AT&T Confirms Device Upgrade Fee Rising to $36
AT&T is prepared to double its device upgrade fee from $18 to $36. This fee is generally paid when customers choose to purchase new equipment and add it to their plan. In a statement sent to media today, AT&T said, "Wireless devices today are more sophisticated than ever before. And because of that, the costs associated with upgrading to a new device have increased and is reflected in our new upgrade fee. This fee isn't unique to AT&T and this is the first time we're changing it in nearly 10 years." The change goes into effect starting Sunday, February 12.
Verizon Confirms Pending $20 Upgrade Fee
Mar 31, 2016
Verizon Wireless today confirmed to Phonescoop that it plans to charge customers $20 to upgrade to new devices beginning April 4. The fee will apply to customers who buy handsets with installment plans, or buy phones at full price.
Sprint Brings Back Two-Year Contracts - With A Catch
Feb 26, 2016
Sprint has reversed its position on contracts and starting today began offering them again as an option to customers purchasing new equipment. Sprint customers can pay full price for phones, lease them, break payments up over time, or sign a two-year contract to purchase phones at subsidized prices.
Sprint Intros 'iPhone Forever' Promo
Aug 17, 2015
Sprint has kicked off a new program that lets customers upgrade to "the latest" iPhone at any time. Starting today, new or upgrade-eligible customers can lease a 16GB iPhone 6 for $22 per month.
Verizon Wireless Debuts New My Verizon App and Plan
Jul 6, 2016
Verizon Wireless today announced major changes to its service plans and how customers manage them. The new Verizon Plan goes hand-in-hand with a completely new My Verizon app for mobile devices.
Samsung 'Adjusts' Note7 Production; Verizon Halts Exchanges
Oct 10, 2016
Samsung today stopped short of saying it has halted production of the Galaxy Note7 and instead said it is making changes for safety reasons. "We are temporarily adjusting the Galaxy Note7 production schedule in order to take further steps to ensure quality and safety matters," said the company in a statement provided to Android Central.
Upgrade fee? at&t is GSM...
I can see carriers who do not use GSM charging a fee because you actually have to call/go online to upgrade or change handsets. With GSM the subscriber has all the control.
It is charged when they offer to sell you a phone for $100 as an incentive to sign another 2-year contract, but wish they had talked you into paying $118. It would be criminal fraud to actually say they are char...
What? You thought they were just going to forget about hav...
What it really proves...
There is absolutely no honest and legitimate reason to have an "upgrade fee", except to make up for the fact that they lied about how much they were willing to sell the phone for.
WHAT Costs Will Be Increased?
Wireless devices today are more sophisticated than ever before. And because of that, the costs associated with upgrading to a new device have increased and is reflected in our new upgrade fee.
Exactly what "costs have increased?" They switch your account from one SIM to another. How is this any more difficult with a more sophisticated phone? 🙄
call customer service
If you've been eating at McDonald's for 10-15 years, should they give you a free Big Mac? No, tehy shouldn't.
If you've been shopping at Walmart for the past 20 years, should they give you a...
The new "How Dare You Deny Our Power" Fee
Apparently no one understands what it actually means.
So, if Att swallowed Tmob.... customers throughout the US would only have two choices?
I can understand 'decreased competition' but duopoly is just wrong and used ...
Wow - At&t truly cares about their customers.
Wow - At&t truly cares about their customers.
I hear this line from half the people on phonescoop about whatever carrier they have a problem with at the time.
The truth is that AT&T, Verizon, Spri...
It's not trolling if you are giving your two cents on a Topic of interest.....
As I understand it, ATT gives Tmob spectrum and some roaming rights discounts.
As to the higher ups keeping their salaries, it's more about stock holders.
Even though ATT wasn't using the spectrum, ...
Let the trolling begin
However, you bashing any other carrier for any reason is something entirely different.
The only trolling I see here is your original post.
Giving even more reason to...
..."Jumping ship" when the current contract is over, where I can go to another carrier (taking my number with me of course), get a NEW phone for a FAR better deal than with an upgrade, and depending on the ca