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TouchFLO 3D gives you a couple of avenues to take towards your messages. Text and MMS messages are funneled into the messaging application. When you scroll over to the Messaging app, the latest message will be displayed on the screen, along with a list of unread messages. You can swipe up or down through the messages to view them. There's also a button at the top of the screen that lets you launch a new SMS message. The actual screen used to compose messages has not been fancied up by HTC, and is a stark WinMo app. The HTC messaging app does not offer threaded conversations, but the Windows Mobile messaging software does.

The one thing HTC has done here is create its own software SureType keypad. When the keypad first appeared, I saw the numbers with letters on them. I assumed it was a standard T9 keypad layout and started triple tapping away. I felt like an idiot after a few attempts at spelling words when I realized all the letters were in the wrong places. HTC has incorporated a two-letters-per-key SureType keypad into the Touch, so you can type a lot faster. It may not be a QWERTY keyboard, but it is the next best thing.

In the phone's settings, you can also choose to have a full QWERTY keyboard, but the Diamond is so small, it was nearly impossible to hold it and peck out messages accurately. You can also pick the standard numeric keypad layout and use T9.

The email application is robust. The Diamond can sync with Microsoft Exchange servers for business emails, and can also handle pretty much any POP3 and IMAP email you care to throw at it. The TouchFLO 3D inbox is very nice to look at. You have animated letters that appear in envelopes, and you can read the headline and first few lines of text in each of these letters. If you tap the message, it will open up in the Windows Mobile email program.

You can set up a number of email accounts, and each account will be listed separately along the right side of the email inbox so you can change between accounts faster.

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