AT&T Fined More than $10 Million in Florida
Article Comments 34
Mar 3, 2008, 11:16 AM by Eric M. Zeman
AT&T announced a settlement with the Florida Attorney General's office regarding third-party ringtones that were advertised as free, but were billed to end users. AT&T will reimburse customers who were charged for the ringtones. The ringtones were advertised as free fraudulently by third-party providers. After the ringtones were downloaded, users were charged for the cost of the ringtone by AT&T per its agreements with the third-party providers. In addition to the reimbursements, AT&T has to pay the state of Florida $2.5 million and another $500,000 toward consumer education on safe Internet use. It says it has since put protective measures in place to prevent customers from being mis-led about billing. The Florida Attorney General is also investigating other wireless companies to eliminate fraudulent third-party billing practices.
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HOw can this lack of responsibility on the part of a consumer be ATT's fault. Perhaps ATT should not be billing at the whims of a third party. But come on people wake up.
READ THE AGREEMENTS.....NOTHING IS "FREE"
but its just and ex. your right. but do you really always read full agreement??
It's called false advertising. And that's illegal. The State of Florida is just protecting citizens.
Maybe ATT should have a policy like VZW to protect themselves. VZW requires these companies to have a double opt in policy in order to sign up for premium text.
more information left out by the editor...
http://money.cnn.com/2008/02/29/news/companies/att_f ... »
it also says the following, which phonescoop left out of their reporting of the article.
McCollum said it was easier for the state to go after AT&T and pressure it to better police its contracts with third parties than to go after the actual companies selling the ringtones and other content - because there are so many of them.
"As soon as you close one of them down, another one of them is going to pop up," McCollum said.
Honestly, the courts should have thrown this out and forced the state of Florida to go after the 3rd party vendor...
Ban third party billing
Not AT&T's Fault
Moral of this story: Don't get ringers from third party vendors!
This whole lawsuit should have been thrown out... the state of Florida is going after the wr...
And why exactly....