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Verizon Announces VX8100 Music Upgrade

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VERIZON EXECS = WRONG AGAIN!

compuweb

Sep 6, 2005, 11:40 AM
The Verizon execs who approved the crippling of the LG-VX8100 were clearly wrong. Once again their greed driven interests of paying their techs to cripple features so they can later down the road over-charge their customers for features that should be part of the package have once again cost their beloved corporation lots of money by reversing their decision and paying their techs more money to undo what they've undone by now DE-CRIPPLING the MP3 feature that was initially available on the LG VX8100.

These are more than likely the same execs that short change their reps when their reps score large potentially million dollar corporate contracts with no additional commissions for the Verizon rep, and who have continually taken the large co...
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VR6Yetta

Sep 6, 2005, 11:58 AM
that sounds like a lot of the phone companies.
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gadgetguy2

Sep 6, 2005, 12:02 PM
Ok, I'm a little confused here, help me out:

If the phone does NOT have an MP3 player, what's the use of putting mp3s on a card if there is no way of playing them?
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tropicalhaven

Sep 6, 2005, 12:06 PM
The phone was designed to play MP3s, but the MP3 player was disabled. VZW is now allowing customers to bring the phone in and have the MP3 player re-enabled.
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gadgetguy2

Sep 6, 2005, 12:08 PM
AH!, GOTCHA, thanks...now I see

thanks.
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gunny

Sep 6, 2005, 12:51 PM
compuweb said:
The Verizon execs who approved the crippling of the LG-VX8100 were clearly wrong. Once again their greed driven interests of paying their techs to cripple features so they can later down the road over-charge their customers for features that should be part of the package have once again cost their beloved corporation lots of money by reversing their decision and paying their techs more money to undo what they've undone by now DE-CRIPPLING the MP3 feature that was initially available on the LG VX8100.

These are more than likely the same execs that short change their reps when their reps score large potentially million dollar corporate contracts with no additional commissions for the Verizon rep, and who
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compuweb

Sep 6, 2005, 2:09 PM
Not personal here, all business. I happen to know a Verizon store owner who has a BIG deal with a large corporation in the works, and Verizon either wants to take the account away from her, or give her the general $$ for each and every connection, which is no where near what the potential business would be worth. Verizon can make seven figures from this business if they lose their greed. Instead, the Verizon execs want to play hard ball with this rep and are unwilling to work a deal, and the Verizon rep will simply take her account elsewhere since the accounts love the rep and not the Verizon execs.

I'm just a corporate T-Mobile subscriber who was thinking of switching my business to Verizon because I liked the LG-VX8100 until Verizon ...
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gunny

Sep 6, 2005, 2:37 PM
compuweb said:
Not personal here, all business. I happen to know a Verizon store owner who has a BIG deal with a large corporation in the works, and Verizon either wants to take the account away from her, or give her the general $$ for each and every connection, which is no where near what the potential business would be worth. Verizon can make seven figures from this business if they lose their greed. Instead, the Verizon execs want to play hard ball with this rep and are unwilling to work a deal, and the Verizon rep will simply take her account elsewhere since the accounts love the rep and not the Verizon execs.

I'm just a corporate T-Mobile subscriber who was thinking of switching my business to Verizon because I
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terrag

Sep 6, 2005, 10:19 PM
😛

Obviously Compuweb doesn't know what he is talking about. All Verizon Wireless stores are corporately owned. So if he knows a Verizon Store owner, he is talking about a dealer. The dealers set their own compensation policies for their employees.
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patientzero

Sep 6, 2005, 10:46 PM
Well the only dealers that VZW has that I know of are owned by ******** ***** Inc... I have been offered a job there about 5 times and I never took the job. Something just seemed off about getting no hourly pay, salary, or benifits (you don't even get the real emp phone plan). They only pay commisions but that makes you 1099 for tax reasons (and it is taxed as a bonus=40% tax a the least 😢 ). It did not seem like a good setup to me... But I would like to say that I some friends that work as dealers and that makes them happy. In MHO working directly for the company that you belive in is the best way to go.

