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Verizon Tweaks Activation Fees to Encourage Self-Service Purchases

Article Comments  5  

Apr 22, 2019, 11:34 AM   by Rich Brome   @rbrome

Verizon has repriced its phone activation fees, lowering the cost for online and in-app phone purchases, while raising the fee for in-store and over-the-phone activations. Previously, all new phone activations incurred a $30 fee. Now, the activation fee for online purchases will only be $20, while phone purchases (including upgrades) that require interaction with a Verizon employee will run $40.

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Harmonious

Apr 24, 2019, 10:54 AM

Typical

Of course Verizon would do some %^&* like this. Why wouldn't they? Service these days with ANY company continues to get shi%^& and more shi%^&*%. Over it. That is all.
middlekid3058

Apr 22, 2019, 1:42 PM

No different from banks charging to go into the bank

Alot of Banks are doing this, makes sense, McDonalds will have robots taking your order in 15 years.
15 years? Most fast food joints I've seen have robots (well, touch screens) taking your order today.
McDonald's already has robots taking orders in very few locations.
aeternavi

Apr 23, 2019, 11:12 AM

As an agent, this sucks

Just a way to make sure they they don't have to pay a channel commission. Money grabbing move, as usual.
 
 
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