ATT and/or Verizon Reps~Serious Bone to Pick & Need Answers!!
Ok, so for 2 years now I have never been able to get service in my office. One bar at the most. So my lovely blackberry bold just sits on my desk idle for 8 hours a day, 5 days a week. When I get off at 5, all of my emails, texts, twitters, etc. come flowing in. Well, this weekend, my employers are hosting the National Governors Assoc. annual meeting and BOOM, all of sudden I have 5 bars in my office and my emails, texts, whatever are flowing in. So I talk to one of our IT people, and they inform me that ATT & Verizon upped there service in our area specifically for the NGA and on Monday when they all leave, our service will go back to non-usable. Sprint & T-Mobile users get service in our building at any time. My beef is that I pay a ...
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It sounds like they rolled out COWs for the meeting. COWs are Cell On Wheels, mobile towers basically. Have you spoken with anyone local to you? I mean some areas just aren't serviceable by standard methods.
And in all fairness, if I stuck with a carrier for five years, I'd make sure it worked everywhere, including work. You agreed to resign up at least twice, if you didn't like the service why didn't you switch to someone with service in your area?
And in all fairness, if I stuck with a carrier for five years, I'd make sure it worked everywhere, including work. You agreed to resign up at least twice, if you didn't like the service why didn't you switch to someone with service in your area?
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Correct me if I'm wrong but the meeting is in Biloxi right? They are covered GSM and UMTS, so unless you are really far north you should have coverage. After seeing the map, I bet it's your building specifically. I can see at least 40 cell sites around the city.
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Is it because they are GSM carriers and the others are CDMA? And so how do they all of sudden make there service accessible in areas where its never been before?
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I have service in my area, I don't have service in my office and most areas in the building which I work. I have been with ATT for so long because for several years they have been the only carrier that covered the small town I'm from in Louisiana. I make several trips home per year and need to be able to have service. I had Sprint before and would never go back, and T-Mobile doesn't offer the coverage I need to go home to visit family. I live in a highly populated area that is somewhat a tourism spot, so meeting service standards shouldn't be an issue. The issue is that a certain level of service should be provided for all their customers, not just one specific group. And if they did roll out COW's for this meeting, then doesn't that m...
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If you have service out the front door but not inside it's your building. There may be nothing that can penetrate it.
The COWs aren't necessarily to improve coverage but to handle all the extra people, if you think of all the additional people using cell phones right there the current towers would overload. It's probably just coincidence that you have a COW outside your building.
And chances are, they don't know there's not coverage in your building. The map says your covered so we can't determine inside you building just that the tower covers the area.
Like I said the COW would be to handle more calls, not increase coverage.
The COWs aren't necessarily to improve coverage but to handle all the extra people, if you think of all the additional people using cell phones right there the current towers would overload. It's probably just coincidence that you have a COW outside your building.
And chances are, they don't know there's not coverage in your building. The map says your covered so we can't determine inside you building just that the tower covers the area.
Like I said the COW would be to handle more calls, not increase coverage.
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No, I didn't realize that was even an option, but I will look into it. Thanks.
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