Apple's iPhone Slowdown Kerfuffle Raises Flags at DOJ, SEC
The U.S. Department of Justice and the Securities and Exchange Commission have launched investigations into Apple's treatment of older iPhones, according to a report. Apple admitted in December that it uses software to reduce the performance of select iPhones in order to compensate for aging lithium-ion batteries. iPhone owners have long complained that their devices slow down over time. Apple contends that it limits performance in order to prevent older iPhones from randomly shutting down as their batteries deliver uneven power under duress. At issue is how Apple communicated this behavior to its users. The company did not disclose that it slowed down older iPhones until last month, despite engaging in the behavior for years. The government agencies likely believe Apple should have been more upfront about the practice. Apple said it will allow those who own older iPhones to score replacement batteries at lower costs ($29 instead of $79). Replacing the battery mitigates the performance issue. Apple did not immediately comment on word of the government agencies' investigations.
Feb 6, 2018
Apple might give some customers a refund. The company is mulling whether or not it should offer cash back to those who paid full price to replace the battery of their older iPhone.
Dec 28, 2017
Apple today said it will significantly drop the cost of replacing iPhone batteries in order to appease customers upset about their device's performance. "We’ve been hearing feedback about the way we handle performance for iPhones with older batteries and how we have communicated that process.
Nov 29, 2017
Samsung researchers believe graphene balls can make significant improvements to lithium ion batteries. The nano coating delivers a number of benefits.
Nov 2, 2018
People who purchased an iPhone 8, iPhone 8 Plus, or iPhone X may see their phone's performance slow down thanks to new software. Apple distributed iOS 12.1 earlier this week and with it new tools for managing battery life and performance.
Dec 20, 2017
Apple today confirmed what owners of older iPhones have long suspected: that new versions of iOS will slow down the performance of older iPhones. The matter has regained significant discussion in recent days due to benchmark scores shared on Reddit that appear to show a correlation between new versions of iOS and reduced performance.