Sprint CEO: iDEN Network to Be Shuttered
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Thank you, Sprint!
As a Customer Care and Premier representative, I can say that the iDEN network alone has been the cause of more problems and complaints than any other type of issue (even billing).
This will save both customers and employees a lot of hassle, and will bring improvement to Sprint's overall scores now that they will be judged based on the far superior (compared to iDEN) CDMA network.
Good move, Sprint.
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Great move on Sprint's behalf. Easier for reps to help customers. 😁
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Not looking forward to the short term fallout though...whenever that happens...
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