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Google Voice Gains New Lease On Life with Massive Overhaul

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Jan 23, 2017, 12:24 PM by Eric M. Zeman

Google today introduced a wholly new version of Google Voice for Android, iOS, and the web. The calling, voicemail, and messaging platform has been overhauled from the ground up with a new design, new features, and a fresh commitment from Google to keep the service updated. Google Voice now includes separate tabs to help people manage text messages, calls, and voicemails. Conversations with individual contacts are threaded to improve ease-of-use. Google Voice adds support for group messaging and photo MMS, features long absent from the previous version of Google Voice. These go a long way toward allowing the service to act as a primary messaging application. Google says it is working with mobile network operators to add support for RCS to the service down the road. People who prefer to use Google Hangouts for their messaging services will need to choose either Hangouts or Voice, as only one can be used at a time; moreover, Voice will not migrate conversation threads from Hangouts into Voice. Existing features, such as voicemail transcription, remain intact, and Voice gains new spam filtering tools to keep pesky messages out of your inbox. Google says it is rolling out the new Google Voice in stages. Android devices will receive it first, with iOS to follow. Google expects all users to have access to the new Google Voice within a few weeks.

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