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Sprint: We Don't Throttle Smartphone Users

Jan 6, 2012, 1:46 PM by Eric M. Zeman

Sprint today issued a statement seeking to clarify statements made on Thursday by CEO Dan Hesse regarding mobile broadband use. Sprint insisted that it does not throttle the data speeds of its post-paid smartphone users when they are using its network. It explained, "Sprint does have terms and conditions which prohibit certain types of data use that may impair other customers' usage or harm or interfere with Sprint's network. Sprint CEO Dan Hesse was referring to Sprint’s right to terminate service of data abusers who violate Sprint’s terms and conditions. Customers who abuse our network by violating the terms and conditions will be contacted by Sprint in an effort to have the customer change their usage to comply with their subscriber agreement. Customers who do not change their usage and remain in violation of the terms and conditions may be subject to actions reserved by Sprint, including but not limited to termination. Consistent with our advertising, engaging in such uses will not result in throttling for customers on unlimited data-included plans for phones."

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This forum is closed.

metakong

Jan 6, 2012, 2:56 PM

We Won't Throttle, We'll Just Terminate

Is it me and my Verizon bias, or did Sprint basically say that they will "merely" terminate the contract of anyone using unlimited data to the fullest? Is this not MORE severe than throttling or limiting usage? Would you rather be limited on your unlimited plan or removed from it completely?

edzero

I dont think its even as clear as you make it sound. Its extremely vague.

...

T Bone

Rooting your phone and using it is a mobile hotspot or to tether, without paying for the privelege....

But the difference between Sprint and other carriers is that if other carriers catch you doing this, they add a tethering and/or mobile hotspot p...
(continues)

...

Daniel4Sprint

ID AGREE WITH PERSON WHO STATED THE ABOVE FACT ON IF YOUR USING PHONE AS A HOTSPOT.
THERE IS A MONTHLY CHARGE FOR TURNING YOUR PHONE INTO A HOTSPOT AND EVEN WITH THAT FEATURE, THERE IS A LIMIT TO THAT.

USERS REALLY DONT GO OVER 2GBS A MONTH, SO ID...
(continues)

phonetekmek

Sprint has sent out letters to users who are tethering and specifically torrenting. They send a cease and desist letter, then a termination of services letter. The customer is released from their contract with no penalty, and will have a date by which...
(continues)

famoussasjohn

Jan 6, 2012, 2:17 PM

lolwut?

So non-smartphones are the ones getting throttled? The phones that don't have any type of feature that would warrant such usage and reason to throttle. Oh okay Dan..

jmoita2

Just Broke:

"Four Sprint execs out in reorganization"

I guess they are getting fired over there...

Daniel4Sprint

no, that is not what i said lol.
only way sprint would throttle any data usage is if your using your phone as a hotspot without having the hotspot feature added on to your phone through sprint customer care which is 29.99 a month.

so if your using...
(continues)

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