PS I did not want to put the companies name.
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mrdeth

Sep 6, 2005, 1:15 PM
not having Verizon service because I am in oklahoma...I can only say if the phone has a feature that works from the manufacturer and the service provider that sells the phone manipulates the settings so a certain feature does not work that should be ILLEGAL if it is already not...

Shame Verizon, my Nokia 6620 from AT&T Wireless had an mp3 player and they did not disable it...now I see why your stock in the consumers eye is falling like Mike Tyson in the ring...
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DarkStar

Sep 6, 2005, 3:37 PM
That is funny you mention AT&T seeing as they were so bad they had to be sold to some other half rate company. lol. what a loser.
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jinx7676

Sep 6, 2005, 4:39 PM
DarkStar said:
That is funny you mention AT&T seeing as they were so bad they had to be sold to some other half rate company. lol. what a loser.


uh, he didn't mention the business practices of ATTW, he mentioned the fact that they did not CRIPPLE any phones they sold, nor does Cingular or T-Mobile (not sure about the others, but i think Sprint/Nextel cripplesto a point as well.) Verizon is the WORST when it comes to disabling the feautres that manufacturers put into their phones. All because they are afraid of losing money to people making their own ringtones. come on! This move is CLEARLY in response to the iTunes phone that Cingular will be carrying in a day or two. Only, Cingular won't make their custo...
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DarkStar

Sep 6, 2005, 6:41 PM
Still #1? In who's rating system? Yours? Who's got the ego now.
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mrdeth

Sep 6, 2005, 8:39 PM
they have the most number of suscribers 🙄
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biggamike

Sep 6, 2005, 10:17 PM
They have the most subcribers due to the merger only. Every quarter since the merger, Verizon has added more customers and is steadily closing the gap.
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timslo

Sep 7, 2005, 11:52 AM
I think it's common knowledge that Cingular is #1 in subscribers. That number has not dropped and continues to increase. Our numbers have increased due to data features, which is only my opinion. Now EV-Do may be fast, possibly faster than EDGE, but the way Verizon continues to do business will cause them to lose customers faster than we can sign them up. 🤣
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DarkStar

Oct 18, 2005, 4:27 PM
Really then why does Verizon get more customers every quarter than Cingular? 🤣
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terrag

Sep 6, 2005, 10:24 PM
Cingular is just cooking up something to stay viable as a carrier. Let's face facts here. We all know who has the best network. Verizon! Hands down. We all know who is gaining on Cingular. Verizon. Look at the numbers. They have the lowest churn. Period. They are adding more customers than Cingular. Period.

Let's face facts. They are running a business. They are trying to make money. Yes it would be nice if computer manufacturers didn't underclock their processors. It is a business.

😛
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jinx7676

Sep 6, 2005, 11:09 PM
terrag said:
Cingular is just cooking up something to stay viable as a carrier. Let's face facts here. We all know who has the best network. Verizon! Hands down. We all know who is gaining on Cingular. Verizon. Look at the numbers. They have the lowest churn. Period. They are adding more customers than Cingular. Period.


cooking something up? i am so dumbfounded by this comment i don't know what to say. and to add the words "to stay viable as a carrier"? i mean...uh...yeah...the only thing i can think of is that you were referring to T-mobile. if not, then you have serious mental issues.

Fact: Cingular's churn is dropping
Fact: Verizon's "most reliable network" claim is based on their own in...
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terrag

Sep 7, 2005, 8:05 AM
I don't know where you are getting your facts, but numbers don't lie. Cingulars churn was twice that of Verizon's. Verizon added the highest amount of customers last quarter than any other company in the history of wireless. Second, plenty of third parties have stated this claim about Verizon. Not only that, but there are independent companies who test every companies network. Verizon comes out best.
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jinx7676

Sep 7, 2005, 9:28 AM
terrag said:
I don't know where you are getting your facts, but numbers don't lie. Cingulars churn was twice that of Verizon's.


i didnt say cingular's churn was better, i said it drppoed last quarter
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jimkrell

Sep 7, 2005, 11:43 AM
Cingular's churn has dropped steadily each quarter since the merger. And Cingular DID beat VZ in Q4, 2004 in net adds.

