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T-Mobile Details Customer Data Breach

Article Comments  5  

Aug 18, 2021, 9:09 AM   by Rich Brome

T-Mobile today revealed the full extent of the recent theft of sensitive consumer data from its internal systems. The breach affects over 40 million people across three groups: people who applied for credit with the company (whether they became a customer or not), a fraction of its current postpaid customers (7.8 million), and 850,000 prepaid customers under the T-Mobile brand. Metro, Boost, and legacy Sprint customers are not affected. Two different types of data were stolen. For the credit-check and postpaid groups, the stolen data includes names, birth dates, Social Security numbers and driver's license information. It does not include phone numbers, account numbers, PINs, passwords, or financial information. But for prepaid customers, the stolen data includes names, phone numbers, and account PINs. T-Mobile has already reset all affected PINs. While T-Mobile confirmed earlier this week that its systems had been compromised, the company did not confirm that customer data had been successfully stolen until today.

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Aug 18, 2021, 10:22 PM

Too Frequent

Every other month it seems T-Mobile has a breach of data. So what are they doing wrong? Why arent they updating their security in their systems? Why does this seemingly only happen to T-Mobile? Most of all, what recourse do any of us have when a company has repeated the same mistakes in not securing any of our information...2 years of credit monitoring? Thats it? Really? I bet TMobile sold the data and called it a breach themselves. I mean it makes sense that I've had more scam/spam calls and texts since I signed up with them which have only gotten worse when T-Mo announces yet another breach. Its like they're selling our data and claiming its just a breach.
"Every other month it seems T-Mobile has a breach of data."

Umm, no. Data breaches, like the one AT&T is also experiencing currently, happen to all telecoms. T-Mobile is no worse nor better suffering through this than anyone else.

Aug 18, 2021, 10:05 AM

Typically a Competitor

This reeks of corporate espionage. Probably someone working for T-Mobile who leaked the info for a price.
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