Review: Motorola Moto E4 for Verizon Wireless
Jun 28, 2017, 2:30 PM by Eric M. Zeman
Motorola's entry-level Android handset, the Moto E4, may be small in stature, but it's big on performance. The E4 is an affordable phone that includes a fingerprint reader, a 5-inch screen, and a capable camera. If you're in the market for an everyday device that outguns the competition, the Moto E4 may be your phone. Here is Phone Scoop's in-depth review.
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Is It Your Type?
The Moto E4 from Motorola is an entry-level Android smartphone that offers a few high-end perks, such as a fingerprint reader and HD display. If you need a compact handset on the cheap, the Moto E4 includes a balanced feature set and fine performance at an affordable price.
Motorola's entire line of smartphones has adopted some obvious, over-arching design characteristics. First, there's the over-sized, round camera module. You'll easily spot it on the back of the E4. It is similar to those on the recently announced G5 and Z2 Play. Then there's the indented Motorola "M" logo on the back. Let's not forget the gently rounded top and bottom corners with curved ends.
I think Motorola is playing with a double-edged sword here. Surely a consistent design language has some benefits; you can tell this is a Motorola phone. On the flip side, it strips away individuality and personality. The Moto E4 is lacking in both.
I don't expect entry-level handsets to set the bar for high design, but the E4 is a boring slab that tells you exactly where it stands: near the bottom. Available in black or gold, the E4 is nondescript in most every respect. The front is covered in reflective glass and a single plastic shell wraps around the rest of the phone. The plastic has a matte finish that contrasts with the sparkly glass. I do like the way the side edges flow into the rear panel, which itself is slightly curved from side to side. The curves are friendly to your hand, but the phone's lines are plain. Only the crazy camera module gives the E4 any sort of visual appeal.
The phone is smaller than some other phones I've reviewed lately thanks to its 5-inch screen. It still qualifies as "average" as far as I am concerned, and it's certainly not a gigantic grip killer like the ZTE Blade X Max. Most people will be able to hold and use the Moto E4 comfortably for hours at a time. I'd call it a little chubby at 9.3mm thick, but it's really not bad at all. The weight is nice. The phone fits into pants pockets with no problem.
Motorola may have selected a fine piece of glass to form the phone's face, but the plastic rear shell is old-school in its feel and quality. The shell has a micro-texture that makes it slightly grippy. This texture vanishes along the side edges, which are smoother. Motorola did a good job assembling the phone. The various pieces all appear to fit together well and I didn't see any gaps in the joints.
The Moto E4 has a plain face that looks like dozens of other black-fronted slabs. The glass fills the majority of the front. It is glued into a thin plastic frame. The joint between the glass and plastic frame is tight, but it has a slight lip thanks to the way the plastic is positioned along the edge of the glass. You can sometimes feel this lip and I wish you couldn't. The user-facing LED flash, in the top right corner, is the most obvious element of the E4's face because it contrasts with the black so much (it's less obvious on the gold model). The Moto logo is barely visible at all, painted in between the earpiece and display. The bezels around the display are very thick, a dead giveaway that this is an inexpensive handset.
You'll note the indented fingerprint reader below the display. The button is easy to find and use. By default, it's set only as a fingerprint reader, but you can turn on some navigation features so it behaves more like a home button (see the Moto App). With the features enables, it can serve as a trackpad and allows you to navigate back or access the app switcher when you swipe left or right, respectively. You won't find any other controls below the display because the E4 uses on-screen buttons to interact with the Android user interface. However, if you turn on the fingerprint reader navigation controls on, the on-screen controls go away.
Motorola settled on a fairly typical arrangement of buttons and controls for the Moto E4. The rough-textured screen lock button is on the right edge, about at the phone's waist line. It is small, the profile is barely adequate, and feedback is mushy at best. The smooth-textured volume toggle is above the screen lock button. It has a better profile, but equally poor feedback. The 3.5mm headset jack is on top, the microUSB port is on the bottom.
The circular camera module stands out. It's about the size of a half dollar and pops up from the surface by about 1mm. A distinct rim encircles the large piece of glass that covers the lens and flash.
You can easily remove the entire rear panel of the E4. Some will be pleased to learn that the battery is removeable. You'll have to yank it out in order to swap SIM or memory cards.
