URGENT MESSAGE FOR CUSTOMERS OF CINGULAR OR ANY OTHER WIRELESS CARRIER!!!!
People, this is BIG news for anyone who pays for wireless service! This has been going on for who knows how long, but the general public must know! If you are a wireless customer and you are reading this, please spread the word immediately:
YOU ARE CHARGED TAXES ON YOUR BILL, IN ADDITION TO WIRELESS SERVICE CHARGES
Thats right folks, if you sign up for a 39.99 rate plan, you dont actually pay 39.99. Thanks to sneaky little hidden charges like "911 Service Fee" "State Municipal Telecommunications Tax" and the infamous "Federal Excise Tax" and "Federal Universal Service Charge" you may be paying up to $12.50 more a month, skyrocketing your bill to 52.49 or more a month!
If you're like me, you're probabl...
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YOU ARE CHARGED TAXES ON YOUR BILL, IN ADDITION TO WIRELESS SERVICE CHARGES
Thats right folks, if you sign up for a 39.99 rate plan, you dont actually pay 39.99. Thanks to sneaky little hidden charges like "911 Service Fee" "State Municipal Telecommunications Tax" and the infamous "Federal Excise Tax" and "Federal Universal Service Charge" you may be paying up to $12.50 more a month, skyrocketing your bill to 52.49 or more a month!
If you're like me, you're probabl...
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no doubt riots in the streets but since i'm canadian and am laughing at the 12$ when i pay 20$ and more my spirits are already broken it's up to you my american brothers to stop this tyrrany before you to are sucked into it's evil swirl common sence
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Yeah just like a Canadian, wait until you need something to start referring to us as brothers. It's the French influence that makes you that way, it's understandable. And yes, I'm sure you're not in Quebec but once the French take over part of something they've got their hands in everything.
****WARNING****
DO NOT TAKE ANYTHING THIS GUY SAYS TOO SERIOUSLY. HE IS ABSURDLY TWISTED AND CANNOT BE TRUSTED. FURTHERMORE, IT'S JUST A JOKE.
****WARNING****
DO NOT TAKE ANYTHING THIS GUY SAYS TOO SERIOUSLY. HE IS ABSURDLY TWISTED AND CANNOT BE TRUSTED. FURTHERMORE, IT'S JUST A JOKE.
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I don't take it seriously when a customer cusses me out in Spanish, but then again that's because I don't understand what's being said...(hint hint)
[this is where the rest of us will notice the witty inference that's being made and laugh uncontrollably while you scratch your head and deal with your skin blemishes]
[this is where the rest of us will notice the witty inference that's being made and laugh uncontrollably while you scratch your head and deal with your skin blemishes]
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ya also the way you don't take anything a moron (not mentioning any names cough: resdeskslave cough🙂 seriously.
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Now I'm going to go out on a limb and assume you just attempted to call me a moron. Unfornately I can't be sure because I'm not fluent in broken English. If you don't mind I'd appreciate it if you'd hire a translator, or at least pick up a second grade grammar book, before you make another futile attempt at conversation. I'm sorry if the words are too big for you, I just wanted to keep you busy for a good hour or so.
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And in related news:
Pope Polish! Also Dead!
Bears Sh!t in Woods!
Jello Makes a Lousy Doorstop!
Film at eleven!
😁
Pope Polish! Also Dead!
Bears Sh!t in Woods!
Jello Makes a Lousy Doorstop!
Film at eleven!
😁
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UNLESS you have SunCom's new TRUTH IN WIRELESS plan. That is right...the $39 plan costs $39.00. The Unlimited calling UnPlan Truth in wirless cost $69.00. Each additional line is $20.00...there are NO more costs....
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The coverage is only in NC, SC, and a smidgen of GA. They're selection is moderately appealing.
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It is unlimited anywhere in NC/SC; the tricities of VA/TN and the Eastern part of GA...anywhere else in the USA is $.10/min with no roaming or longdistance anywhere/anytime. A very good deal for people who do not travel for a living.