Bottom line: Cingular's performance since the merger has surpassed analysts' expectations, and they are ahead of where most people thought they'd be.

Verizon is no longer the "dominant" player, but has a real, strong competitor who will continue to build on recent success....
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xring

Sep 8, 2005, 5:15 PM
One thing to remember these carriers ( I’m not in the business ) are the number one sales people for the handsets. The 8100 was one of 2 phones I was considering for my daughter. You know the type “Teenager always listening to music” I didn’t want her to need to carry a phone and an Mp3 player. The Verizon reps said the 8100 was the one to get. Of course the good people on phone scoop had the real truth. I went back to the Verizon store and asked them to show me the way to install Mp3s in an 8100 and no one knew how but suggested I get it anyway ( 15 day return if I wasn’t satisfied.) I Am In A Tech service industry and the first thing we do when we get a new product in is play with it till we understand how to run it. ( specially if it’...
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timslo

Sep 7, 2005, 11:55 AM
Please provide links to your information. I would to confirm these facts for myself and would like to use your resources versus what I may find.
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trevor83

Sep 8, 2005, 1:40 PM
jinx7676 said:
DarkStar said:And as far as Cingular being half-rate, you better check your ego at the door. last i checked Cingular is still the #1 carrier, and despite the fools who claimed that it would only last for 1 quarter after the merger, its been almost a year and still #1...



Interesting fact in Wireless Times magazine, July 2005. J.D. Power & Associates 2005 Wireless Customer Care Performance Study. Cingular ranks second to last(beating only Sprint) and is below the industry average. Those two companies are the only two majors below the industry average unless you average Sprint and Nextel together. Then that drags Nextel down there too.
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Celling_it

Sep 7, 2005, 8:38 AM
What are you talking about GREED? The software upgrade to add the mp3 player is free and is already installed on any of the phones that are sold now. Giving something for free is not greedy, at least not that last time I checked.

As far as corporate accounts stores, whether direct or indirect are not permitted to handle anything over fifty lines. That is why the company has b2b sales reps, to handle the large accts.
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staiano

Sep 7, 2005, 8:44 AM
This is a [great] step in the right direction but disabling it in the first place had to do with greed.

They took something away from how the phones was developed by the manufacturer in order to make customers use their system ONLY. That equals greedy.
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compuweb

Sep 7, 2005, 10:17 AM
Celling_it said:
What are you talking about GREED? The software upgrade to add the mp3 player is free and is already installed on any of the phones that are sold now. Giving something for free is not greedy, at least not that last time I checked.

As far as corporate accounts stores, whether direct or indirect are not permitted to handle anything over fifty lines. That is why the company has b2b sales reps, to handle the large accts.

The phone originally supported MP3 play and Bluetooth file transferring, Verizon invested in tech time to "cripple" these features, then Verizon "de-crippled" the MP3 play ability as this news report that we are discussing had addressed. They did this because they were o...
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Celling_it

Sep 7, 2005, 10:45 AM
Still not sure where the greed comes in as far as the mp3 player?? They do not have a service where you have to pay to listen to music instead of doing it for free. So where was this decision driven by greed?

As far as the blue tooth, it is all about copy right law. If you a buy a copy right protect ringtone from get it now and bluetooth it to all of your friends, now they got it for free and you are all breaking copy right law. Jusy wait until some record company execs start to pursue the illegal use of songs as ringtones. You bought the CD to listen to on a CD player, not to rip the song and install it on your phone. If you wanted to do that you should have bought the ringtone of the song.

