Cingular To Charge Non-GSM Subscribers
FYI
This decree is not being implemented nationwide immeadiatly. It will be started in the southeast. Customers will be warned one month prior to the charge being added. They all have the option of upgrading with new contracts and new plans. The vast majority of these customers are on old plans that either have 800 minutes with unlimited nights and weekends and mobile to mobile for twenty or thirty dollars (former At&t plans) or thirty dollar or less "no roaming" plans with Cingular. It's been said before: these customers are costing Cingular dearly. Losing 8 percent of of the customer base will pay off better financially for cingular than to keep these people until February 2008. It sucks for these people, but this is bussiness. If you...
(continues)
(continues)
...
RX240 said:
If you can't evolve in today's society then you either need to get out of the way or get run over. Sorry.
I think Hitler said something similar back during WWII.
...
RX240 said:
If you can't evolve in today's society then you either need to get out of the way or get run over. Sorry.
It's OK, I agree with this statement 100%, being in Front line COR, I couldn't agree more. Time to cut the TDMA and 9.95 corporate plan losses.
If you can't evolve in today's society then you either need to get out of the way or get run over. Sorry.
It's OK, I agree with this statement 100%, being in Front line COR, I couldn't agree more. Time to cut the TDMA and 9.95 corporate plan losses.
...
I agree. There's no use supporting old technology simply because they don't want to change.
Change is inevitable.
-Cars replaced horse & buggys
-DVD's are replacing VHS
-HD DVD's are replacing DVD's
-CD's are replacing tapes. In turn Tapes replaced records which replaced 8 tracks.
-Color TV replaced black and white
-HDTV's are replacing analog TV's
-Flat screen Comp monitors are replacing the big monitors.
-e-mail pretty much replaced "regular" mail.
You people have to look at this from BOTH points. Not just from the customer perspective.
There's no use keeping around old stuff if there's new and better to be put out there, that's going to make money. Nobody is in business to lose money or just break even. How would you pay ...
(continues)
Change is inevitable.
-Cars replaced horse & buggys
-DVD's are replacing VHS
-HD DVD's are replacing DVD's
-CD's are replacing tapes. In turn Tapes replaced records which replaced 8 tracks.
-Color TV replaced black and white
-HDTV's are replacing analog TV's
-Flat screen Comp monitors are replacing the big monitors.
-e-mail pretty much replaced "regular" mail.
You people have to look at this from BOTH points. Not just from the customer perspective.
There's no use keeping around old stuff if there's new and better to be put out there, that's going to make money. Nobody is in business to lose money or just break even. How would you pay ...
(continues)
...
Does cingular like being involved with lawsuits??? bc i smell another one around the corner 🤣
...
gjh1978 said:
RX240 said:
If you can't evolve in today's society then you either need to get out of the way or get run over. Sorry.
It's OK, I agree with this statement 100%, being in Front line COR, I couldn't agree more. Time to cut the TDMA and 9.95 corporate plan losses.
Except those "losses" involve human beings. Great stuff. 🙄
...
Much, I hear what you're saying, and I agree that these people are human beings like you and I are.
The 'losses' involve a group of customers who are costing Cingular money. It's nothing personal to these people. It's a business! If a local mom and pop grocery store is losing money because they're overstaffed, it wouldn't make sense for them to hold onto everyone for sentimental reasons. Business is business, no matter how big or how small.
If you want to keep using an old technology, that's alright; $5 bucks a month. You are not being thrown out of your home, and no one is being thrown in jail. Customers not switching is costly to the company. If $5 a month is getting you really upset, then keeping your old phone isn't THAT impor...
(continues)
The 'losses' involve a group of customers who are costing Cingular money. It's nothing personal to these people. It's a business! If a local mom and pop grocery store is losing money because they're overstaffed, it wouldn't make sense for them to hold onto everyone for sentimental reasons. Business is business, no matter how big or how small.
If you want to keep using an old technology, that's alright; $5 bucks a month. You are not being thrown out of your home, and no one is being thrown in jail. Customers not switching is costly to the company. If $5 a month is getting you really upset, then keeping your old phone isn't THAT impor...
(continues)
...
JRav815 said:
If you want to keep using an old technology, that's alright; $5 bucks a month.
Sure. $5 bucks a month. We've decided to just charge you this amount out of thin air. Feel free to react as you please.
...