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http://www.suncom.com/order_terms.html »
"You are responsible for paying all charges to your account, including but not limited to airtime, access, subscription, features, data usage, roaming, long distance, and directory and operator assistance charges, the price of Phones and accessories, shipping/handling fees and any taxes or surcharges imposed on you or on us as a result of your use of the Service or the purchase of goods."
Every wireless carrier charges taxes... It's federal regulation.
"You are responsible for paying all charges to your account, including but not limited to airtime, access, subscription, features, data usage, roaming, long distance, and directory and operator assistance charges, the price of Phones and accessories, shipping/handling fees and any taxes or surcharges imposed on you or on us as a result of your use of the Service or the purchase of goods."
Every wireless carrier charges taxes... It's federal regulation.
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is it possible that the taxes are actually included as part of the 39.00 charge?? although that wouldn't really work as taxes fluctuate from year to year, just throwing ideas out here
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You guys have been working for companies that don't "get it" so long you refuse to believe that a company finallt "gets it".
Some of you are also too lazy to go to www.suncom.com and see that I speak the truth.
$39.00 dollar plan costs..surprise....$39.00
NO ADDITIONAL CHARGES.
Some of you are also too lazy to go to www.suncom.com and see that I speak the truth.
$39.00 dollar plan costs..surprise....$39.00
NO ADDITIONAL CHARGES.
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I actually DID go to the site and reviewed it for myself, the rate plans do exist and all additional charges are included in the plans, thanks for the vote of confidence in reps. Some of us do look things up to find more info for our job while we're not even there. And I can definately say that I am NOT LAZY, nor are alot of other reps, some just don't care and unfortunately those are the ones that cutomers talk to their friends about. I take pride in my job, even if I don't like the way we're forced to do it, and will do what I can for ANY customer and if it means I get fired so be it, but I do my job well. Just like i'm sure you do, I don't bad mouth you or your company, try returning the favour.
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I did go to suncom.com... In fact I did one better and called them... Which I suggest you do... They charge taxes.
Oh, and for a final point... You're an idiot.
Oh, and for a final point... You're an idiot.
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Let me see if I get this right.
You called SunCom and the person who talked to you told you that the Truth in Wirless UnPlan cost 69.00 plus taxes and fees? And the Truth in Wireless 1000 both cost $39.00 plus taxes and fees?
The idiot is the person you talked to ..or the person who put all the wax in your ears.
Now..once agasin...what fax # would you like me to send a copy of the customers bill to?
You called SunCom and the person who talked to you told you that the Truth in Wirless UnPlan cost 69.00 plus taxes and fees? And the Truth in Wireless 1000 both cost $39.00 plus taxes and fees?
The idiot is the person you talked to ..or the person who put all the wax in your ears.
Now..once agasin...what fax # would you like me to send a copy of the customers bill to?
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https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
Suncom says that they charge taxes. I'm done arguing with you. The company itself states they charge taxes but obviously they are wrong... right?
Suncom says that they charge taxes. I'm done arguing with you. The company itself states they charge taxes but obviously they are wrong... right?
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No..."they" are not wrong. But the person you talked to either did not understand your question or you did not understand thier answer.
I have a name... Jerry I work at store 1072 in Wilmington. I KNOW what I am talking about. I sold 52 of these plans last month. Our store sold over 170. Now if we don't know what we are doing I guess there is going to be one hell of a lawsuit when those customers get their bills?
Again...where did you want the invoice copy sent to?
I have a name... Jerry I work at store 1072 in Wilmington. I KNOW what I am talking about. I sold 52 of these plans last month. Our store sold over 170. Now if we don't know what we are doing I guess there is going to be one hell of a lawsuit when those customers get their bills?
Again...where did you want the invoice copy sent to?
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I don't know, I had a look at a test invoice in the help section of http://www.suncom.com/help/bill_help.shtml
and I saw a section clearly showing taxes. It is showing a grand total of $56.20 though.
and I saw a section clearly showing taxes. It is showing a grand total of $56.20 though.
