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AT&T Asks Customers to Give Up Paper Bills

Article Comments  30  

Mar 17, 2010, 9:23 AM   by Eric M. Zeman   @phonescooper

AT&T is challenging all its customers — including wireless, wireline and U-Verse subscribers — to eliminate their paper bills and switch to online billing. AT&T said it will plant a tree for each customer who chooses to go paperless, and will plant up to one million trees. AT&T says that if a million customers make this move, it will help save 400,000 pounds of paper, avoid 6 million pounds of greenhouse gases, and prevent 4 million gallons of wastewater from discharging into lakes, streams, and rivers in a year. Customers will be able to choose from several areas across the U.S. needing reforestation in which to have their tree planted. There is no cost to the consumer to switch to paperless billing.

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Mar 18, 2010, 4:31 PM

This has NOTHING to do with saving the earth...

...and EVERYTHING to do with cutting costs.

Keep your paper bills people, don't buy into this false "Green" Movement. If you have zero use for a paper bill then setup paperless billing, otherwise keep it.

Your not a better or worse person for choosing one or the other. Your not helping Mother Earth by choosing paperless, so get your head outta your crotch and stop smelling your own farts.
Simple put, you are an idiot. Stop posting hateful, slandering comments when you have NO idea what you're talking about.

You got that right!
Cellular Phone

Mar 18, 2010, 10:40 PM

Done. I gave up my paper bills...

AT&T no longer sends me a paper bill, I got my last paper bill in the mail this week. I gave up paper billing...along with AT&T, so they will never send me another bill again!

And yes, for the record, I DID set up paperless billing with my new carrier.

Mar 17, 2010, 9:55 AM

just say NO!!!

do other a favor since this is a recession!
keep you paper bills!
you saving ATT employees that print the bills,
and you saving ATT employees that putting the bills in envelops!
and you also save your mailman job!
Lol, what century are you living in?? Do you think thereis a person that clicks "print" then stuffs the bill into an envelope? Get real son! That ish is automated to the max. Paper mail is an archaic idea for 95% of uses and it is a waste of resources...
i agree with netboy...but yea it is a pretty automated system for the most part sans the mailman. SUPPORT YOUR LOCAL U.S.P.S!!! 😎
Not just no, HELL NO!By me giving up my paper bill, I feel that I am directly contribuing to their profitability as this is a cost that they will not have anymore.  What do I get out of this deal - Better service?  No.  Fewer d...

Mar 18, 2010, 12:04 PM

Paper Myth

Most of the paper we use today comes from trees specifically planted to create paper. The environmental impact of "saving" trees is somewhat irrelevant they way they make it seem.

Mar 17, 2010, 10:21 PM

Charge $10 a month for people stuck in the 19th century

Frankly, it's time to leave behind people who haven't embraced the paperless revolution. Hop to it!
Charge $10 a month for people who have paperless bathrooms too. They think their feces don't stink and have nothing better to do than berate others who do not agree with them. 🙄

Mar 17, 2010, 11:44 AM

Did they say "Give UP"???

They have been asking customers to give up common sense since they were Cingular. 🤣
lol 🤣

Mar 17, 2010, 9:37 AM

Green... but not enough

So I had AT&T U-Verse up until Monday. They asked me to return my equipment to any UPS Store. So I did... and they told me to throw away the remote and power cords. Its cheaper to make new ones than it is to pay to ship them back.

Seems like there's some more work these companies can get done on the green front than just paperless billing.
They also have a lot of work to do with shipping merchandise and equipment. They ship their SIM cards in separate boxes. So a box that could hold probably 2000 sim cards instead ships 10-40 depending on that weeks order. Why not just ship them in the ...
If it really does cost more to ship remotes and power cords back to the warehouse than it does to make new ones, then you probably aren't going to reduce waste by loading up trucks with as much used crap as possible.

Anything that costs more usuall...

Mar 17, 2010, 9:40 AM

If I remember correctly,

T-Mobile tried this last year and was hit with much opposition and then dropped the practice. How is this different?
T-mobile decided to charge all customers who signed up for the E-bill option, the customers outraged about the fee and it was quickly removed. This is different because AT&T isn't charging anyone.

Mar 17, 2010, 9:44 AM

Selfishly, I preferred their other offer

I got alot of emails over the past 6 months from at&t, that if I switched to paperless and setup auto pay with a mastercard then they would give me a $20 credit.

If I used credit cards then I would have done it.
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