1) Maybe the rest of us should be sick and tired of subsidizing these poor souls you're so valiantly defending who are using antique phones. WTF am I talking about, you ask? Cingular is losing money supporting these accounts... hey guess what, that money has to come from somewhere. It's coming from the rest of us - which means that we're paying to maintain a network that we don't even use. How is that fair?
Cingular should be raising their rates by $5 per month until they reach break even on maintaining that network. Fair, my ass. There's no reason that *I* should be paying to subsidize *your* phone bill.
2) ANY corporation's responsibility is to its shareholders, not to its customers. Since Cingular is losing money maint...
(continues)
Cingular should be raising their rates by $5 per month until they reach break even on maintaining that network. Fair, my ass. There's no reason that *I* should be paying to subsidize *your* phone bill.
2) ANY corporation's responsibility is to its shareholders, not to its customers. Since Cingular is losing money maint...
(continues)
...
Roadkill said:
hey guess what, that money has to come from somewhere. It's coming from the rest of us - which means that we're paying to maintain a network that we don't even use. How is that fair?
2) ANY corporation's responsibility is to its shareholders, not to its customers.
Sure the money comes from somewhere. Or WILL be coming from somewhere. The subscribers.
And you're right. Corporations should have NO responsibility to their customers. I mean, it's only the customers who put the shareholders in Ferraris. But I digress.
...
Which still doesn't explain why I should be paying to maintain a network that I don't use.
Care to respond to that? How is that fair? Why shouldn't the people who are actually using the network be the ones who pay for it?
Care to respond to that? How is that fair? Why shouldn't the people who are actually using the network be the ones who pay for it?
...
Re: FYI
by Roadkill Yesterday, 4:29 PM
Which still doesn't explain why I should be paying to maintain a network that I don't use.
Care to respond to that? How is that fair? Why shouldn't the people who are actually using the network be the ones who pay for it?
Right on.
Point...Set...Match....Bottom line is this isn't going away, if you want to keep Cingular and avoid the 5 dollar charge, upgrade to GSM...Or you are free to go to another carrier. The real problem here is that the majority of carriers do not offer anything lower than around 40 dollars a month...and these people do not want to have to take the responsibility of remembering to buy a prepaid card once every 90 days.
by Roadkill Yesterday, 4:29 PM
Which still doesn't explain why I should be paying to maintain a network that I don't use.
Care to respond to that? How is that fair? Why shouldn't the people who are actually using the network be the ones who pay for it?
Right on.
Point...Set...Match....Bottom line is this isn't going away, if you want to keep Cingular and avoid the 5 dollar charge, upgrade to GSM...Or you are free to go to another carrier. The real problem here is that the majority of carriers do not offer anything lower than around 40 dollars a month...and these people do not want to have to take the responsibility of remembering to buy a prepaid card once every 90 days.
...
Roadkill said:
Which still doesn't explain why I should be paying to maintain a network that I don't use.
Care to respond to that? How is that fair? Why shouldn't the people who are actually using the network be the ones who pay for it?
Oh, I'll respond, and my response is this: These customers are ALREADY paying for the network, and Cingular's just upped the ante $5 bucks per month.
Imagine if your wireless bill just increased $5 bucks per month will nilly.
...
muchdrama said:
Imagine if your wireless bill just increased $5 bucks per month will nilly.
😳 . $5 a month! How can anybody live now that their service has gone up by $5 a month!! Nobody will be able to afford rent or food anymore. Soon we will have dead people in the streets and terrorists in all the bathrooms...
there is no good way for this to be done. If not for the fact that they were inevitably going to be cut off anyway, it wouldn't be ok. But these customers need to either change or leave, and not just because of cingular. If you want to blame someone, blame the FCC or whoever mandated the shutdown of analog networks. Cingular is just trying to help the transition to shutting down this p...
(continues)
...
theyellowdart said:muchdrama said:
Imagine if your wireless bill just increased $5 bucks per month will nilly.
😳 . $5 a month! How can anybody live now that their service has gone up by $5 a month!! Nobody will be able to afford rent or food anymore. Soon we will have dead people in the streets and terrorists in all the bathrooms...
Oh, that's the way you think? Fine. Your mortgage just went up $500 dollars per month as well. Without your consent. Happy living.
...
Guess what genius, that happens all the time. Your mortgage payment is adjusted every 6 months to compensate for changes in your current escrow balance.