This is America, one of the great th...
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beejmann

Sep 7, 2005, 11:12 AM
With Cingular, ringtones obtained from the MEdia Mall are copyright protected. You cannot transfer the ringtones after they have been downloaded to your phone, even if you have bluetooth, IR, etc. This is America, too bad Verizon is not fully owned by an American company. Damn Red Coats.
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Celling_it

Sep 7, 2005, 11:27 AM
OK so why does everyone slam VZW for not allowing file transfer. It sounds like Cingy does not allow it either.
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staiano

Sep 7, 2005, 2:24 PM
I'll slam cingular for it too. I don't hate on verizon because they are verizon. I hate on greedy companies...and some of the things verizon does make they seem greedy to me. They are not alone there though.

For me I like being able to take music I already own and transferring to my cell phone. I currently own a SE W800i and do it via bluetooth.
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compuweb

Sep 7, 2005, 11:31 AM
Celling-it, the smaller commission would mean that this person would be giving up nearly a quarter million dollars. You are correct about the capitalism side and I have no problem with it, and therefore, in the name of capitalism and fairness and integrity she's doing the right thing in directing her million dollar client to a company with better foresight, in this case that would be Cingular. You should not judge whom you do not know. I suppose it's not as much to do with greed as it has to do with stupidity when it comes to Verizon flip flopping on the MP3/VX8100 player issue. However, in their attempt to increase revenue, they actually lose money when paying their techies to pull double duty, first crippling, then de-crippling. It ju...
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trevor83

Sep 8, 2005, 2:01 PM
The techs in store don't cripple the phones. They come from the warehouses that way. The software is loaded either in manufacturing or at the distribution points, not at the retail levels. Only software revisions/upgrades are done at store level. And the techs don't get paid any extra to program or reprogram a phone. They plug it in, push a few buttons and let it go while they do something else.
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trevor83

Sep 8, 2005, 1:54 PM
compuweb said:The phone originally supported MP3 play and Bluetooth file transferring, Verizon invested in tech time to "cripple" these features, then Verizon "de-crippled" the MP3 play ability as this news report that we are discussing had addressed. They did this because they were obviously wrong thinking. Their strategy for more revenue streams to increase revenue by taking more money from their customers may have cost them marketshare in the long run, and I dare say that this was motivated by "greed". Verizon execs looked great in the boardroom when they had a monopoly on things, but in the wake of Cable internet/phones, and cell phone markets they need to actually have a little more foresite on things. They actual
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compuweb

Sep 11, 2005, 5:00 PM
trevor83 said:Your accusations are unfounded. The Motorola E815 defeats you. It was released before the LG8100 and it was not MP3-crippled.

Hmmmm, so that's why Verizon paid out the nose for all the VX8100 returns for E815 phones that were not crippled. Maybe in addition to being in the wake of Cingular's Itunes launch it was the dissatisfied customer who doesn't go on Phonescoop to learn of all the tricks that found out that those MP3 player hard-keys on the outside of the VX8100 didn't work. In reply to your other quote regarding in-store techs, I would remind you that I never specified "in-store techs". I specified that Verizon execs authorized the crippling of certain MP3 and BT functions so that the...
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trevor83

Sep 8, 2005, 2:06 PM
compuweb said:
Hey, Rollover is a good idea and it works for Cingulars marketing people, but Verizon is too greedy, and perhaps ignorant, to offer such a deal to its customers.



I missed that comment. Rollover only came up as an attraction because Cingular was getting killed by Verizon. Not because they were being a benevolent entity. Sprint did a similar thing with 7pm nights and weekends. They're both hooks to cover up the real issues with why they not growing or not attractive to customers(whether you consider it the network or customer care). Now that Cingular has people addicted to Rollover they can't get rid of it. If they do a lot of people won't have any other incentive to stay there. Un...
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danielson

Sep 9, 2005, 10:12 PM
that's true. and now that they have 6 pm night you can tell they're really struggling. they're always at the bottom of every consumer study whether it be overal customer satisfaction or customer service. Cingular was struggling just like every other company, to get rid of rollover would probably put them in the trenches forever.
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