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TracFone Comes Straight on StraightTalk Throttling

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Sep 30, 2013, 5:11 PM

Official Word For Throttle

Now that there is an official word on throttling, I hope they address how many customers have been throttled at 1GB, 1.5GB and 2GB and those customers who have been throttled not only for the remainder of the month, but for as long as they had service.

TracFone brands have a history of terrible customer service toward people who go over the allotted high speed data by telling them it will reset, they have to pay again, once they go over it never resets, etc...
If you're paying $60 or lower a month for unlimited everything on a prepaid service, you really can't expect the best customer service in the world.

That said, yes, their stuff should work as they advertise it...

Sep 30, 2013, 6:18 PM

Then it's

not really "Unlimited" now is it. The Federal Government should go after their advertising department just like they are going after T-mobile's over the ad wording of their Jump program. 👿
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