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AT&T Bundles Insurance and Support In Protection Pack

Article Comments  42  

Mar 31, 2011, 8:49 AM   by Eric M. Zeman

AT&T today announced a new option for those looking to insure or otherwise protect their mobile devices. The new AT&T Mobile Protection Pack merges a number of separate services in one offering that costs $9.99 per month. The Protection Pack includes mobile insurance (against loss, theft, accidental damage, liquid damage, or mechanical and electrical failure); live and web-based device and services support; and Mobile Locate, which can be used to track, recover, or secure lost or missing handsets. The services are still available for purchase separately, but the bundled price presents a cost savings to customers. AT&T said Protection Pack is available to "several" of its devices, but didn't name them.


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Mar 31, 2011, 9:01 AM


Not the Iphone
Probably not. The Iphone has a lot of rules attatched to it that are unique to the Iphone.
Of course not the iPhone. Asurion excluded it from the insurance coverage.
It's a shame ☹️ for iphone users


Mar 31, 2011, 5:32 PM

$ / Lazy AT&T?

Is this AT&T's way of making more $ or offloading their tech support, and saying sorry u need to add the 9.99 tech support pack to help u learn how to do that with your device...

http://mobileprotectionpack.att.com/enhanced-support ... »
Because god forbid someone should learn to use their handset via the instruction booklet.

This now offers online support, so the people that pop up and chat with you can do all of it now too instead of sitting there suggesting you call in to tech s...

Mar 31, 2011, 1:07 PM

TMOBILE offers

the same thing for 5.99 lol 😳
Actually, it doesn't. You're thinking of the Premium Handset Protection which is the same thing as Asurion's AT&T service, which is $4.99/mo.

This covers the GPS enabled tracking (FamilyMap) that allows you to potentially recover lost or stolen han...
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