Slow business-Any Help
Hello everyone,
Just wanted to post because the past two months have been a bit rough. Other than contacting old customers, ATT sales, and B2B leads, has anyone any ideas as to how to push sales? I need bodies to walk through my door and was just looking for some ideas.
Please no VZW trolls or iPhone crap.
Just wanted to post because the past two months have been a bit rough. Other than contacting old customers, ATT sales, and B2B leads, has anyone any ideas as to how to push sales? I need bodies to walk through my door and was just looking for some ideas.
Please no VZW trolls or iPhone crap.
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i feel your pain. try opening up your yellow pages and call any business you find, asking if they already have a wireless carrier or are planning to switch
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Look up major FAN codes near you and take in a flyer and ask HR to place it in there break rooms. Places like Wal-Mart, Fastfood places, etc... When I buy something somewhere (not a corp big box company) I take my business cards with me, I tell them if they give me a percent off I will also give them a percent off anything in the store. Call old customers and try to get them to port there home phone. There are many ideas that you can use to get people in the door. Thwe FAN one works awesome for me.
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I've done most of what you have said above. ATT will not allow cold calling to B2B (because they know we will do it better). A few months back we went to all the chain store with discount flyers but got nothing out of it. Today we were busy as hell. No rhyme or reason. Drives you crazy.
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Hey Bro,
Remember when we put together that list a while back of FAN? The people with me that did the best with it were those that were hitting locations every few weeks over and over. One and done didn't product many results.
Good luck either way.
Remember when we put together that list a while back of FAN? The people with me that did the best with it were those that were hitting locations every few weeks over and over. One and done didn't product many results.
Good luck either way.
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Att has set up some pretty nice rules to keep us from taking business from them. I have to get permission to use the flyers and to contact customers. The new spam laws only allow us to contact customers that we have already dealt with and no cold calls. Not that it is a big deal, but they are limiting the way that we used to do business.
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I will call or approach any company that has a FAN. My thinking is that company has already "Ok'd" the contact by establishing a discount code for their employees. Knowing you have a discount due to your employer is a method for employee retention. No reason they do not want us to spread the word.
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The cell phone industry is pretty much saturated. T-Mobile, Sprint, U.S. Cellular, and Verizon are all experiencing the same problems. The industry is saturated. Everyone has a cell phone now. The only potential customers left are those who currently have service with another carrier.
All you can do is pull out the stops on getting people to switch to AT&T.
All you can do is pull out the stops on getting people to switch to AT&T.
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And this is coming from your extensive knowledge of the industry?
No wonder you are so bitter.
No wonder you are so bitter.
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texaswireless said:
And this is coming from your extensive knowledge of the industry?
No wonder you are so bitter.
🤣
Actually, I have never worked a day in the industry. I just keep abreast with the industry because I am a shareholder and I LOVE cell phones.
But if it will make you happy, then, sure, I'm bitter, why not??
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So....
You are just talking out your ass? You have absolutely no CLUE what it is like to work in a store.
I hold shares in many companies. Doesn't mean I am capable of making an educated comment on a topic such as how busy the stores are.
Verizon and AT&T both just had great quarterly results from their Wireless divisions. How exactly do you gather they are slow as a shareholder?
You are just talking out your ass? You have absolutely no CLUE what it is like to work in a store.
I hold shares in many companies. Doesn't mean I am capable of making an educated comment on a topic such as how busy the stores are.
Verizon and AT&T both just had great quarterly results from their Wireless divisions. How exactly do you gather they are slow as a shareholder?
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Just to clarify, we didn't have a slow down in business until mid-March. We crushed it Jan/Feb. Just need a boost now. By the way Texas, check with my RAE and we cannot contact FAN customers unless they have bought something in our store. Crappy ATT rule.
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And the punishment would be...?
Who is to say SOMEONE at that huge company that employs thousand of people did not buy from your store.
I am sure you already know this but remember that RAE is a corporate Kool-Aid drinker. This is your pocketbook my friend. When your RAE buys groceries for your family he can dictate who you speak with (UNLESS it is some state law out there, if he says it is Federal I call B.S. because we were allowed here to do the same, our RAE encouraged us to do this).
When that company signed their B2B agreement to get the employee discount they did so to add a benefit for their employees. Most lower levels in HR don't even take advantage of this retention tool. I have been asked to not return to very few pl...
(continues)
Who is to say SOMEONE at that huge company that employs thousand of people did not buy from your store.
I am sure you already know this but remember that RAE is a corporate Kool-Aid drinker. This is your pocketbook my friend. When your RAE buys groceries for your family he can dictate who you speak with (UNLESS it is some state law out there, if he says it is Federal I call B.S. because we were allowed here to do the same, our RAE encouraged us to do this).
When that company signed their B2B agreement to get the employee discount they did so to add a benefit for their employees. Most lower levels in HR don't even take advantage of this retention tool. I have been asked to not return to very few pl...
(continues)
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texaswireless said:
So....
You are just talking out your ass? You have absolutely no CLUE what it is like to work in a store.
I hold shares in many companies. Doesn't mean I am capable of making an educated comment on a topic such as how busy the stores are.
Verizon and AT&T both just had great quarterly results from their Wireless divisions. How exactly do you gather they are slow as a shareholder?
Oh excuse me, did I offend you, ms. sensitive?
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Verizon here but not gonna troll.
Best way is to build relationships with the customers you already have. My agent chain recently bought out a failing competitor agent and the stores are starting to turn around because we are stressing to build relationships with the customer. Its all about trying to find the right combination of doing whats right for the customer and your wallet.
I know that if i go out of the way for a customer they will spread the word about me. Verizon and ATT sell themsleves. you need to sell yourself more then your product. That will help business.
It will take a while but we saw a turnaround within 3 months in the stores simply because we stressed to take your time and do right by the customer. our ...
(continues)
Best way is to build relationships with the customers you already have. My agent chain recently bought out a failing competitor agent and the stores are starting to turn around because we are stressing to build relationships with the customer. Its all about trying to find the right combination of doing whats right for the customer and your wallet.
I know that if i go out of the way for a customer they will spread the word about me. Verizon and ATT sell themsleves. you need to sell yourself more then your product. That will help business.
It will take a while but we saw a turnaround within 3 months in the stores simply because we stressed to take your time and do right by the customer. our ...
(continues)
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Thanks for the response. We are very big on building relationships, but with the restrictions that ATT have placed on dealers (at least in our market) as far as B2B and contacting customers go, it is hard to hit goals if customers aren't coming thru the door. We have done a great job of retaining customers, but we need new ones. The fact that we have two empty store front on either side of my store doesn't help.
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