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Verizon, AT&T Further Scale Back Retail Operations

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Mar 23, 2020, 11:32 AM by Rich Brome

Verizon has announced new hours and policies for its physical locations, while AT&T has announced a new round of temporary store closings. Verizon stores will now be closed on Sundays, and open 11am – 4pm the rest of the week. Verizon is also reducing staff in stores and limiting occupancy so that the number of customers in a store may not exceed the number of employees working at any given time. The company is asking customers to use its web site and app instead of physical stores for any transaction that is not "critical". AT&T announced new closings. The company will only keep open one store within a 20-mile radius in urban and suburban areas, and just over a 30-mile radius in rural areas. AT&T is also limiting the number of customers that can enter a store at the same time.

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