The E4 is well short of waterproof. Like many other Motorola phones, the E4's interior is coated with a water repellant that will make liquid roll off without damaging the circuitry. It can handle some rain and mist, but I wouldn't hold it under a running faucet and you definitely can't dunk it in the pool.
The Moto E4 is a bit of a throw-back. There's nothing new or groundbreaking about it; in fact it feels like smartphones of five years ago. Even so, the E4 is a well-made phone that offers just the right amount of functionality for its form.
The 5-inch LCD panel has 720p HD resolution. Only the least expensive phones have such a small pixel count these days, and there's no question Motorola selected this screen to keep the E4's cost down. With a density of 294 pixels per inch, you can spot individual pixels when you hold the phone close to your eyes, such as when swiping through Facebook in bed. That said, most graphics, images, and text on the screen look sharp and free of pixelated edges.
The LCD panel puts out plenty of light and I had no trouble viewing the screen indoors. Outdoor viewability was hampered by the high reflectivity of the glass. I had to crank the brightness all the way and even then visibility was scattershot. You'll find yourself seeking shade quite often. Colors were accurate and viewing angles very good. The quality of the display matches the price point well.
Motorola sells an unlocked version of the E4 online, but we tested the Verizon-branded model. The phone showed a strong connection to Big Red's network throughout the metro NYC area. I took it on a 90-mile jaunt on the highway, and the phone was able to keep Google Maps running in real-time navigation mode the entire way without fail. I didn't see the phone drop to 3G, and it never lost the network completely. Data speeds were mixed based on signal strength, but that's par for the course. The phone was able to connect phone calls under the worst signal conditions and it did not drop any calls. It performed really well from a wireless perspective.
The unlocked model has wide support for U.S. LTE networks, so it should work reasonably well on carriers other than Verizon.
Call quality is above average. I was pleased with both the volume and clarity of calls I made with the Moto E4. The phone was easy to hear in crowded spaces and voices cut through cleanly thanks to the punchy speaker. Truly, the E4 does a fine job connecting people and allowing them to speak to and hear one another. Those I conversed with through the Moto E4 said I sounded really good.
The phone supports Advanced Calling on Verizon's network, which translates to HD Voice through VoLTE. As long as you and your caller are both using VoLTE capable handsets on Verizon's 4G network, the sound is incredibly clear.
The earpiece speaker doubles as the speakerphone, something we've seen on Motorola handsets before. The earpiece produces plenty of volume when in speakerphone mode, and in fact you need to be careful not to blast your years. I was able to hear it plainly in a bustling coffee shop, in the car, and on city streets. Clarity is a bit mixed, as the speaker is prone to distortion when pushed too hard.
Ringers and alerts are loud enough to get your attention, and the vibration motor produces plenty of buzzy noise.
Motorola included a 2,800mAh battery with the Moto E4. I don't think you'll need to worry about battery life, as the Moto E4 easily made its way from breakfast to bedtime with no problems at all. We can likely thank the smaller, lower-rez screen for aiding battery life. After several days of testing, the E4 consistently had at least 25% capacity left at the end of the day.
The Moto E4 supports rapid charging via the included cable/charger. Charging the phone for 30 minutes should give you half a day's battery life.
Bluetooth, GPS, NFC, WiFi
The Moto E4's secondary radios all functioned as I expected them to. Bluetooth was painless to use. I made several calls via my car's hands-free system and they sounded pretty good. Music had a reasonably full sound when passed through a good pair of Bluetooth headphones. The phone had no issue connecting to other phones, accessories, and PCs for swapping files and such.
Google Maps and the E4's GPS radio worked in perfect sync. The phone consistently located me within a few seconds and was accurate to about 20 feet. Real-time navigation between points worked very well.
The WiFi performed speedily. The E4 doesn't have NFC.
Jul 17, 2017
T-Mobile today said its prepaid unit MetroPCS will offer the Motorola Moto E4 smartphone beginning July 31. The handset features a metal design, 5-inch 720p HD screen, and 2,800mAh battery.
Jun 22, 2017
Motorola today said its recently announced Moto E4 smartphone will go on sale June 22 in the U.S. The handset will be sold by Verizon Wireless Prepaid online for $70.
Jun 12, 2017
Motorola today announced the Moto E4 and Moto E4 Plus, two low-cost Android smartphones that sit one step up from the entry-level Moto C handsets. Both the E4 and E4 Plus run Android 7.1 Nougat and include Snapdragon 427 quad-core processors with 2 GB of RAM, and 16 GB of storage.
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