AT&T Hit with Class Action Lawsuit Over Phantom Data
Article Comments 27
May 20, 2011, 7:30 AM by Eric M. Zeman
A class action lawsuit has been filed against AT&T, claiming the company "systematically overstates" data charges on iPhone and iPad data plans. Lawyers hired an outside computer firm (spending $80,000) to test how the iPhone and iPad consume data, and then compared the consumption to what AT&T bills. They found that AT&T consistently charges 7% to 14% more per transaction than what the iPhone/iPad actually consumes. The lawyers likened it to a rigged gas pump. AT&T called the law suit "without merit" and said that the customers involved don't understand how data charges work. It pointed out that applications often consume data or perform updates in the background, and even at night when people believe their phones aren't being used. While the amount of the overcharges added to customer bills is typically small, the lawyers contend that when multiplied by 20 million iPhone and iPad users AT&T is bilking its customers and making millions of dollars. Damages weren't specified by the claimants.
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I suspect because of this, that we will hear more about studies for the other platforms, but until then, I feel they should've remained quiet until a full scope is concluded.
This reeks of typical ambulance chaser legal practices.
get some better lawyers!
not everybody on 200mb 15$ plan!
some have unlimited data at 30$!
some on 2gb 25$ data plan, and I rarely go over 2gb a month!
Even if true
They are going to have to do a lot better than that, like coming up with coming up some proof that other platforms are affected as well, to be able to pin this on at&t.
AT&T is the one making the claim that t...
I have an iPhone
I think the outcome of this is that to own a smartphone, instead of a slide lock you have to pass an IQ test to open it.
And I've got stuff like push notifications set up for my email, it checks it every 15 minutes. I work for AT&T customer care and had a guy call in saying he used no data on his phone, I walked him through setting
None of this matters
Phantom of the Opera
The inventors of tiered data