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Consumer Cellular Brings Captions to the Hearing Impaired

Article Comments  1  

Nov 8, 2010, 9:42 AM   by Eric M. Zeman   @zeman_e

Consumer Cellular today announced that it will offer customers who are deaf or have impaired hearing a new service that will translate phone calls into text that appears on their phone's display. The service is launching on the Nokia E5, which is M3/T3 hearing aid-compatible and comes with a 2.4-inch display and full QWERTY keyboard. According to Consumer Cellular, when customers place a call, the Nokia E5 automatically connects to Hamilton Relay Service. A live operator will type in real time what the other person says. The text is then pushed to the E5's display, where the hearing-impaired user can read it.




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Nov 9, 2010, 3:16 PM

Improper term "Hearing Impaired"

Hearing Impaired

Please be advised that the term, “hearing impaired” is unacceptable. Here is the explanation:

The term "Hearing Impaired" is a technically accurate term much preferred by hearing people, largely because they view it as politically correct. In the mainstream society, to boldly state one's disability (e.g., deaf, blind, etc.) is somewhat rude and impolite. To their way of thinking, it is far better to soften the harsh reality by using the word "impaired" along with "visual", "hearing", and so on. "hearing-impaired" is a well-meaning word that is much-resented by deaf and hard of hearing people.

While it's true that their hearing is not perfect, that doesn't make them impaired as people. Most would prefer t...
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