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Sprint Officializes ETF Policy

Article Comments  43  

Oct 31, 2008, 8:30 AM   by Eric M. Zeman

Today Sprint announced the details of its new early termination fee policy. Beginning November 2, all new contracts or renewed contracts will have a $200 ETF that lasts for six months. After that, the ETF will drop by $10 each month the customer stays with the contract so that by the time they are 15 months into a contract, the ETF will be $100. The ETF can drop to as low as $50 before the end of a customer's contract. Service agreements signed prior to November 2 are not eligible for the pro-rated ETF.

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Comments

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This forum is closed.

IamTheGodfather

Nov 1, 2008, 11:07 AM

Really Bad Move by Sprint ( again)

Someone must have hit their head on a rock over at sprint since they are leading the industry in churn, losing millions of customers every quarter...now make it even easier for customers to leave.

Verizon and ATT are laughing themselves all the way to the bank on this one.
The losses are to iDen customers, not CDMA customers.
AT&T and Verizon (especially Verizon) would be stupid to not take Sprint seriously as you who sell other carriers seem to do. Their plans are unbeatable when you consider 7PM nights and the everyt...
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IamTheGodfather said:
Verizon and ATT are laughing themselves all the way to the bank on this one.


This is a conjectured statement that in no way can be validated as having merit. This is a pure assumption by lack o...
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Every other company has prorated ETF...
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LuvBug08

Oct 31, 2008, 9:04 AM

Ok,

Ok, so why were we told not to mention how it is pro-rated? Yet, it is clearly told how it is pro-rated here...
Because Sprint sucks ;)
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Sprint is making moves in the right direction. Sprint gives customer more choices and options than any other carrier. If you want a phone that actual makes good calls and does everything else stick with Sprint. Funny how I pay way less then evrodude f...
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davidg4781

Oct 31, 2008, 1:56 PM

Can't I just renew?

So, let's say I just upgraded 2 lines on my family plan a couple of weeks ago. Can I just renew my contract on November 2nd so I can take advantage of this? Would Sprint actually not let me renew a 2 year contract?
What you would have to do is cancel the upgrade you just did and return the new phones. That is if it's less then 30 days. Then you can go after the 2nd and do it all over again. Sprint only lets you renew at one year and at twenty months.
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just complain enough, they will. Ive done it. It took 3 hours thou.
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FIN

Oct 31, 2008, 10:51 AM

Good Move

I think this is a great move for sprint, and it makes sense, why pay a 200 etf when you only have 6 months left? This makes alot of sense. Thank you sprint. 🙂
 
 
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