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MetroPCS Automates Account Management Features

Article Comments  2  

Jan 26, 2009, 9:33 AM   by Eric M. Zeman

Today MetroPCS introduced a new way for subscribers to manage their accounts. Rather than speaking to a customer service representative, MetroPCS subscribers will be able to access all their account details, including the ability to check an account balance, pay bills, add money to Metro-Connect, switch rate plans and features, and modify myMetro settings automatically. Customers will still dial 611, but that will launch the free myMetro application rather than connect them to a customer service representative. Customers will still have the option of speaking to a person if myMetro isn't able to solve their problems.




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Jan 27, 2009, 10:22 AM


Wow, MetroPCS.... other carries have had this functionality for a long time now.... 🤣 🤣 😁 🤣
Goes to show they're catching up in the services they provide. It's not like they haven't launched features for the first time either. Lookup Screen-IT, no other cell phone company has that.
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