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That is from one of the old plans...the websire has not been udated to reflect the new Truth in Wireless contracts.
All I need is a fax # and I will send you a REAL invoice; not a sample.
All I need is a fax # and I will send you a REAL invoice; not a sample.
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why dont people understand that you pay tax on EVERYTHING!!!!!!!!!!!!!!! its not hidden charges... its common sence...
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Taxes are required by law to be collected on these service.
It sounds to me like the rateplan is discounted so that the $39 includes the taxes and other fees.
It sounds to me like the rateplan is discounted so that the $39 includes the taxes and other fees.
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repCB said:...
People, this is BIG news for anyone who pays for wireless service! This has been going on for who knows how long, but the general public must know! If you are a wireless customer and you are reading this, please spread the word immediately:
YOU ARE CHARGED TAXES ON YOUR BILL, IN ADDITION TO WIRELESS SERVICE CHARGES
Thats right folks, if you sign up for a 39.99 rate plan, you dont actually pay 39.99. Thanks to sneaky little hidden charges like "911 Service Fee" "State Municipal Telecommunications Tax" and the infamous "Federal Excise Tax" and "Federal Universal Service Charge" you may be paying up to $12.50 more a month, skyrocketing your bill to 52.49 or more a month!
I
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Digital Pimp said:
Verizon Wireless prints out a "Pro-rate" sheet when we activate you, so you know what taxes and fees are included with your rate plan...Another reason Verizon is best in Customer service....
The Cingular Service Summary gives the same info, but it doesnt help if the customer doesnt read it or pay attention to the rep explaining it.
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repCB said:Digital Pimp said:
Verizon Wireless prints out a "Pro-rate" sheet when we activate you, so you know what taxes and fees are included with your rate plan...Another reason Verizon is best in Customer service....
The Cingular Service Summary gives the same info, but it doesnt help if the customer doesnt read it or pay attention to the rep explaining it.
That goes with any customer...so true...we do try to point out the taxes at the counter to each customer though.
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Every carrier tries to advise customer's of everything... But it's impossible to cover every possible scenario...
That's when I say... "Sir, i'm sorry when you got you service w/ cingular you were not advised the Pope could die any day now. I assure the merger w/ ATTWS had nothing to do with the Pope's health. No sir, I will not issue credit for you 'pain & suffering'. Yes sir, we value all our customers"
That's when I say... "Sir, i'm sorry when you got you service w/ cingular you were not advised the Pope could die any day now. I assure the merger w/ ATTWS had nothing to do with the Pope's health. No sir, I will not issue credit for you 'pain & suffering'. Yes sir, we value all our customers"
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speck said:
I assure the merger w/ ATTWS had nothing to do with the Pope's health.
It didn't? But he was alive before the merger...I think that should let me out of my contract.
Speedywalk
"It ain't broke, it just needs duct tape!"
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whats up with all these people migrating from AT&T and then calling Cingular expected $100.00 credits just because there phone says "no service" when all they had to do was power cycle??
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not ALL store reps are contiencious like that, for some it's more about the sale, most custs complain that they weren't advised of this or that when they went to the store, although it was more "convenient" for them to do so
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Ever wonder what exactly those charges under "Taxes, Fees and Surcharges" on your cell phone bill actually are? Because this charge can amount to 10% or more of your cell phone bill, it's important to try to understand exactly what your are getting charged for. Since cell phone taxes, fees and surcharges vary by cellular service provider and by state, it's hard to get an actual number on these charges. You can, however, use our tax rates and definitions below as your tax and surcharge guide to estimate your taxes and fees.
Cell Phone Taxes
Sales Tax - Sales tax rates will apply for every state that charges for a sales tax. These charges can be levied against recurring monthly charges, local usage, toll usage, or roaming usage. If your st...
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Cell Phone Taxes
Sales Tax - Sales tax rates will apply for every state that charges for a sales tax. These charges can be levied against recurring monthly charges, local usage, toll usage, or roaming usage. If your st...
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