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T-Mobile USA Battles with Short Code Companies

Article Comments  25  

Sep 18, 2010, 8:42 AM   by Eric M. Zeman   @zeman_e

A mobile marketing company called EZ Text has filed a lawsuit against T-Mobile USA, alleging that it has begun blocking EZ Text's short code service. According to EZ Text, the reason T-Mobile is blocking its texts is because one of EZ Text's customers helps people find medical marijuana dispensaries in the state of California. "The fact is T-Mobile ... put my business in jeopardy without any warning, without any justification, and without any appeal," said Shane Neman, EZ's CEO. "It's like the Wild West out there. You don't know what the rules are." Neman says that by blocking its text messages, T-Mobile has put EZ Text at a disadvantage when compared to its competitors. In a separate, unrelated case, T-Mobile has also riled the short code-based search service ChaCha. ChaCha allows users to send search queries in via text message, which are answered by real experts and then returned via text message. ChaCha alleges that T-Mobile plans to charge $0.0025 for each text message aggregators send over its network beginning Oct. 1. ChaCha notes that about 12% of its traffic transits T-Mobile's network, adding up to about 125 million messages per year. "T-Mobile is a carrier that doesn't understand the realities of content businesses including Facebook, Twitter, ESPN and ChaCha," complained ChaCha CEO Scott Jones. If the planned text charges are implemented by T-Mobile, it would cost ChaCha approximately $50,000 per month.

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Sep 18, 2010, 5:29 PM


Isn't it illegal to traffic drugs via telecommunition devices within the United States? I believe there are FEDERAL LAWS that expressly prohibit the use of any telecommunications device for the purposes of conducting illegal activities. Going to court would be like a drug dealer suing because they can't get the word out on where to get dope. Yeah, yo hona I gottsta get tha woid out or I ain't makin no money.
I bet you are right. And since it IS legal in CA, but nearly no where else, messages can be used to alert people across state lines, where it is NOT legal... hmm, you are very very important thinker my friend. Very much so indeed.

Sep 19, 2010, 11:40 AM

Decietful practices, robbing the public, ban them ALL


Every time I see a commercial advertising "1 billion free ring tones, just text such and such to this number" I can't wait to get a stack of pissed off customers yelling at me for the extra $50.00 is charges on their bills the next week.

T-Mobile has every right to ban these fraudulent companies from their network. Period.
I'm all for them banning the PremiumSMS shady companies, but there are companies like ChaCha that actually have a valid reason for existing that shouldn't be blocked out.
I'm all about banning the "premium" 3rd party, off-portal subcription services. NOBODY that signs up for them actually knows/wants to sign up. Cha Cha and other PPU ones are alright in my book, since they advertise the charge, and you are only billed ...

Sep 18, 2010, 2:11 PM


125 million messages divided by 12 months times one fourth of a penny is around 26 thousand. Who came up with double that, as the article reports?
For each querie, ChaCha sends two messages in response: one message to acknowledge the question was received and that they're researching the answer, and another message with the actual answer.

Perhaps that is how it's calculated?
sumbitch musta been high.

Sep 19, 2010, 9:07 AM

Faq em all

Block all the Short Codes
Don't use your phone to find Cannabis (that s*** can be tracked, may as well ask a cop if you can barrow his drug sniffing German Heard to find your lost stash)
As far as cha-cha there is this thing called google, get a data plan on your phone and check it out
These short codes are obnoxious. Stop agreeing to these $9.99 subscriptions on your parents bill for games games that blow, ring tones that won't play all that loud and are not the "part" of the song that you wanted .
Johnny Blaze

Sep 19, 2010, 6:03 AM

Its called......

"Greed" my friends...welcome to the real world ๐Ÿ˜›

http://en.wikipedia.org/wiki/Greed » ๐Ÿ™„

Sep 18, 2010, 10:19 AM


everyone whine whine whine... tmobile didnt do any harm to ez text by blocking them... and they have the right as stated in every contract to terminate or block any services they deem harmful or illegal... which technically dispencaries are federrally illegal just legal in that state... so tmobile doesnt have to approve ur service...

as far as chacha goes... suck it up its 25% of a penny... if their network is being bombarded by u they have the right to charge u what they deem it so either work out an agreement like other companies or pay ur dues point blank period... id rather u pay for ur text than to have my bill raised to help support u using the network

all in all i hope tmo fights u all and im sure they will win...
SMS does not bombard networks at all. In fact, when a network is too congested to place a voice call (like NYC numbers experienced during 9-11-01), SMS will go through fine. Tmo needs no extra capacity to keep up with this demand, thus they have no ...
I agree. This is so funny of T-Mobile. LOL. STONERS ARE WEIRDOES!!!!
flip mode

Sep 18, 2010, 7:16 PM



Sep 18, 2010, 12:04 PM

Rumor vs Speculation

Hmmmmmm ๐Ÿ™„
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