!!
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sprint_2007

Dec 5, 2007, 5:00 PM
4 realz huh? Quit getting greedy!
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independentjoe

Dec 5, 2007, 6:14 PM
Sprint is making money by the increased volume of customers.

You are paying for your services on the SERO plan regardless of what marketers are saying is included "free".

The motivation for offering discounts, deals, and etc. is to entice new customers and add-ons.

When it comes down to it, having SERO saves $10 a month with 50 extra minutes if have the Ultimate Pack included when compared to the Sprint Power Pack Calling Plan with Ultimate.
($55 versus $65)

This is amount could also be offset by corporate, employer, or loyalty discounts a Power Pack plan holder might have making it even closer to a SERO plan. SERO plans can't have (policy, not reality in all cases) all those discounts applied.

Also, aren't SERO...
(continues)
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T-Zag

Dec 5, 2007, 7:07 PM
Btw, do you know what TANSTAAFL means?

No I don't, because I don't speak internet geek speek.
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independentjoe

Dec 5, 2007, 8:47 PM
There
Aint
No
Such
Thing
As
A
Free
Lunch

It's not internet geek speak.

In mathematical finance, the term is also used as an informal synonym for the principle of no-arbitrage. This principle states that a combination of securities that has the same cash flows as another security must have the same net price.
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T-Zag

Dec 5, 2007, 9:49 PM
When you abbreviate insanely long phrases it's internet geek speak.
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independentjoe

Dec 6, 2007, 12:47 PM
Even when those phrases were coined before the internet even existed? That's funny.
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Sprint E-care

Dec 5, 2007, 7:08 PM
He's alot like those other SERO customers who have retention add on First minute incoming free, Pick 3 free, tons of credit codes, nights and weekends at 6pm free, Contract renwal credits even though they only been a customer for like under 4 months. oh yah and Free hand sets even though the $30 plan has no upgrade eligibility.

And Sprint wonders why they are loosing money some times, just do a Audit on all SERO customers and they will see how much money they are loosing on this program from people abusing it.
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MissSLM07

Dec 5, 2007, 5:20 PM
You have absolutely no idea what you are talking about independentjoe...geez! ๐Ÿ™„
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independentjoe

Dec 5, 2007, 6:16 PM
How so?
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poweredup

Dec 5, 2007, 6:39 PM
dude serioulsy you need to stop over analyzing EVERYTHING and you are not paying twice for interenet service. your are paying for the minutes. and yes i truly believe that because the add-ons that normally cost $15 for vision and $15 for unlimited txt are thrown in free. and guess what the more stuff you want for free isnt going to happen cause in case you didnt notice every new person sprint gets cost an avg of $350. this is an average of what sprint spends on advertising and what not. look at it this way, you got a great deal on a phone, you are getting a great deal on the minutes, vision, txt, etc( kinda like a value meal, you get a bundle but the company still make a small profit) now if you get more that what your paying for then you be...
(continues)
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independentjoe

Dec 5, 2007, 6:54 PM

again, for ppl not in the wireless industry who dont understand what i am trying to say, next time you go to micky d's and get a value meal ask for and extra order of fries, but without paying for it, then do that every time you get a meal. see how far that gets ya


At no point did I say there shouldn't be a charge, and your example here is wrong.

It is more like asking for a value meal with a large order of fries instead of a small. Then instead of paying the upsize fee, they charge you the entire cost of a large fry.

Didn't you already pay for a order of small fries in the cost of the value meal? Yes.

Are they charging you again for a small fry, in the large fry cost when you upsize it when they ch...
(continues)
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poweredup

Dec 5, 2007, 6:59 PM
ok, good point, your right, that was a bad example. so let the record be stricken. then just reread the top half ๐Ÿ˜
but seriously stop over analyzing everything, you want free service, start your own cell phone company, oh no wait you would have to pay for employees, tower leases, phones, store leases, maintence...... everyone wants the best deal and we want to make a profit too.
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poweredup

Dec 5, 2007, 7:09 PM
breakdown: lowest plan we have is $29 includes 200 minutes, if you want mobile to mobile and 7pm add $10 (so your better off with our 450min plan for $39.99) add $15 for unlimited internet and $10 for unlimited txt you looking at $65. you pay $30 for sero, thats a %54 savings. what more do you want? correction, you want more, you pay for it.
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sprint_2007

Dec 5, 2007, 7:21 PM
Wouldn't unlimited text be it be $15 on the 200 Basic? ๐Ÿคจ
I thought the $10 Unlimited text was for Power Pack only? ๐Ÿคจ
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poweredup

Dec 5, 2007, 7:35 PM
sorry, i didnt specify, i was thinking(or assuming) that if you were getting the $29 plan with 7pm and mobile to mobile you would have gotten the power pack plan for the same price with 250 more mins... therefore txt would be $10
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independentjoe

Dec 5, 2007, 8:54 PM
I was using the comparison between Power Pack Calling Plan with Ultimate Vision versus SERO with Ultimate.

SERO does offer savings, I'm not disputing that. I am just trying to illustrate they are offset and are not as large as people perceive in the grand scheme.

https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
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poweredup

Dec 6, 2007, 9:18 AM
how do you figure? ๐Ÿคจ
power pack 450 with ultimate AND text + $5 for the 50 add-on minutes to equal the sero plan = $80
sero with 500 mins, txt included + ultimate = $55

id say thats a nice saving considering your getting another bundled pack with the ultimate that includes sprint tv, sprint music, and telenav (which by itself is $10)

so sttgsff
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poweredup

Dec 6, 2007, 9:44 AM
stop
trying
to
get
sh*t
for
free
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independentjoe

Dec 6, 2007, 1:07 PM
Yes, my mistake. I got mixed up and was thinking text was included with the Ultimate Pack.

Regardless, I think TANSTAAFL, marketing, and the perceived discount is still relevant.

I also would appreciate it if you and others would stop trying to insult me based on your past experiences and failure to understand economics and finance (which is shown by anyone saying something is included free with a price).

Also, I am confused by something.

Some packs and plans include unlimited data access, but label txt messages and some other stuff as not being data.

Is this not like having web access from an ISP, but also being charged for making comments on a website? Or being charged for each image contained on a webpage?

Any idea why...
(continues)
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poweredup

Dec 6, 2007, 2:18 PM
this is the last message i will repsond to this subject with...

i understand completely about how marketing is done where things are percieved to be free or included to intice consumers to buy said product under the assumption that they are saving money. on that note, i am just saying to you that this is a great discount. now, if they offered this to everyone that would come into a store, it wouldnt be a great deal at all because everyone has it, but knowing that out of the millions of customers you happen to find or hear about it this deal, the savings are very good. ask anyone who is on a regular plan and that would kill just to have the sero plan of $30 without trying to add more features.
i personally wish they would do away with it ...
(continues)
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independentjoe

Dec 6, 2007, 2:51 PM
I agree with you it's a good plan. I've only been trying to understand the specifics of how additions to it work.

As for adding the Ultimate Pack to SERO, I still believe you are paying for the same service twice in a sense, but also recognize the points you have raised.

At no point did I say it wasn't good business.
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rawmustard

Dec 6, 2007, 2:29 PM
independentjoe said:
Any idea why a text message is not considered data?


Because as far as CDMA systems go, text messages get routed through the voice network and not the data network. If you've ever sent a text on a CDMA handset, you should notice that the data indicator doesn't animate.
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independentjoe

Dec 6, 2007, 2:52 PM
Thanks.
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