Home › News ›

Motorola Acknowledges Atrix 4G Voice Issues

Mar 24, 2011, 8:50 AM by Eric M. Zeman
updated Mar 24, 2011, 6:13 PM

Responding to user complaints about voice quality degradation on the Atrix 4G smartphone, Motorola has acknowledged the issue and says the company is looking into the cause of the problem. It is asking for customers experiencing the problem to fill out a questionnaire in order to gain more insight into the issue. Motorola will provide more information once a fix/update is available. Motorola issued a statement regarding this issue this evening. "Motorola Mobility is aware of a very small number of ATRIX 4G users who have reported low audio issues when placing voice calls. Motorola ATRIX 4G is designed and tested to meet our high standards for audio quality. As part of our longstanding commitment to delivering high quality products that our customers love, we believe in reacting even when identified issues impact only a handful of users. Motorola is evaluating further optimization of audio levels in a future maintenance release. Any consumer who experiences this issue should contact a Motorola customer support center."

Engadget »

Related

Review: Motorola Atrix 4G

Phone Scoop goes in-depth with the Motorola Atrix 4G, a dual-core Android smartphone that can transform into a netbook replacement with the laptop dock accessory.

Hands-On: Motorola Atrix 4G

We go hands-on with "the world's most powerful smartphone," the Motorola Atrix 4G. The Atrix 4G packs killer hardware specs and Motorola's Motoblur interface on top of Android 2.2.

Motorola Says When Some Devices Getting Android 4.0

May 18, 2012
Motorola has provided an update to its support forum pages, outlining when some devices can expect to see the Android 4.0 Ice Cream Sandwich update. The RAZR and RAZR MAXX should see Android 4.0 during the second quarter, while the Atrix 2, Atrix 4G, Droid 4, and Bionic should see ICS during the third quarter.

AT&T Updates List of Phones Slated for Android 4.0

Mar 22, 2012
AT&T today published a list of devices that it plans to update to Android 4.0 Ice Cream Sandwich in the coming months. The devices include the LG Nitro; the Motorola Atrix and Atrix 4G; the Pantech Burst and Element; and the Samsung Captivate Glide, Galaxy Note, Galaxy S II, Galaxy S II Skyrocket, and Galaxy Tab 8.9.

AT&T Says All 2011 Android Phones to Receive Gingerbread

Jul 25, 2011
AT&T today announced that all of the Android handsets it has released in 2011 will receive the Android 2.3 Gingerbread system update. The Motorola Atrix 4G will receive Gingerbread starting today, and the HTC Inspire 4G will have access to Gingerbread in the coming weeks.

Motorola Atrix 4G

4" display 540 x 960 pixels
dual-core Nvidia Tegra 2 AP20H processor 1 GB RAM
1,930 mAh battery
Memory Card Slot, Headphone Jack (3.5mm), Fingerprint Reader

more news about:

Comments

This forum is closed.

This forum is closed.

bobc74

Mar 24, 2011, 9:15 AM

Really?

You mean the "it's a phone, no it's a laptop, no it's a phone" has voice issues? Then I guess it's really NOT a phone afterall. HAHAHA.

dgrave2929

Well put, I was thinking along the lines of you mean that another Motorola product that is ****, doesnt have good call quality. They should have given up with the Razr.. Lol, to be honest I will NEVER carry a motorola product as long as I am in this i...
(continues)

...

island-guy

Mar 24, 2011, 1:47 PM

Nothing wrong with my phone....?u

I actually find the phone sounds good, by At&t standards that is, on H+ network. I think the network is problematic because it's noticabley worse Edge. And BTW, thanks for crippling my phone to hobble on the new 4G network.

Page 1 of 1