Customer Service Rep - Please Help *Return Question*
I purchased the Instinct and I must admit it's a very nice phone. It really didn't cut it for the work I do. I'm outside all the time and had a really hard time seeing my screen. Yes, I know - go in the shade - which I did all the time - lol.
Anyway I returned it to the store and purchased the Treo 800 WHICH I love too, but I really wanted the Blackberry Curve. The rep at our local store told me I'd have to purchase the Blackberry Plan to go with it. I didn't want to pay the extra $$.
Anyway I was online last night and the Sprint site says that if you have the unlimited plan $99.99 you can get the blackberry service - Is this correct - am I reading this right.
If yes, If I paid full price for the Treo 800 - can I return for...
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Anyway I returned it to the store and purchased the Treo 800 WHICH I love too, but I really wanted the Blackberry Curve. The rep at our local store told me I'd have to purchase the Blackberry Plan to go with it. I didn't want to pay the extra $$.
Anyway I was online last night and the Sprint site says that if you have the unlimited plan $99.99 you can get the blackberry service - Is this correct - am I reading this right.
If yes, If I paid full price for the Treo 800 - can I return for...
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As long as you are within 30 days of your original purchase of the instinct, yes.
And any of the Everything plans support Blackberrry now.
Everything 450 $69.99
Everything 900 $89.99
Simply Everything $99.99
or
1500 talk/message/data share $129.99 /2 lines
3000 talk/message/data share $169.99 /2 lines
And any of the Everything plans support Blackberrry now.
Everything 450 $69.99
Everything 900 $89.99
Simply Everything $99.99
or
1500 talk/message/data share $129.99 /2 lines
3000 talk/message/data share $169.99 /2 lines
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Drake - Thank you! So it's 30 days from the Instinct purchase date? Remember, I returned the Instinct for the Treo 800. I paid full price for the phone at the Sprint store.
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Some reps in the store are anal, and some are awesome. Usually they only allow one exchange, but if they're in a good mood, and you complain about the phone a lot to them, they will do a second exchange and it be final. One time, I exchanged phones 6 times at Verizon and they only allow one!
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if you returned the instinct, why did you pay full price for the treo??
i'm assuming the instinct was a discounted upgrade, so since you returned it, you should have gotten the discount on the treo
i'm assuming the instinct was a discounted upgrade, so since you returned it, you should have gotten the discount on the treo
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