If the cost of maintaining your mortgage account goes up, so does your payment.
Sort of like when the cost of maintaining an antique TDMA network goes up, the price of a cell phone plan that uses that network goes up too.
If the cost of maintaining your mortgage account goes up, so does your payment.
Sort of like when the cost of maintaining an antique TDMA network goes up, the price of a cell phone plan that uses that network goes up too.
...
"Guess what genius, that happens all the time. Your mortgage payment is adjusted every 6 months to compensate for changes in your current escrow balance.
If the cost of maintaining your mortgage account goes up, so does your payment.
Sort of like when the cost of maintaining an antique TDMA network goes up, the price of a cell phone plan that uses that network goes up too."
I think roadkill has the last and final word in this over killed debate! Right on!
If the cost of maintaining your mortgage account goes up, so does your payment.
Sort of like when the cost of maintaining an antique TDMA network goes up, the price of a cell phone plan that uses that network goes up too."
I think roadkill has the last and final word in this over killed debate! Right on!
...
SkillciaX said:
I think roadkill has the last and final word in this over killed debate! Right on!
And I'd guess by the number of posts since then that you're dead wrong. Again.
...
Roadkill said:
Guess what genius, that happens all the time. Your mortgage payment is adjusted every 6 months to compensate for changes in your current escrow balance.
If the cost of maintaining your mortgage account goes up, so does your payment.
Sort of like when the cost of maintaining an antique TDMA network goes up, the price of a cell phone plan that uses that network goes up too.
Or so Cingular SAYS the price goes up. Riiiiiiiight. Wow. I believe everything you say, mister. Pfft.
...
Roadkill said:
That's good. Luckily I don't believe anything you say.
Yeah, you leave it to Cingular to breast feed you.
...
Again, you got nothing.
No point, no facts... nothing but hot air and insults.
Keep flapping big boy.
No point, no facts... nothing but hot air and insults.
Keep flapping big boy.
...
Roadkill said:
Again, you got nothing.
No point, no facts... nothing but hot air and insults.
Keep flapping big boy.
Here's my flap...from the beginning...AGAIN: I think it's wrong of Cingular to charge more for a service already agreed upon. That's it. Think of it what you will.
...
Bzzt, wrong again!
They're not paying for the network. There are too few of them left using it to support it.
Guess what? A cell phone isn't a constitutionally guaranteed right. Don't like the price change? CANCEL!
I don't like the fact that gas prices just went up again, either. Tell you what, how about you start subsidizing my gas for me so that my price can stay unreasonably low?
They're not paying for the network. There are too few of them left using it to support it.
Guess what? A cell phone isn't a constitutionally guaranteed right. Don't like the price change? CANCEL!
I don't like the fact that gas prices just went up again, either. Tell you what, how about you start subsidizing my gas for me so that my price can stay unreasonably low?
...
Roadkill said:
Bzzt, wrong again!
They're not paying for the network. There are too few of them left using it to support it.
Guess what? A cell phone isn't a constitutionally guaranteed right. Don't like the price change? CANCEL!
I don't like the fact that gas prices just went up again, either. Tell you what, how about you start subsidizing my gas for me so that my price can stay unreasonably low?
Bzzt! Let me guess. You weren't charged this increase were you? Argument adjourned.
Go subsidize yourself.
...
Roadkill said:
Bzzt, wrong again!
They're not paying for the network. There are too few of them left using it to support it.
Guess what? A cell phone isn't a constitutionally guaranteed right. Don't like the price change? CANCEL!
I don't like the fact that gas prices just went up again, either. Tell you what, how about you start subsidizing my gas for me so that my price can stay unreasonably low?
muchdrama said:
Bzzt! Let me guess. You weren't charged this increase were you? Argument adjourned.
Go subsidize yourself.
Non-sequitur.
What, you got nothing?
...
Roadkill said:Roadkill said:
Bzzt, wrong again!
They're not paying for the network. There are too few of them left using it to support it.
Guess what? A cell phone isn't a constitutionally guaranteed right. Don't like the price change? CANCEL!
I don't like the fact that gas prices just went up again, either. Tell you what, how about you start subsidizing my gas for me so that my price can stay unreasonably low?
muchdrama said:
Bzzt! Let me guess. You weren't charged this increase were you? Argument adjourned.
Go subsidize yourself.
