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Comcast Intros Text-For-Account-Info Service

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Sep 8, 2010, 10:17 AM by Eric M. Zeman
updated Sep 8, 2010, 10:21 AM

Comcast today announced the launch of COMCAST4U, a new sms short code service that Comcast customers can use to access account and other information for free. Once customers register their account and mobile number, they can issue commands via short code to Comcast to obtain information such as what's on TV now, what that night's primetime lineup looks like, sports schedules and scores, account balance, cancel service calls, and report service outages. The service will automatically send alerts for appointment reminders, payment confirmations, service information, and account due/past due reminders. The service is launching first in Philadelphia and the surrounding suburbs, as well as portions of New Jersey and northern Delaware. Comcast will begin rolling out the service to other markets over time, and expects to offer it to all customers by the close of the first half of 2011. The service works with most wireless network operators, and can be turned on/off at any time.

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