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T-Mobile Defends Staffing Reductions, FCC Restarts Clock

Article Comments  19  

Aug 27, 2011, 7:29 AM   by Eric M. Zeman

T-Mobile USA's parent company Deutsche Telekom was forced to defend recent job cuts after a report blamed them on the upcoming acquisition by AT&T. T-Mobile USA has reduced the staffing levels at its call centers by 2,600 people in recent months. "We have not carried out any measures to cut jobs ahead of the planned T-Mobile USA sale to AT&T," a Deutsche Telekom spokesman said to Reuters. "In the past 12 months the workforce has been reduced by 2,000 but that is in line with normal fluctuations." T-Mobile USA employs about 36,000 people. The acquisition is still under federal review. The Federal Communications Commission recently "restarted the clock" on the review, claiming that it now has sufficient levels of information from AT&T regarding the company's plans to acquire T-Mobile. The informal 180 day review period was suspended in July when the FCC asked AT&T to provide it with more details.

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marufio

Aug 27, 2011, 8:48 PM

FCC will review layoffs

Sounds like the FCC will take into consideration the recent mass layoffs at Tmobile. Tmobile is winding down its business why invest when it wants to get bought out.
I want you to go back to the article, or the linked article and tell everyone where you saw the word LAYOFF. You saying mass layoffs is a "not smart" comment. I am not sure your experience in call centers, but typically they have very high turnover. ...
(continues)
...
kvlt

Aug 29, 2011, 12:34 PM

dats y Tmobo gonna go bankrupped!!!!

THEY DON TREAT THEIR CUSRTTOMERS O R EMPLOYEES OR NE1 RITE DATS Y THEY R GONNA GO BANKRUPT!!!
"THEY DON TREAT THEIR CUSRTTOMERS O R EMPLOYEES OR NE1 RITE DATS Y THEY R GONNA GO BANKRUPT!!!"

Or it could be the illiterate fools they hire as the reason DEY BE GON BANKRUPPED!
wuhukf

Aug 27, 2011, 10:07 AM

LIES!

Oh, T-Mobile...

How far you have fallen.
They weren't all that great from the get go. They have cheap plans, that's about it.
Lol, they're a corporation just like AT&T. They wanna make money. That's always been the case. Sorry, you've been a victim of clever marketing and pricing schemes.
Thos of you who work in call centers know the rate at which we lose people. It's just that kind of industry. To lose that many over all their centers is normal.

They're jut not replacing them at the rate they're losing, them. 🙄
cyclekid58

Aug 27, 2011, 9:21 AM

AT&T Service

AT&T Service is getting worse, signal levels have sunk, dropped calls and messages saying to try your call later are coming more prevailent, T-mobile is making a bad mistake, should upgrade their network and stay independant.
would you decline 39 billion?
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Jellz

Aug 27, 2011, 11:04 AM

Last I checked...

We're in a recession. Lots of people are laying off jobs. x.x
If people actually tried to make sense of stuff then no one would have a reason to whine and complain.
 
 
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