Non-sequitur.
What, you got nothing?
OooOOoo. Big words. Me no likee the big words.
Go jump off a br...
(continues)
...
cause arbitrarily "isn't" a big word? 🤨 🙄
I can't count how many times I've seen you say that! 🙄 🤣
I can't count how many times I've seen you say that! 🙄 🤣
...
SkillciaX said:
cause arbitrarily "isn't" a big word? 🤨 🙄
I can't count how many times I've seen you say that! 🙄 🤣
Because it pertains to what I've been talking about. You do know what pertains means, right?
...
Roadkill said:
After you.
Go ahead, be a leader for once.
Hey, I've said my piece. You were the one that started with the non sequitur stuff.
...
Because that's what your doing. You make no valid point and your rude. You act like we're children with your sarcasm, which is HIGHLY not needed here.
By treating us like children, you're acting like a child yourself. Go take your "opinions" and your "sarcasm" somewhere else if you cannot behave and have a valid discussion here.
By treating us like children, you're acting like a child yourself. Go take your "opinions" and your "sarcasm" somewhere else if you cannot behave and have a valid discussion here.
...
SkillciaX said:
Because that's what your doing. You make no valid point and your rude.
Sarcasm's fun. It entertains me to no end. And I can't say what I've been saying any other way: Cingular should have found another way to treat these customers. Long standing customers no less.
But I digress, as you simply don't care WHAT happens to them.
...
I do care what happens to them. But they don't have a choice now do they? While that may not be fair, just saying that the charge is unjust is not doing anything for the customer.
They can upgrade, or switch companys. Those are the choices they have, and I'll do my best to work with those choices with the customers. I'm not going to sit down with them and talk about how the charge may be unjust because it isn't solving anything.
They can upgrade, or switch companys. Those are the choices they have, and I'll do my best to work with those choices with the customers. I'm not going to sit down with them and talk about how the charge may be unjust because it isn't solving anything.
...
SkillciaX said:
I do care what happens to them. But they don't have a choice now do they? While that may not be fair, just saying that the charge is unjust is not doing anything for the customer.
They can upgrade, or switch companys. Those are the choices they have, and I'll do my best to work with those choices with the customers. I'm not going to sit down with them and talk about how the charge may be unjust because it isn't solving anything.
That's quite the corporate line you're straddling.
...
SkillciaX said:
Well you're not giving the customer and option, you're just whining.
I'm not the customer service rep...YOU ARE.
There are NUMEROUS ways around charging customers more...pick one.
...
muchdrama said:RX240 said:
If you can't evolve in today's society then you either need to get out of the way or get run over. Sorry.
I think Hitler said something similar back during WWII.
🤣 🤣 🤣 🤣
...
As an associate for an authorized dealer of Suncom, I see why some of the customers are sticking to analog or TDMA in the great state oc NC. Most of the customers that I converse with live in rural areas where there are no GSM towers to speak off. Thus, US Cellular, Alltel and Verizon rule with their option of analog in these areas. So, Cingy and Suncom must somehow obtain rights to put up more towers to provide GSM service for these customers.
Mainly, the customers in question are the old AT&T customers. I have seen plans as low as $19.99 for 220 regional minutes with free night and weekens plus mobile-to-mobile with Cingy AND Suncom customers. With Suncom, the lowest now is $39.99 for regional 500 with nights and weekends and mobi...
(continues)
Mainly, the customers in question are the old AT&T customers. I have seen plans as low as $19.99 for 220 regional minutes with free night and weekens plus mobile-to-mobile with Cingy AND Suncom customers. With Suncom, the lowest now is $39.99 for regional 500 with nights and weekends and mobi...
(continues)
...
Optimus31 said:...
As an associate for an authorized dealer of Suncom, I see why some of the customers are sticking to analog or TDMA in the great state oc NC. Most of the customers that I converse with live in rural areas where there are no GSM towers to speak off. Thus, US Cellular, Alltel and Verizon rule with their option of analog in these areas. So, Cingy and Suncom must somehow obtain rights to put up more towers to provide GSM service for these customers.
Mainly, the customers in question are the old AT&T customers. I have seen plans as low as $19.99 for 220 regional minutes with free night and weekens plus mobile-to-mobile with Cingy AND Suncom customers. With Suncom, the lowest now is $39.99 for regional 5
(continues)
...
This forum is closed.
