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T-Mobile Waives Haiti Calling and Roaming Fees

Article Comments  31  

Jan 14, 2010, 6:12 PM   by Eric M. Zeman

Today T-Mobile announced that it will not charge fees on calls placed to Haiti between January 12 and January 31 in order to support those seeking information on loved ones in the country. T-Mobile also said that it will not charge roaming fees for those customers who are in Haiti. All fees will be waived retroactively and removed from customer bills. T-Mobile has also pledged to donate wireless equipment, such as generators and phones.

source: T-Mobile



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Jan 15, 2010, 2:10 PM

Hey guys, look at us! We did good!

Way to toot your own horn T-Mobile. Congrats! πŸ™„
Yeah, it would have been much better to make it free but not tell anyone! 🀨
Granted that publicity is at least part of why T-Mobile did this, but can a company not do anything nice anymore without everyone assuming the worst - that it's 100% just a cheap publicity stunt? Would it really be better if they did nothing at all? M...
Wow, and I thought I was cynical. Of course T-Mobile told people they did this, how else would their customers know that they could call Haiti for free? Or better yet, head there to help and not get charged! Don't get me wrong, I'm sure that they w...
tlgreene1021 said:
Way to toot your own horn T-Mobile. Congrats! πŸ™„

A company does a nice thing and you b*tch about it?

What are YOU doing for the relief effort? At this point in time, cell service (and ...

Jan 15, 2010, 5:09 PM

Verizon Wireless Advances $2.98 Million In Donations From Its Customers To Red Cross

Verizon Wireless today transmitted $2,987,560 to the American Red Cross, representing dollars pledged by texting customers to the Red Cross relief effort for Haiti. This represents donations made by Verizon Wireless customers for the first two days of the campaign from 12:01 a.m. EST on Wednesday, Jan. 13 through 2 p.m. EST on Friday, Jan. 15.

As the outpouring of support continues from wireless users texting HAITI to 90999, the company said it would continue to advance funds pledged by Verizon Wireless customers and provide dollars to the Red Cross outside normal operation procedures.

Verizon Wireless president and CEO Lowell McAdam said, ΓƒΒ’Γ’β€šΒ¬Γ…β€œPresident Obama and Secretary of State Clinton have challenged the American people to do...
Yeah, so are all the other carriers. T-Mo has the same setup. You text HAITI to the very same number. But good for them, and its nice to see this outpouring of support from people. Makes me feel a little less jaded.
This is great that Verizon is doing this, but I think T-Mo's actions are a lot more generous. What is VZW losing on doing this? Just the interest on the $3 mill. they had sitting in the bank. They are going to recoup most if not all via billing!! Go T...

Jan 14, 2010, 6:37 PM

Way to go T-Mobile

This is a really great move on their part.
Does wireless service even work in Haiti right now?

Jan 15, 2010, 5:08 PM

Verizon Wireless To Open Haiti Relief Connection Center In Miami, Florida,

Verizon Wireless will open a Haiti Relief Connection Center in Miami to help the local Haitian-American community connect with family and friends back in Haiti in the aftermath of the devastating earthquake there. Twenty Motorola DROID smartphones and other technology will be available for free to make wireless voice calls, text messages, check Facebook and Twitter, and access other internet and news sources. Verizon also is currently working to assist with emergency communication services in Haiti to improve relief efforts and communication to and from the country, and within the hard-hi

The service is available and free to anyone trying to reach family and friends in Haiti. South Florida has the largest Haitian-American community in the...

Jan 15, 2010, 3:09 PM


is doing something in Miami as well...only they are paying for it upfront. No retro billing...
BTW> over 1.5 mill already donated to American Red Cross by verizon customers via texting...very nice.

Jan 15, 2010, 8:43 AM

Good job T-mobile

😁 I am so happy they are doing that. That is a good effort on their part in helping people out. I commend them for that. 😳

Jan 15, 2010, 4:02 AM

T-Mobile needs a halo on the T 0=]

πŸ™‚ That is such great news to hear that T-mobile is stepping up and doing what's right in this time of crisis and I will definitely look to see where I can donate money to help. Its great to see how so many different people around the world are helping the people in Haiti. If only that was case with everything else, that is wrong with this world... ☹️

Jan 15, 2010, 1:03 AM

Proud to be a T-Mo subscriber

Way to go T-Mo!

Jan 14, 2010, 6:29 PM

Classy Move

Doing the right thing by people is always the way to go
lets see if any other carriers follow suit

Jan 14, 2010, 9:11 PM

A step in the right direction.....

Great move! Going that extra mile makes a huge world of difference. That will not be taken for granted hopefully. πŸ™‚ 😁
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