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Cricket Leaping On 911 Errors

Article Comments  6  

May 21, 2008, 1:17 PM   by Eric M. Zeman

Users of the Cricket EZ phones have reported problems when making 911 calls. During an emergency call, the caller could hear the 911 operator, but the 911 operators were unable to hear the audio portion of the call even though the line was connected. The operator could only hear the caller if they placed a call to the person directly. Cricket has discontinued the EZ phone, and is offering a software update to existing EZ phones to fix the issue. There are approximately 191,000 EZ phones being used by Cricket customers. Cricket has contacted each twice by SMS, and twice by a direct call.

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Comments

This forum is closed.

This forum is closed.

maokh

May 23, 2008, 4:27 PM

nothing to see here

This kind of thing happens all the time in telco world. 911 service goes out for a subsection of VoIP/cellular/landlane customers on almost a daily basis in some location in the country.

This is why i still have a landline phone. they tend to have the least amount of outages.
T Mobster

May 22, 2008, 2:11 PM

Cricket Cricket....

anyone have a can of raid 🤣
branchc

May 21, 2008, 3:21 PM

I Get It.....

Cricket.....LEAPing..... 🤣
lol@i get it 🤣
...
BLubak1

May 21, 2008, 7:34 PM

Not discontinued

This phone is not discontinued. It is still for sale, just with the updated software.
 
 
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