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Nextbit Ends Support for Its Robin Smartphone Today

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Aug 1, 2017, 2:14 PM   by Eric M. Zeman
updated Aug 1, 2017, 4:38 PM

Nextbit today announced via its official Twitter account that it is no longer offering customer support for its sole smartphone, the Robin. "Rebels, effective August 1st 2017, we will be shutting down support for Robin," said the company in its forums. "Although you won’t be able to reach us by phone or chat anymore, any outstanding RMA tickets will be handled via email. Remember, you can still refer to our self-help section here, or get help from other Robin users on Razer Insider. If you purchased your Robin through a third-party reseller, please contact them for any inquiries. Thanks for being a part of Nextbit." Nextbit was the brainchild of Scott Croyle, former designer at HTC. The Robin smartphone was unique in that it offloaded not only photos, videos, and songs, but entire apps in order to free up local storage space. Apps existed in a suspended state and could be fully restored quickly when necessary. The phone went on sale during the second quarter of 2016. Nexbit was purchased by Razer in January 2017. The company said it will continue to provide software and security updates through February 2018.

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